William Docherty Email & Phone Number

Kyneton, Vic, Au

Melbourne, Victoria, Australia

Melbourne, Victoria, Australia

Bendigo, Victoria, Australia

Australia

Melbourne, Australia

Brunswick, Victoria, Australia

Melbourne, Australia

Key Responsibilities• Customer service• Staff training and coaching• General administration• Meeting key performance indicators• Team leadership• Processing account enquiries and after-call procedures• Supervising and attending to customer requested escalations• Opening and closing of campaign floorKey Achievements• Offered and completed the Emerging Leaders Inductionprogram• Promoted to SME position to assist in the training of… Show more Key Responsibilities• Customer service• Staff training and coaching• General administration• Meeting key performance indicators• Team leadership• Processing account enquiries and after-call procedures• Supervising and attending to customer requested escalations• Opening and closing of campaign floorKey Achievements• Offered and completed the Emerging Leaders Inductionprogram• Promoted to SME position to assist in the training of newFoxtel Campaign staff over past three recruitment phases• Promoted to Team Caretaker position while Team Leader was on leave Show less

Melbourne, Australia

Key Responsibilities• Customer service• Assisting in making of sales and meeting sales targets• Product education• Training of staff at placement store• Merchandising• Undertaking loss prevention procedures• Stock management• General upkeep of Microsoft station within placement store

Broadmeadows Shopping Centre

Key Responsibilities• Customer service• Stock management• General store upkeep• Stock management• Making sales and meeting sales targets• Pricing and tagging items• Replenishing stock• Undertaking loss prevention procedures• Maintaining a safe work environment for all employees

Graduate Certificate In Customer Success Management

Certificate Iv Training And Assessment

High School