Deeply understanding the client's business landscape, organizational structure, KPIs/OKRs, and technological ecosystem.Acting as a strategic advisor and solution architect, offering insights into the client's current technology infrastructure, risks, and opportunities for improvement.Collaborating with clients to identify innovative solutions and recommendations that align with Resultant's objectives and the client's needs.Providing guidance and mentorship to project managers and team members, ensuring alignment with project goals and objectives.Monitoring project progress and addressing any escalations or challenges promptly and effectively.Maintaining confidentiality while offering support to clients in navigating complex issues related to people, processes, or technology.Staying abreast of industry trends and market dynamics to inform strategic decision-making and enhance client outcomes.Managing the financial aspects of client engagements, including invoicing, forecasting, and budget oversight.Ensuring contract compliance and managing all contractual agreements and renewals.Cultivating client relationships and identifying opportunities for business growth and expansion.Leading business development initiatives, including responding to RFPs, identifying strategic partnerships, and driving competitive differentiation.Successfully manage and grow a client portfolio >1 million dollars in service and product revenue.

Provides resolution for escalated service ticketsWorks with clients to evaluate and solve technical problemsEvaluates existing systems and/or user needs to analyze, design, recommend, and implement system changesConfigures and supports internal and/or external networksDevelops and maintains all systems, applications, security, and network configurationsTroubleshoots network performanceRecommends upgrades, patches, and new applications and equipmentPlanning and coordination of large-scale, multi-site network environments.Researching, designing, and implementing special projects for internal and external clientsWork directly with sales team on the design and development of new managed services to include server, workstation, and security appliance purchases

Design, develop, implement, and manage multiple computer network architectures and securitiesManage Internet Securities to include Firewalls, Spam Filters, Anti-Virus, and Network Intrusion PreventionRepair and replace damaged hardware componentsInstall and configure DNS, DHCP, RWW, FTP, and Exchange ServersExpert knowledge of LAN/WAN Systems, Windows Server Networks (Server 2000 – Current), Windows Operating Systems, Microsoft Office (2000 – Current), DNS, DHCP, Exchange, VMware, and other various applicationsStrong understanding of network infrastructure and development of applications.Experience with graphical remote management tools, command line applications, Windows shell, and scheduled/automated task managementCommunicate effectively with senior management of client businessesCreate one-, three-, and five-year IT Business PlansParts ordering, invoicing, and payroll

Functioned as a supervisor whose task is to handle training measures and programs for mobility, survivability and general engineering taskHandled combat trainingsOperated and monitored light and heavy engineered combat vehiclesConstructed planning and positioning of mines and heavy explosives for entrapment of rival forcesHandled demolition deployments and engagement tactics