William E Hackett Msc Email & Phone Number

Bedfordshire, England, United Kingdom

• Spearhead daily catering operations for +1400 students in addition to planning, coordinating, and supervising both internal and external events. Lead staff of 100+ personnel inclusive of cleaning department while.
• Engendered stakeholder retention and engagement by creating and introducing internal innovation plan.
• Won five-year contract extension by expertly traversing client/stakeholder relations.
• Salvaged costs by decreasing annual wage spend by 11% by restructuring staff and eliminating waste.
• Launched and integrated new Kronos time management system.

Old Street, London

• General Manager - Honourable Artillery CompanyCH&CODirected operations for several sites across London while administrating four external contracts, events, 60-seater restaurant, and private members’ bar. Administrated.
• Devised and implemented strategies aimed at improving guest experiences and streamlining event operations.
• Yielded YoY growth of 5% p/a while achieving P&L worth upwards of £3.5M.

Clerkenwell Green

• Steered compliment of 34 staff across reception, catering, and cleaning departments focused on providing exceptional customer service. Managed contractual relationships with clients while ensuring compliance with.
• Successfully managed the integration of front of house, catering, cleaning, and reception departments while overseeing change management and employee satisfaction.

Master Of Science (Msc), Business Psychology

The postgraduate study of Business Psychology in Europe was founded here at the University of Westminster in 1998. Since it was launched.

Ba, International Tourism Management

Activities and Societies: International Society Studied modules that included: Tourists & Destinations, Marketing Communication.

Hnd, Leisure Mangement

Activities and Societies: Football and Rugby Teams Studies modules that included: Marketing, Event Management and Managing People.