Responsible for leading the operations, engineering, security, and service delivery of Capital One's global multi-cloud enterprise Identity and Directory Services environment of over twenty products including Active Directory, Azure AD, Google Cloud Domain Directory, Azure\Google Directory Sync, LDAP, Microsoft Identity Manager, Biometric Identity Verification, and MFA\FIDO2 Registration including:- Managing a geographically distributed team of high performing technical leaders and engineers responsible for delivering and maintaining reliable, cost effective and agile enterprise level Identity and Directory Services platforms that enable the lines of business to meet Capital One objectives- Creating and leading virtual teams across the business to deliver enterprise-wide initiatives that solve complex problems, enhance security, and improve the associate experience- Initiating and leading Capital One to become one of the first major banks to move its workforce to Passwordless authentication, eliminate an entire set of risks, and develop brand new strong identity verification services leveraging biometrics and government documents- Reducing Active Directory spend by $4M while also supporting an increased volume of transactions- Proactively recommended and implemented stronger password standards that aligned with current NIST, PCI, and CIS guidance while also reducing associate friction, reducing password incidents by 55%, and being the main driver reducing Help Desk wait times from thirty minutes to thirty seconds- Developing the mission and vision for the Identity and Directory Services organization that leverages modern platforms, optimizes the use of cloud services, and embraces software engineering and automation- Led the IAM component of the SBA Paycheck Protection Program enabling staff to connect to external SBA systems enabling funding for over 15K businesses totaling over $1.23B in assistance

Responsible for leading the operations, engineering, security, and service delivery of Capital One's global multi-cloud enterprise Directory Services environment including Active Directory, Azure AD, Google Cloud Domain Directory, Azure\Google Directory Sync, LDAP, and Microsoft Identity Manager including:- Managing a geographically distributed team of high performing engineers responsible for delivering and maintaining reliable, cost effective and agile enterprise level Directory Services platforms that enable the lines of business to meet Capital One objectives- Developing Directory Services standards, target states, and roadmaps and effectively socializing and obtaining consensus across architecture, engineering and operations teams- Insuring all Directory Services environments are highly secure, compliant, and available in both traditional datacenters and AWS, Google, and Microsoft public Cloud environments- Managing the deployment of Active Directory to AWS, Google, and Microsoft public clouds and ensuring directory data is synchronized across multiple on-premise and cloud directory environments- Reducing the Capital One Active Directory footprint from over one hundred domains down to eight- Providing leadership during complex or high severity incidents

Responsible for leading the engineering, operations, security and service delivery of Capital One's enterprise Active Directory environment including:- Managing a team of high performing engineers responsible for the architecture, design, delivery, and support of highly complex enterprise level Active Directory environments- Translating business needs into workable technology solutions that meet the needs of customers- Analysis, design, and implementation of highly complex, enterprise level Active Directory solutions- Developing standards, target states, and roadmaps including effectively socializing and obtaining consensus across architecture, engineering and operations teams- Analyzing current Active Directory environment to identify both technical and operational challenges and develop continuous improvement action plans

Lead Active Directory engineer responsible for analysis, design, implementation and support of enterprise level Active Directory and Identity Management solutions including providing operational support of a global, enterprise level Active Directory, WINS and DNS environment and leading large scale Active Directory projects including migrations and acquisitions

- Lead engineer responsible for the design and delivery of IT services to achieve business objectives. Responsibilities included identification of business requirements, architecture and design, deployment, development of support plans and technical documentation, and successful transition to operations. Major projects included global upgrade of Active Directory, deployment of Live Communications Server 2005 to provide enterprise instant messaging service, and deployment of Cyber-Ark Enterprise Password Vault to increase the security of highly privileged accounts- Global Directory Services Lead managing a global team responsible for the engineering, operational support and service delivery of Pfizer’s enterprise Active Directory, WINS, and Extended Enterprise Directory supporting over 100,000 users in AMER, EMEA, and APAC- Directory Services consultant responsible for Active Directory, Windows, and Novell engineering- Engineered and deployed Pfizer's global enterprise Active Directory environment still in use today

- Responsible for planning, design, implementation and support of Novell Netware 4.1 and Windows NT Server directory service environments- Responsible for the functional analysis, technical analysis, design and coding of client\server and mainframe applications using COBOL, C, and DB2