Managed diverse and complex construction projects, which included defining the scope in collaboration with engineers, architects, and designers, allocating resources, delegating tasks, negotiating vendor contracts, obtaining permits, and monitoring timeline and budget. Prepare detailed reports for shareholders. Negotiate contracts with external vendors to reach profitable agreements. I obtain permits and licenses from appropriate authorities. I am charged with balancing resources (manpower, equipment, and materials) on all projects with attention to budgetary restraints. Plan all construction operations and schedule intermediate phases to ensure deadlines are met. Develop comprehensive project plans ERP/MRP – formulate the material list, manpower, and resource planning and scheduling. Hire contractors and other staff and allocate responsibilities. Field HR supervisory task – interview employees and provide information of company benefits and wages. Supervise laborers, mechanics etc., and give them guidance when needed. Evaluate progress and prepare detailed reports to investors, clients, and the company.Selected Achievements: ★ Successfully completed all projects on time and within budget.★ Boosted sales 70% by incorporating an onsite designer.★ Ensured compliance by updating the employee manual to include HEPA, OSHA, and EEOC requirements.★ Reduced on-site accidents and workers' compensation claims by 90% by enforcing OSHA standards and implementing a safety program. ★ Boosted productivity by 230% and reduced shipping errors by 80% by updating warehouse and inventory systems to utilize barcode and RFID tags. ★ Increased production time by 25% and reduced material loss due to theft by implementing a JIT delivery system. ★ Reduced material costs by 22% by renegotiating prices with wholesale suppliers.

In this position, I was trained to manage all store operations, including staff recruitment and training, scheduling, budgeting, human resources, inventory control, purchasing, warehousing, deliveries merchandising, pricing, sales, marketing, and customer service. Some selected highlights include: ★ Increased rentals 18% by implementing an intake scheduled refurbishment task list to improve the appearance of showroom furniture. ★ Boosted sales 30% by improving targeted marketing efforts. ★ Generated 20% more revenue by upselling during deliveries and pick-ups.★ Decreased false warranty claims 50% by improving warranty policy communications prior to delivery.★ Improved customer retention 32% through follow-up calls to resolve issues and enhance service quality.

In this role, I managed internet customer traffic flow and addressed client inquiries regarding various products and services. I drafted client correspondence and offer letters and negotiated pricing on discount inventory.Some selected highlights include: ★ Boosted sales 30% by launching a preliminary survey to identify buyer hot buttons and buying habits.★ Increased used auto sales 22% by introducing a used auto purchase option early in the negotiation process.

In this position, I built the Procurement Department from the ground up, which included developing policies and procedures that complied with Tribal laws. Some selected highlights include: ★ Trained a procurement team that saved 38% (~$3M) in annual spending through successful contract negotiations.★ Saved the Tribe from losing its $128M TANF grant by implementing procurement and asset control policies which allowed the Tribe to pass its first financial and Federal compliance audit in eight years.★ Spearheaded a $2M network improvement project to enable secure centralized purchasing and accounting, files sharing, storage, asset management, and real-time program update.★ Ended a five-year property dispute with a neighboring tribe through negotiations and historical data.★ Reduced TANF program lease cost 42% (~$7M) over five years by renegotiating lease agreements and terms.

I was responsible for the overall operational development, finance control systems, purchasing, MRP, contract negotiations, subcontractors’ management, project management, sales training, scheduling, marketing, and staffing – 56 employees. Selected Achievements: ★ Increasing productivity 215% and reduce cost by 41%. ★ Elevated sales by 350% though marketing and a service quality review process. ★ Developed the School Voucher Program. - Total gross income generated was $117,000.00. The sum of $9,360.00 was paid to the clubs or organizations. In all the clubs or organizations made $11,860.00.★ Developed the Customer Relations Program—Retail Follow Up. The program generated an increase in customer loyalty by 15%, total gross revenue: $661,630. The program generated an increase of referrals by 21%, total gross revenue: $1,322,540.★ Developed the Plumbing Sale Training Program. The program increased retail service call sales by 11%, total gross revenue by: $1,575,800 per year.★ Developed MRP /JIT purchasing system to reduce cost and waist.★ Developed MRP-II, re-structured manpower & equipment scheduling to work in conjunction with materials and resources★ Developed OSHA regulations enforcement program on all jobs.★ Developed HR, P&P, Accounting, and Complaint Management Manuals.★ Implemented a Computer Dispatch System to improve on call errors.★ Standardized bid pricing structure and HIC (Home Improvement Contract) rates.★ Standardized Project Monitoring and Plan Check process.★ Wrote and administrated a Veteran Administration grant (500K) for equipment and business expansion.★ Designed and implemented a computer network system to connect six sites to centralize Finance, AR, AP, Payroll and Messaging; Concord, Danville, Livermore, Oakland, Pittsburg, and Sacramento.★ MS SQL Server 2000 – SAP Small Business and Midsize Suite.★ MS Exchange 2000 Enterprise Server – Intranet Email System.★ BlackBerry Enterprise Server – Remote Email Messaging System.

