William Downs Email & Phone Number

Birmingham, Alabama, United States

Gulfport, Mississippi, United States

Gulfport, MS

Responsible for 30+ associates including hiring, training, associate appraisals and coaching. Ensures processing deadline are met for daily posting. Responsible for expense management including cost savings, cost avoidance contract management and annual budget reviews. Responsible for processing all incoming branch cash and check deposits from 1,700+.

Supervised a staff of 9 associates guaranteeing that ACH exception items and research requests were processed within the required service level agreements. Completed and delegated extensive research requests from large commercial customers dealing with ACH origination, reclamation, risk and exceptions. Developed databases to help efficiently locate.

Managed multiple complex Treasury Management and Payment Operations projects from beginning to end ensuring effective implementation of high visibility projects including the acquisition on Integrity Bank of Georgia and First Bank of Georgia. Created and maintained the product life cycles for Remote Deposit Capture, Commercial Image Cash Letter and other.

Selected into the prestigious Management Associate Program completing extensive leadership and management training programs. Interviewed potential Management Associate candidates and participated in program planning sessions to help reduce program cost and streamline efficiency for future management classes.