William Espinoza

William Espinoza Email and Phone Number

IT Technical Support Engineer @ Nutanix
Santa Clara, CA, US
William Espinoza's Location
Santa Clara, California, United States, United States
William Espinoza's Contact Details
About William Espinoza

Experienced Information Technology Support Specialist with a demonstrated history of working in the information technology and services industry. Skilled in Windows Server, Software Installation, Networking, Cisco Systems Products, and Troubleshooting. Strong information technology professional with a Certificates focused in Computer Science from College of San Mateo.

William Espinoza's Current Company Details
Nutanix

Nutanix

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IT Technical Support Engineer
Santa Clara, CA, US
Website:
nutanix.com
Employees:
9324
William Espinoza Work Experience Details
  • Nutanix
    It Technical Support Engineer
    Nutanix
    Santa Clara, Ca, Us
  • Abbott
    It Administrator Support
    Abbott Aug 2024 - Present
    Abbott Park, Illinois, Us
  • Nutanix
    It Technical Support Engineer
    Nutanix Jan 2023 - Jun 2024
    San Jose, California, Us
    • Imaging new and existing Windows 10,11 Lenovo laptops using standard Windows OS from Microsoft web site• Imaging new and existing Mac laptops using standard OS from Apple web site or recovery console and enrolling systems via Jamf• Using Okta console to provide access to users for applications, groups and to reset Okta MFA authentication• Using MS Office admin console to create DL's, mailboxes, add owners, members and change settings as need it• Using Active Directory to manage, create and assign policies for users and computer accounts• Using MS Azure and Intune admin console to manage Windows laptops• Using Service-Now to track and monitor helpdesk tickets• Using Slack and Zoom to support remote users when working from home• Using scripting to modify, copy and paste in order to run some applications and databases
  • Adobe
    It Support
    Adobe Oct 2020 - Dec 2022
    San Jose, Ca, Us
    • Imaged new and existing Windows 10 Lenovo and Dell desktops and laptops using standard Windows OS from Microsoft web site• Imaged new and existing Mac laptops using standard OS from Apple web site or recovery console and enrolled systems via Workspace One• Assisted new hires on setting up two-way factor authentication on laptops and devices via Okta• Troubleshoot network related problems in a LAN and WAN environment• Troubleshoot MS Outlook 365 configuration problems in an exchange environment• Installed, configured and troubleshoot iPads, iPhones, Androids and Surface Books devices • Used Service-Now to track and monitor helpdesk tickets• Used Teams and Slack to support remote users when working from home• Used scripting to modify, copy and paste in order to run some applications and databases
  • Lumentum
    It Support Specialist
    Lumentum Oct 2017 - Mar 2020
    San Jose, California, Us
    • Assisted in some network support patching jacks, ports and checking server backups • Imaged new and existing Windows 7/10 Dell desktops and laptops using SCCM• Used Active Directory to manage, create and assign policies for users and computer accounts• Troubleshoot MS Outlook 2010/2013/365 problems in an exchange environment• Troubleshoot network related problems in a LAN and WAN environment • Used Jira to track and monitor helpdesk tickets• Executive support as need it
  • Nimble Storage
    Desktop Support
    Nimble Storage Mar 2016 - Jul 2017
    Houston, Texas, Us
    • Imaged new and existing Windows 7/10 Lenovo desktops and laptops using SCCM• Troubleshoot network related problems in a LAN and WAN environment• Troubleshoot MS Outlook 2010/2013/2016 problems in an exchange environment• AV support, set up and troubleshoot of company small meetings and large events using Zoom• Installed, configured, and troubleshoot iPads, iPhones, Androids and Surface Books wireless, e-mail, and VPN connections• Mac OS support, troubleshoot and configured • Used Track-it to monitor helpdesk tickets• Used Active Directory to manage users and computer accounts• Executive support as need it
  • Netapp
    It Support
    Netapp Sep 2010 - Aug 2015
    San Jose, California, Us
    • Trained of new IT helpdesk and desktop support employees and contractors on the company IT process• Imaged new and existing Windows XP/7 Lenovo desktops and laptops using SCCM• Troubleshoot network related problems in a LAN and WAN environment• Troubleshoot MS Outlook 2003/2007/2010/2013/365 configuration problems in an exchange environment• Used Service-Now to track and monitor helpdesk tickets• Used Active Directory to manage users and computer accounts• Used Cisco WebEx to support remote users
  • Sandisk®
    Hardware Technician
    Sandisk® Nov 2007 - Jun 2010
    Milpitas, Ca, Us
    Imaged new and existing Windows XP/7 Dell desktops and laptops using Symantec GhostReplaced old laptop and desktops with new Dell laptops and desktopsCall and schedule with vendors for parts and or service for laptops, desktops and other hardwareReplaced old accessories with new accessories
  • Visa
    Migration Technician
    Visa Aug 2005 - Oct 2007
    Foster City, California, Us
    • Part of the group that was involved in the migration that was cost efficient for the company • Replaced 2000 old IBM laptops and desktops to new Dell laptops and desktops with a team of 2 people• Imaged new Windows XP Dell laptops and desktops using Symantec Ghost• Captured and loaded users data and settings using USMT script• Configured MS Outlook 2003 in an exchange environment
  • County Of San Mateo
    Migration Technician Intern
    County Of San Mateo Mar 2000 - Mar 2002
    Redwood City, Ca, Us
    • Part of the project to install and replaced old terminals with 1000 Compaq workstations with a team of 7 people that was successful for the county• Imaged new Windows NT Compaq workstations using Symantec Ghost• Rolled out 200 HP network and local printers

William Espinoza Skills

Active Directory Vmware Troubleshooting Technical Support Networking Information Technology Windows Server Microsoft Exchange Computer Hardware Virtualization Vpn Hardware Cisco Technologies Windows Xp Software Installation Help Desk Support Cloud Computing

William Espinoza Education Details

  • College Of San Mateo
    College Of San Mateo
    Computer Science
  • San Mateo Adult School
    San Mateo Adult School
    High School Diploma

Frequently Asked Questions about William Espinoza

What company does William Espinoza work for?

William Espinoza works for Nutanix

What is William Espinoza's role at the current company?

William Espinoza's current role is IT Technical Support Engineer.

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What is William Espinoza's direct phone number?

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What schools did William Espinoza attend?

William Espinoza attended College Of San Mateo, San Mateo Adult School.

What are some of William Espinoza's interests?

William Espinoza has interest in Working Out, Technology, Cars, Sports, Real State, Gym, Health, Children, Environment, Education.

What skills is William Espinoza known for?

William Espinoza has skills like Active Directory, Vmware, Troubleshooting, Technical Support, Networking, Information Technology, Windows Server, Microsoft Exchange, Computer Hardware, Virtualization, Vpn, Hardware.

Who are William Espinoza's colleagues?

William Espinoza's colleagues are Cmiljana Stanisic, Jason Scott, Ankita Kataria, Megan Schaefer, Nithin Reddy, Piyush Phatak, Phillip Jennings.

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