I was charged with the development, installation/set-up, and management of a venture capital web site and network infrastructure. The wide area network encompassed five sites and spanned across four states – (2 each) San Francisco, California; Houston, Texas; New York, New York; and Boston, Massachusetts. The Systems and Protocols installed, and enacted prevented data lost to the “I Love You” virus, saving company millions of dollars and thousands of man-hours.Selected Achievements: Project Management:★ MS Exchange 5.5 enterprise Server★ BlackBerry enterprise Server v.2.0 for MS Exchange★ Norton Anti-Virus 7.5 enterprise Server★ Outlook Web Access Server★ Norton Ghost 6.0 enterprise Server★ OmTool Fax Sr. 3.1 enterprise Server★ VERITAS Backup Executive, version 8.5 enterprise Server; connected to Compaq 830 Mini-Library.★ Tumbleweed MMS 4.7 enterprise Server (E-mail and web monitoring application) Total gross income generated was $117,000.00. The sum of $9,360.00 was paid to the clubs or organizations. In all the clubs or organizations made $11,860.00.★ Server Management--Windows NT 4.0 PDC and BDC’s, Unix Web Server, SQL Server, Oracle Server, SAN, Application Servers Manage Network Traffic of WAN; 4 Locations: San Francisco, Houston, New York, and Massachusetts [Cisco Routers (PIX, 3640, 3620, 2511), HP 4000 Switches, and Foundry Big Iron 3000 Switches] Operations Development:★ Wrote Project Planning Protocol — MS Project★ Wrote Desk Top Support Policy (for Multiple OS: Windows 95, 98, NT, 2000) ~ Plan Design – Integration and upgrade protocol. ★ Wrote IT Procurement Policy. Trained Buyer and Manage – IT Procurement. ★ Wrote Network Design and Implementation Policy and Protocol★ Wrote Staff Coordination and Training Manual★ Wrote Support and Troubleshooting Manual for the following applications: [MS Office 2000, Cisco VPN, Great Plains (Oracle Database), QuickBooks Pro].

I was responsible with the development, installation/set-up, and management of the network infrastructure for this robotic manufacturing company. The wide area network encompassed two sites – South San Francisco and Sacramento. Internal network development, installation, and management saved company approximately $250,000.00 in installation cost and contracting fees. Trained buyers on ERP/MRP module and assisted in purchasing when required during large production runs. Selected Achievements: Project Management:★ Fiber Network Design, Installation, and Management.★ Manage the Centura SQL Database (developed by Alpine Systems)★ Manage and Train ERP/MRP module (developed by Alpine Systems)★ Manage Network Traffic of 4 locations (Cisco Routers and Intel Switches)★ Server Installation and Management--Windows NT 4.0 PDC and BDC’s, Exchange Server, Firewall—Check Point, SQL Server, App. Servers, Back-Up Server, Citrix—Winframe Server, and * Macintosh CNM Database Server.Operations Development:★ Developed and implemented MIS/Network Policies★ Developed and administered the MIS budget★ Developed, Managed, and Preformed MIS Staff scheduling and User Training★ Developed MIS Procurement Policy and Procedures in accordance to ISO 2000 ~ purchased all IT supplies and equipment.★ Designed in Programmed MPR (KAN-BAN and JIT) parts for robotics construction.★ Wrote MIS Contract Negotiations Policy

I was tasked to insure purchasing and warehousing processes followed Federal/MIL-SPEC, FAR, DFAR requirements. Ensured all contract negotiations/change orders were complaint with FAR 15 standards. Schedule daily activities of warehouse and purchasing staff. Trained and managed staff on FAR and DFAR purchasing requirement. Implement and maintain MIL-SPEC. file management system. Implement and maintain HAZMAT file management system. Managed logistics of inbound material, foreign and domestic. Research vendors, product information, and cost. Research product specifications and certifications. Purchasing/Procurement of equipment and part. Estimating (contract)Selected Achievements: ★ The bid process policy and procedure that I wrote and implemented reduces production waist by 12% (approximately 488K per year). ★ My surplus equipment warehouse cataloging system allowed for a Naval and Cost Guard buyback program that recouped approximately 350K per year. ★ Generated 20% more revenue by upselling during deliveries and pick-ups.★ Decreased false warranty claims 50% by improving warranty policy communications prior to delivery.★ Improved customer retention 32% through follow-up calls to resolve issues and enhance service quality.

I was responsible to insure purchasing and warehousing processes followed Federal/MIL-SPEC, FAR, DFAR requirements. Staff scheduling, Trained and managed staff on FAR and DFAR purchasing requirement. Research vendors, product information, and cost. Research product specifications and certifications. Purchasing/Procurement of equipment and part, Managed logistics of inbound material, foreign and domestic, and Blueprint reading (material take-off)Selected Achievements: ★ I developed the MIL-SPEC Surplus Cable Inventory Tracking System. This system reduced materials lead time and recaptured approximately 240K in lost and/or wasted cable per year.★ I implemented a centralized hardware system that reduced cost by 22K per year.★ Design and set-up purchasing system to support SWATH construction★ Design and set-up warehousing system to support SWATH construction.★ Design and set-up tool room to support SWATH construction.