William Eubanks
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William Eubanks Email & Phone Number

Customer Success Manager at Verinext
Location: Smyrna, Georgia, United States 6 work roles 3 schools
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Current company
Role
Customer Success Manager
Location
Smyrna, Georgia, United States

Who is William Eubanks? Overview

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Quick answer

William Eubanks is listed as Customer Success Manager at Verinext, based in Smyrna, Georgia, United States. AeroLeads shows a matched LinkedIn profile for William Eubanks.

William Eubanks previously worked as System Engineer / First Call Service Manager at Veristor Systems, Incorprated and Client Support Engineer at Veristor Systems, Incorprated. William Eubanks holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Gordon State College (Official).

Company email context

Email format at Verinext

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Verinext

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Profile bio

About William Eubanks

I am seeking a competitive and challenging work environment where I can use my technical knowledge, relationship skills, and problem-solving experience to serve your organization.

Listed skills include Customer Service, Management, Sales, Leadership, and 6 others.

Current workplace

William Eubanks's current company

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Verinext
Verinext
Customer Success Manager
AeroLeads page
6 roles

William Eubanks work experience

A career timeline built from the work history available for this profile.

Customer Success Manager

Current

Atlanta, Georgia, United States

-Established and implemented standards for production, productivity, quality, and customer service to optimize client satisfaction.-Facilitated smooth transitions for customers from sales prospects to active users, enhancing onboarding and engagement.-Conducted regular meetings with clients to review KPIs and metrics, providing insights for continuous.

Feb 2019 - Present

System Engineer / First Call Service Manager

Atlanta, Georgia, United States

-Provisioned servers for customer sites-First Call service manager-Manufacturer relationship building-Established escalation relationships with vendors-Managed team of eight for all First Call support requests-Commvault escalation point for support tickets -Understanding of disaster recovery failover and failover tests

Sep 2021 - Feb 2023

Client Support Engineer

Atlanta, Georgia, United States

  • Developed trusted relationships with customers.
  • Improved product documentation and authoring knowledge base articles
  • Data Protection & Backup (Commvault)(Veeam Replication)(Zerto)
  • System Monitoring (Solar Winds)(Active Alerts Operation Manager)
  • First Call Support (Dell, HP) Storage Servers
  • Server Virtualization (VMware vSphere Client)
Feb 2019 - Sep 2021

Store Manager

The Game Castle Inc.

Thomaston, GA

  • Developed and implemented training plan to quickly onboard new staff
  • Supported transition from manual purchasing to a fully automated software system
  • Primary subject matter expert on Extreme Point of Sale software system
  • Responsible for diagnosing issues and providing technical support for both android and IOS products
  • Identified and implemented new capability to improve inventory an operational management
  • Monitored the on-premises point of sale server to ensure local network availability and troubleshoot issues
May 2010 - Feb 2019

Intern

Thomaston, Georgia

Financial Advisor intern with Cambridge investment broker dealer.

May 2016 - Aug 2016

Brass And Visual Technician

Zebulon, Georgia, United States

  • Served as primary instructor for the marching band brass section, approximately 25 students
  • Taught music theory and ear training and assisted with composition of marching drill and visuals
  • Served as marching band advisory team member under the director of bands
Jun 2010 - Jun 2014
3 education records

William Eubanks education

Bachelor’S Degree, Business Administration And Management, General, 3.2

Gordon State College

Bachelor'S Degree, Business Administration And Management, General

Gordon State College
FAQ

Frequently asked questions about William Eubanks

Quick answers generated from the profile data available on this page.

What company does William Eubanks work for?

William Eubanks works for Verinext.

What is William Eubanks's role at Verinext?

William Eubanks is listed as Customer Success Manager at Verinext.

Where is William Eubanks based?

William Eubanks is based in Smyrna, Georgia, United States while working with Verinext.

What companies has William Eubanks worked for?

William Eubanks has worked for Verinext, Veristor Systems, Incorprated, The Game Castle Inc., Lifetime Financial Solutions, and Pike County Schools.

How can I contact William Eubanks?

You can use AeroLeads to view verified contact signals for William Eubanks at Verinext, including work email, phone, and LinkedIn data when available.

What schools did William Eubanks attend?

William Eubanks holds Bachelor Of Business Administration - Bba, Business Administration And Management, General from Gordon State College (Official).

What skills is William Eubanks known for?

William Eubanks is listed with skills including Customer Service, Management, Sales, Leadership, Marketing, Microsoft Excel, Social Media, and Microsoft Word.

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