William Ferrara Email and Phone Number
William A. Ferrara is an accomplished professional in U.S. Customs and Border Protection, homeland security, and international affairs. As President and Co-Founder at Harbour Island Consulting, he draws on his extensive knowledge of government operations and a deep understanding of decision-making processes, which empowers clients to optimize opportunities and successfully navigate any challenge they encounter.With extensive experience as an Executive Assistant Commissioner at the U.S. Customs and Border Protection, he empowers clients to optimize opportunities and navigate challenges. He held key leadership positions within the CBP agency, enforcing national security measures and facilitating lawful travel and trade.As the Executive Assistant Commissioner of the CBP's Office of Field Operations from August 2020 to December 2021, he oversaw a workforce of over 33,000 employees, managing an annual budget of $7.2 billion for CBP operations at ports of entry and various programs.Previously, as the Executive Assistant Commissioner of Operations Support, he provided effective leadership and guidance to critical subcomponents supporting CBP operations. These subcomponents included the Office of Intelligence, Information and Incident Coordination Center, Laboratories and Scientific Services, Law Enforcement Safety and Compliance, Office of International Affairs, and Planning, Analysis, and Requirements Evaluation Directorate.During his tenure as the Acting Attaché to the United Kingdom and the Republic of Ireland for the Department of Homeland Security (DHS), Mr. Ferrara engaged with senior policymakers to facilitate DHS goals, provided subject matter expertise on critical issues, and offered valuable insight into operational impacts and solutions related to the U.K.'s exit from the European Union (BREXIT).As the Director of Field Operations (DFO) for the Boston and Chicago Field Offices, he successfully directed activities, oversaw CBP operations, and managed a wide range of responsibilities across regions, including ports of entry, airports, mail facilities, and express consignment hubs.Mr. Ferrara's extensive career includes various roles in OFO, contributing to the agency's mission. He began his federal career as a Customs Inspector in 1989 and holds an Associate of Arts degree in Business from the Community College of Rhode Island. He further honed his leadership skills by completing the CBP Leadership Institute at the University of Chicago Booth School of Business.
-
Co-FounderHarbour Island Consulting, LlcNarragansett, Ri, Us
-
President And Co-FounderHarbour Island Consulting, Llc Jan 2022 - PresentHarbour Island Consulting is a business advisory group focused on delivering innovative and clear solutions to the client. We have over 30 years of public service and senior executive management experience to help guide our clients through your security, government advocacy, trade, travel and business needs. Harbour Island Consulting was founded on three key principles: Experience, Integrity and Results. These key principles are foundational to all actions when working with and creating solutions for our clients.
-
Senior Executive AdvisorDignari, Llc Feb 2022 - PresentAlexandria, Va, Us -
Executive MentorEngaging Training Solutions Inc Aug 2023 - PresentAurora, Colorado, Us -
Member Of The Board Of AdvisorsAutonodyne Llc Dec 2022 - PresentBoston, Ma, Us -
Strategic AdvisorAxiotrop, Llc Aug 2022 - PresentNarragansett, Rhode Island, UsCybersecurity Compliance Engineering -
Senior AffiliateCt Strategies Feb 2022 - PresentWashington, Dc, Us -
Executive Assistant Commissioner, Office Of Field OperationsU.S. Customs And Border Protection Aug 2020 - Dec 2021Washington, D.C., Us• Provided national level leadership and direction for U.S. Customs and Border Protection (CBP) operations at 326 ports of entry (POE). • Oversaw a budget of $7.2 billion dollars and directed a team of over 33,000 employees.• Charged with simultaneously advancing national security and economic security by facilitating lawful travel and trade.• Formed and directed the Office of Field Operation’s (OFO) operational response to Operation Allies Refuge/Welcome (OAW) which resulted in the deployment of CBP employees to safely and securely process tens of thousands evacuees from Afghanistan to the U.S.• Coordinated efforts to implement the use of CBP One™ by International Organizations, including the United Nations High Commission on Refugees, to identify and schedule Migrant Protection Protocols (MPP) participants for return to the United States. Oversaw the modification of the primary system, Simplified Arrival, to allow reduce processing time by 83%, an important factor in minimizing the public health risks related to the COVID pandemic.• Engaged extensively with new leadership in CBP and the Department of Homeland Security (DHS) following transition to a new Presidential Administration beginning in January 2021 to influence significant policy decisions.• Championed the innovative OFO Mentor Program—a program designed to advance OFO’s Priority of Investing in Our People. The employee driven program benefits employees through increased communication, greater organizational awareness, employee satisfaction, knowledge/skill retention, and enhanced productivity.• Achieved a reduced examination cost savings benefit of $58.1 million for Customs Trade Partnership Against Terrorism (CTPAT) members. • Expanded use of Advanced Qualified Unlading Approval (AQUA) Lane program for CTPAT validated sea carriers at 21 seaports led to cost savings to cargo vessel operators of $27 million. -
