William Gebhard Hitpro, Mba Email & Phone Number

Madison, Wi, Us

St. Louis, Mo, Us

Waukesha, Wi, Us

Milwaukee, Wi, Us

 Re-engineer and re-energize 21 caregivers in the authorization and financial advocate fields towards achieving greater success to optimize the patient experience Prepare and summarize monthly denial reports for specialty division, which includes: hyperbaric, wound care, cardiology, fertility, gyn oncology, general surgery, maternal fetal medicine, transplant, and plastic surgery Investigate and dissect AR related issues pertaining to the specialty division; entails bringing together cross functional teams to resolve issues such as coding, business office, finance, and pre-service caregivers Establish and maintain regular communication with Administrators, key clinical leaders, and physicians in hopes to resolve AR issues through problem solving sessions or new workgroups Ensure integrity of the specialty division AR through regular monitoring and running of ad hoc reports, dashboard review, and implementation of Epic optimization workflows to maximize revenue Oversee results of specialty division referral, patient, and scheduled orders workqueues so they operate within guidelines established by the system to meet our patient service market Collaborate with clinical staff to understand workflows that impact revenue efforts, looking additionally to optimize protocols

Milwaukee, Wi, Us

Maintain the integrity of outgoing 837 Professional claims and incoming 835 professional remittances for successful processing and uninterrupted accounts receivableLead the successful rollout of Business Redesign, rolling up three organizations into one business processMentor and support associate members of the professional billing claims teamDesign and implement efficient workflows for business to achieve greater optimization Support team with Epic 2014 upgrade assistance based on prior experiences and lessons learned

Waukesha, Wi, Us

*Epic Certified in Ambulatory,PB Resolute, Claims and PreludeManaged and coordinated the PB, HB, and Claims teams toward the Epic 2014 UpgradeCreated improved collaboration and efficient workflows for joint processes with BusinessEnsured system integrity with revenue applications through troubleshooting assistance, regular checkpoints, and ongoing knowledge developmentLead PB /Claims Analyst on Community Connect Team for 40+ clientsPrepared independent community practices for new CMS 1500 claim form and ICD-10 through thorough testing, formulate training program, and post go-live action planConducted current workflow analysis with independent community physician groupsManaged consultants assigned to professional billing ensuring they are promoting designed workflows, producing superior results, and monitoring productionProvided Go-Live training and support using foundation workflowsMonitored practice’s post go-live cash flow/AR to ensure they are within pre-Epic baselines within 3 months or lessData Courier permissions on Professional Billing/Claims ini’s to move through environments for optimization/fixes needed by clientsBuilt, tested and submitted migration requests for PB ini’s according to practice’s specifications and within Epic model recommendations to achieve stabilizationAnalyzed Epic release notes in Nova for 2012 Upgrade & successive SU to estimate work hours, perform necessary programming and integrated testingCoordinated complete integration for all clients with third party vendors: claims processing, real-time eligibility, and patient statement processingSupported physicians with Meaningful Use measures and Epic approved workflowsTeam cooperation across other modules (Ambulatory, Cadence, Prelude) for optimization

Greenfield, Wi, Us

 Improved 3rd Party Lockbox Operations, Through On-site Evaluation and Business Process Proposals Developed a Central Channel for Claim Submission Issues Project Lead for Reimbursement department with PMS upgrade Discovered New Technologies That Would Increase Efficiencies Collaborated With All Departments of Organization In Issue Management Set Up Standards in Payment Posting Production While Building Team Morale Supervised Six Team Members Directly, Building Team Dynamics Analyzed Reports For AR Trends and Issues to Maximize Cash Flow Improved PMS File Maintenance Set Up Increase Efficiencies and Decrease Processing Flaws

Sedona, Arizona, Us

* Assisted in Complete Migration of 35 Providers to New Clearinghouse* Development/Test/Creating Paper EOB's to ANSI 835 File Format* Hire New Employees Across Organization* Roll Out Process Improvement Initiatives* Audit ANSI Compliant Transaction Sets * Evaluate Possible New Vendor Technologies* Analyze Organization Productivity To Ensure Profitability* Implementation of New Practice Management System across 35 Clients* Organize and Put Together Process Flows for New Technologies (e.g. PMS)* Train/Educate Staff on New Technologies (e.g. PMS, clearinghouse, etc)* Lead on implementing 837/835 Comparison Software To Translate In Effective and Efficient Process Flow* Negotiate Contracts to Maximize Profits and Cut Costs* Program Client Month End Reporting and Internal Productivity/Aging Reports

Milwaukee, Wi, Us

* Maintained/ Developed AD-Hoc Database Reports * Development of New Department & Hiring of Local Department * Created Reports Using WEBFocus/Excel/Cognos/SQL Server * Reduction of A/R days by 80 for the Billing department * Generated/Audited HIPAA compliant ANSI Transactions * Completion of ACL Leadership Program * Tested/Implemented HIPAA Transaction Code Sets * Hired/Orientated New Employees Department Wide * Monitored and Handled ACL Collections Department & ACL Call Center * ACL Star Recipient* Evaluated Current Department Procedures to Maximize Reimbursement Effectiveness and Timeliness

* Oversaw, advised and organized warehouse * Motivated employees to work at maximum efficiency * Trained new employees * Handled Customer Service Orders/Complaints

* Monitored freeway conditions * Accessed information from database into a spreadsheet * Developed ramp meter settings * Constructed cables and rewired computer system * Programmed Freeway Safety Signs

Masters, Healthcare Administration

Certificate, Health Information Technology

Associates, Networking Analyst

Bachelor, Business Administration; Management Information Systems