William Danner Email & Phone Number

Wauconda, Il, Us

Communicate with clients and execute service requestsManage service requests/tickets, assess issue, and purchase vendor service to resolveComplete invoicing/billing to ensure vendors and company are compensatedCommunicate resolved reports and invoices to clientManage and direct a team that works to handle incoming requests via our online portal and emailCollect data, manage KPI's and seek ways to improve overall service while finding areas to reduce costs for our clientsEvaluated vendor performance regularly against established criteria to ensure compliance with quality standards and contractual obligations.Reduced order processing errors by implementing standardized procedures for purchase order creation and management

Houston, Tx, Us

Manage logistics, scheduling and inventory controlTrain and support new Document Control Coordinators as well as collaborate with piers to elevate performance and inventory controlCommunicate with client and contracting service to ensure excellent service and overall successScanned, filed and transmitted various documents and adhered to digital filing procedures.Evaluated current document processes, suggested methods for change and implemented successful improvements

Charlotte, Nc, Us

Apply knowledge of all positions to fill in for any absent personnel (Driver, Warehouse, Maintenance, Office, etc)Inventory control in the warehouse and on the route vehiclesPrepare, repair, clean and assess Vending/Catering equipment to ensure all are up to standard and performing properlyCater events such as Holiday meals, festivals and employee events for clientsVisit and assess areas for growth and concern with client contacts for all locationsCollaborate with all personnel to provide support in all aspects of dutiesReview and discuss performance numbers with route personnelMaintain and collect KPIs