William Dugger work email
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William Dugger personal email
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As a Business Development Manager at TP&L Contracting Services, I leverage my 15+ years of experience in the construction sector to identify and pursue new opportunities, build and maintain strong relationships with clients, and deliver high-quality projects on time and on budget. TP&L is a leading provider of contracting and engineering solutions for the manufacturing industry, and I am proud to be part of a team that creates value and efficiency for our clients.In addition to my role at TP&L, I am also the founder and president of Open Concept LLC, a company that I launched in 2019 to offer innovative project management, construction and design development services for clients in the greater Richmond, Tidewater, and Southwestern markets. My team and I share a vision of excellence, innovation, and customer satisfaction, and we have successfully completed multiple projects that have transformed spaces and structures. I have a MBA in Business Administration and Management, and I am proficient in Customer Relationship Management (CRM) software and tools. I am passionate about creating value for my clients and my community, and I enjoy the challenge and reward of managing complex and diverse projects.
Tp&L Contracting Services
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Business Development ManagerTp&L Contracting Services Jan 2023 - PresentUnited States
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PresidentOpen Concept Llc Jun 2019 - PresentRichmond, Virginia, United StatesOpen Concept LLC provides innovative project management, construction and design development services for clients in the greater Richmond , Tidewater, and Southwestern markets. Our company is known for our ability to deliver high-quality projects on time and on budget.
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Vice President81 Builders Llc Sep 2018 - Mar 20221901 Huguenot Rd North Chesterfield, Va 23235-4311Class A General Contractor. Specializing in remodeling, gutters, roofing, and siding.
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Executive Sales Consultant/TrainerMobile Software Technology, Llc Sep 2015 - Sep 2018Richmond, Virginia AreaResponsible for maintaining and developing relationships with existing customers in person and via telephone calls and emails. Cold calling to arrange meetings with potential customers to prospect for new business. Acting as a contact between MO.S.T. and its existing and potential markets;Negotiating the terms of an agreement and closing sales;Gathering market and customer information;Representing MO.S.T. at trade exhibitions, events and demonstrations;Negotiating on price, costs, delivery and specifications with buyers and managers;Challenging any objections with a view to getting the customer to buy;Advising on forthcoming product developments and discussing special promotions;Creating detailed proposal documents, often as part of a formal bidding process which is largely dictated by the prospective client; -
Executive Sales ConsultantMobile Software Technology, Llc Sep 2015 - Sep 2018
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General ManagerReliable Pros Sep 2015 - Sep 2018Norfolk, Virginia, United StatesClass A General Contractor Real estate Development remodeling. All exterior siding and roofing // Kitchen & Bath // Complete Renovations // Property maintenance // Flooring
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Hvac TechnicianMichael And Son Services Mar 2014 - Dec 2016Richmond, Virginia AreaResponsible for the installation of HVAC units,including metal construction: installation or repair of fuel and water lines: conservation, installation and recycling of CFC or HCFC refrigerants: installation or repair of electrical connections to HVAC components: and installation or repair of HVAC systems automation components for businesses and single Family homes. To exceed each and every customers expectation and provide them with a memorable experience. -
Customer Service Team Lead / Quality Assurance ManagerMichael And Son Services Sep 2013 - Mar 2014Richmond, Virginia AreaSeptember 2013-November 2013 Michael & Son Services Inc Richmond, VACustomer Service Team LeadHired to become a Customer Service Representative, due to superior performance in training was promoted to a Team Lead position, this included direct contact with management to resolve any issue, coaching current represenatives on how to improve day-to-day performance, as well as responsible for closing and reporting daily statistics for the call center.Customer Service QA ManagerOnce perfecting the Team Lead Position, was promoted to QA Manager, was responsible for managing 3 employees who listened to and reviewed all calls for the call center(around 50 employees), established a quality standard for all employees and coached any employee to ensure continuous excellent customer service was given.
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Project LeadWellpoint Feb 2008 - Jun 2011Richmond, Virginia AreaInitiated outbound calls to clients to encourage participation in WellPoint’s Wellness Programs Used persuasive sales skills when presenting program, driving members to utilize their existing benefits Became the lead "go-to" person for new reps and with particularly challenging calls Accurately collected demographics, updated provider information and documented client information One of the company’s primary mentors/trainers of both new and established employees Strengthened service development program by integrating strong mentoring/coaching elements into new employee trainings Conducted non-clinical disease management assessments Officially commended for initiative, enthusiasm, tenacity, persuasiveness, intense customer focus and dependability in performance evaluations -
Outside Sales ManagerAdt Jan 2007 - Sep 2008Richmond, Virginia AreaContacted prospective customers explaining services & products; Demonstrated alarm systems Examined and analyzed customers home / business to design efficient systems to meet needs Trained and Managed 30 sales representatives; Achieved significant improvements in their productivity and exceeded regions sales in 2007. Placed orders, cancelled accounts, and obtained details of complaints. Arranged company-customer liaisons for updates on services, latest product release, and pricing Effectively used a variety of sales materials when meeting existing and potential clients -
Assistant Store ManagerThe Home Depot Jul 2006 - Jan 2007Silver Spring, Maryland, United StatesInterviewed, hired, trained and supervised employees Planned and prepared work schedules, assigning employees to specific tasks Evaluated safety, shrink and statistical data Coordinated sales promotion activities Assisted with tasks including: ordering, merchandising, banking, resolving conflicts, theft prevention Efficiently managed operational functions including: receiving, inventory, financial reporting, bookkeeping and third party billing Ensured cleanliness, properly and safely stored products and equipment maintained and operational Provided customers with a high level of support and service with their questions and/or concerns -
EnlistedUnited States Marine Corps Jun 2002 - Jun 2006Washington D.C. Metro Area
William Dugger Skills
William Dugger Education Details
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Business Administration And Management, General -
Meadowbrook High SchoolHigh School Diploma
Frequently Asked Questions about William Dugger
What company does William Dugger work for?
William Dugger works for Tp&l Contracting Services
What is William Dugger's role at the current company?
William Dugger's current role is Business Developer at TP&L Contracting Services ( SBA8(a) Certified Company, SWaM)| President of Open Concept LLC Delivering Innovative Project Consulting..
What is William Dugger's email address?
William Dugger's email address is wi****@****for.com
What is William Dugger's direct phone number?
William Dugger's direct phone number is +180421*****
What schools did William Dugger attend?
William Dugger attended University Of Maryland, Meadowbrook High School.
What are some of William Dugger's interests?
William Dugger has interest in Economic Empowerment, Environment, Poverty Alleviation, Animal Welfare, Arts And Culture, Health.
What skills is William Dugger known for?
William Dugger has skills like Customer Service, Team Building, Contract Negotiation, Process Improvement, Sales, Microsoft Office, Customer Satisfaction, Hvac, Sales Management, Quality Assurance, Team Leadership, Plumbing.
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William Dugger
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William Dugger
William Patrick Dugger Ii, An Indiana Native, Understands Hoosier Family And Business Demands With Respect To Many Support Services. Excellent Customer Experience Is William'S Foremost Priority.Indianapolis, In -
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