✦ SOLUTION-ORIENTED THOUGHT LEADER DELIVERING PEAK PERFORMANCE AND BEST-IN-CLASS CUSTOMER EXPERIENCE ✦I am a Global Operations and Technology Executive who excels in fast-paced, competitive business environments to drive modernization, optimization, and operational restructuring. I have a successful record building and leading teams through new product and service delivery that drive consistent business and profit growth, while decreasing operating costs. Throughout my career, I’ve been recognized as a hands-on influencer who executes process alignment and motivates top-performing teams to provide best-in-class customer experience. I have extensive experience across general management, fiscal accountability, high-profile solutions, and regulatory compliance in diverse industries, including telecom, media, and manufacturing.Other specialties include: Transition Leader | Solution Delivery | Customer Experience | Proprietary Platforms | Versatile | Creative Disruptor | Dedicated | Energetic | Consensus Builder | Problem Solver | Optimistic | High-Tech Operations | Center of Excellence | Service Delivery | Software Delivery | Continuous Improvement | Data Analytics | Six Sigma Methodologies | Strategic Alliances | Digital Transformation | Workforce Management | M&A | Integrations | KPIs | Talent Development | Business Process Reengineering | Project Management | Program Management | Best-In-Class Customer Experience