William Gass Email & Phone Number

Raleigh-Durham, North Carolina Area

Follow the Pella Replacement Sales Process. Develop personalized goals, monthly and annually, in support of company's segmented goals. Increase sales volume, profit margin, and market share. Cover all appointments in a prompt and professional manner. Maintain a high closing percentage. Actively seek out referral business. Work other methods of lead generation, ie: door hangers, home shows, cold calls, networking, etc. Accurately price jobs to maintain profitability. Provide and communicate clearly all necessary information with the order for accurate ordering of product, directions for delivery, special instructions, customer request, method of payment, etc. Schedule installation times for installed jobs. Know the Pella product line thoroughly as well as the competition. Report promptly as required by Pella management. Participate in ongoing training. Willingly accept and adjust to all of the future changes within the position. Provide after sale service to customers to maintain satisfaction and generate extra business. Cover Showroom during vacations or other personnel shortages. Handle special projects as assigned by management. Schedule Order Verifications and installation dates. Meet installers at job sites and re-emphasize installation process, discuss all pertinent issues while verifying sizes and attributes while setting customer expectations. Assist installers at the job site as needed. Manage the collection process during and after the sale. Trouble-shoot problem installations and report findings to Installation Manager and Sales Manager as necessary. Complete in a timely and accurate manner all assigned reporting responsibilities. Manage calendar and demands on a daily basis. Assist new reps with sales process and techniques. Assist in motivating other reps while maintaining a positive atmosphere. Assist in managing Showroom, ie: scheduling, maintenance, presentation, etc.President's Club 2016 & 2017Top Retail Rep 2016 & 2017

Follow the Pella Replacement Sales Process. Develop personalized goals, monthly and annually, in support of company's segmented goals. Increase sales volume, profit margin, and market share. Cover all appointments in a prompt and professional manner. Maintain a high closing percentage. Actively seek out referral business. Work other methods of lead generation, ie: door hangers, home shows, cold calls, networking, etc. Accurately price jobs to maintain profitability. Provide and communicate clearly all necessary information with the order for accurate ordering of product, directions for delivery, special instructions, customer request, method of payment, etc. Schedule installation times for installed jobs. Know the Pella product line thoroughly as well as the competition. Report promptly as required by Pella management. Participate in ongoing training. Willingly accept and adjust to all of the future changes within the position. Actively seek out new installation crews for installed jobs. Provide after sale service to customers to maintain satisfaction and generate extra business. Cover Showroom during vacations or other personnel shortages. Handle special projects as assigned by management. Schedule Order Verifications and installation dates. Meet installers at job sites and re-emphasize installation process, discuss all pertinent issues while verifying sizes and attributes while setting customer expectations. Assist installers at the job site as needed. Manage the collection process during and after the sale. Trouble-shoot problem installations and report findings to Installation Manager and Sales Manager as necessary. Complete in a timely and accurate manner all assigned reporting responsibilities. Manage calendar and demands on a daily basis. Assist new reps with sales process and techniques. Assist in motivating other reps while maintaining a positive atmosphere. Assist in managing Showroom, ie: scheduling, maintenance, presentation, etc.

Follow the Pella Pre-Finishing, Installation and Servicing processes. Develop personalized goals, monthly and annually, for team members in support of company's goals. Increase production and profit margin by adjusting to changing conditions, ie: weather, products, customers, finishes, etc. Cover all field follow-ups in a prompt and professional manner. Maintain a close relationship with Warehouse Management. Accurately track jobs to monitor profitability. Provide and communicate clearly all necessary information with the order for accurate ordering of product, directions for finishing and installation, special instructions, customer requests, etc. Schedule field follow-ups/recoveries for installed jobs. Know the past and present Pella product lines thoroughly. Participate in ongoing training and facilitation of increased productivity. Willingly accept and adjust to all of the future changes. Provide after sale service to customers to maintain satisfaction and generate extra business. Fill in during personnel shortages as necessary. Handle special projects as assigned by management. Re-emphasize installation process, discuss all pertinent issues while verifying sizes and attributes while setting customer expectations. Manage the collection process during and after the sale. Trouble-shoot problem installations and report findings to Installation Manager and Sales Manager as necessary. Complete in a timely and accurate manner all assigned reporting responsibilities. Manage calendar and demands on a daily basis. Assist sales reps with questions and concerns of installation, servicing, and finishing. Assist with motivating team members while maintaining a positive atmosphere. Assist in managing Warehouse and job sites, ie: scheduling, maintenance, presentation, etc.

Bachelor Of Arts (Ba), American History (United States)

No Degree Earned At This Location, American History (United States)