Executive Assistant Commissioner, Operations SupportU.S. Customs And Border Protection Jul 2019 - Aug 2020Washington, D.C., Us• Led a team of nearly 900 employees in providing specialized support functions to CBP’s frontline personnel. Functions included intelligence analysis, international affairs, laboratory and scientific services, incident command, and law enforcement safety and compliance. • Established and led diversity, equality, and inclusion efforts. Instituted a series of employee engagement efforts to address significant moral issues during the height of national race unrest. Created an environment in which all sides could be heard and express their viewpoints on pressing issues freely and without repercussion. This resulted in a more unified and understanding work environment.• Led all CBP efforts to protect the workforce and the American public while ensuring the flow of essential goods continued to enter the United States through the COVID 19 pandemic. From inception, January 29, 2020, I was the CBP lead to The White House Coronavirus Task Force, where I coordinated CBP’s efforts to monitor, prevent, contain, and mitigate the spread COVID-19. Ensured CBP employees had the proper protective equipment, information, and training to navigate the ever-changing environment. I testified in front of the U.S Senate Committee on Commerce, Science, and Transportation, Subcommittee on Aviation and Space on CBP and Department of Homeland Security’s response and planning for the pandemic. -
Director Of Field OperationsU.S. Customs And Border Protection Jan 2013 - Jul 2019Washington, D.C., Us• Managed all POE operations across a multi-state area; included oversight of land, air, sea, and rail environments. • In Boston, oversaw 1,070 employees and a budget of approximately $11.8 million. Facilitated the travel of more than 9.5 million passengers annually and the importation of more than $61.6 billion of goods. • In Chicago, oversaw 1,146 employees and a budget of approximately $10.2 million. Facilitated more than 40% of nation’s total international package volume and seized an average of 27,000 kilograms of dangerous drugs annually.• Developed effective and productive relationships with stakeholders to ensure the efficient completion of the CBP mission. Examples include: * Engaged the U.S. Postal Service and Postal Inspectors to allow for the inspection of international mail at postal facilities to detect and seize opioids. * Completed a facility expansion and redesign effort with the Massachusetts Port Authority which significantly reduced passenger wait times and facility congestion. * Supported the Rhode Island Airport Corporation’s (RIAC) goal of increasing commercial flight arrivals, which included completing a $9.5 million facility renovation at T.F. Green Airport. This allowed for future passenger volume increases while simultaneously improving both passenger and officer safety and improve processing efficiency. * Partnered with federal, state, and local partners in Minneapolis, MN to address a perception that the American-Somali community was being profiled and mistreated by CBP.• Enhanced CBP Officer’s ability to identify and address CT concerns by implementing a training program led by subject matter experts. -
Dhs Attaché To The United Kingdom And The Republic Of Ireland (Acting)U.S. Customs And Border Protection Nov 2018 - Feb 2019Washington, D.C., UsDepartment of Homeland Security, U.S. Embassy, London, U.K.• Served as the Department of Homeland Security’s (DHS) senior representative to the United Kingdom (UK). Issued strategic direction and guidance for the 50 plus DHS employees in country. • Engaged senior policy makers within both the U.S. and U.K. to facilitate DHS goals and objectives.• Provided subject matter expertise regarding counter-radicalization and countering violent extremism, foreign terrorist fighters, and aviation security. • Provided guidance on operational realities of UK’s exit (BREXIT) from the European Union. -
Executive Director, Deputy Executive Director, DirectorU.S. Customs And Border Protection Jul 2011 - May 2014Washington, D.C., Us -
Area Port Director, Port Director, Supervisory Customs OfficerU.S. Customs And Border Protection Jun 2002 - Jul 2011Washington, D.C., Us -
Program OfficerU.S. Customs And Border Protection Mar 1999 - Jun 2002Washington, D.C., Us -
Senior Inspector, InspectorU.S. Customs And Border Protection Jan 1989 - Mar 1999Washington, D.C., Us
William Ferrara Education Details
-
The University Of Chicago Booth School Of BusinessOrganizational Leadership -
University Of Rhode IslandEconomics -
Community College Of Rhode IslandBusiness
Frequently Asked Questions about William Ferrara
What company does William Ferrara work for?
William Ferrara works for Harbour Island Consulting, Llc
What is William Ferrara's role at the current company?
William Ferrara's current role is Co-Founder.
What schools did William Ferrara attend?
William Ferrara attended The University Of Chicago Booth School Of Business, University Of Rhode Island, Community College Of Rhode Island.
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial