Manager
Steinhart Aquatic Center
Nebraska City, Nebraska, United States
• Managed and motivated employees through incentive programs and detailed shift requirements to increase productivity and engagement in work.• Maintained a professional, organized, and safe environment for employees and patrons with extensive training and emergency procedures.• Resolved staff member and patron conflicts, actively listening to concerns and finding an appropriate middle ground to ensure satisfaction between all parties.• Trained 40+ staff members in CPR proficiency… Show more • Managed and motivated employees through incentive programs and detailed shift requirements to increase productivity and engagement in work.• Maintained a professional, organized, and safe environment for employees and patrons with extensive training and emergency procedures.• Resolved staff member and patron conflicts, actively listening to concerns and finding an appropriate middle ground to ensure satisfaction between all parties.• Trained 40+ staff members in CPR proficiency, Lifeguard training, and customer relations to provide a secure environment. Show less