William Gibb Email & Phone Number

Singapore

Salalah, Dhofar Governorate, Oman

• Initially appointed as Hospitality & Food Service Consultant to review and upgrade all catering facilities at the Port of Salalah. After delivering an outstanding result, I was appointed Manager of the Oasis Club to.
• Comprehensive Facility Review & Evaluation: Conducted a full evaluation of all food spots, and catering facilities at the port, identifying key areas for improvement
• F & B Design & Concept Proposal: Presented a strategic plan to senior leadership, including a cutting-edge food & beverage design to upgrade food spots and the central kitchen, aligned with the port’s goals.
• Supplier Engagement & Procurement: Partnered with the procurement team to select the best suppliers within the approved budget, ensuring high standards of quality and cost-effectiveness.
• Contingency Planning & Mobilization: Developed a detailed contingency plan to roll out all food services, including the executive dining program, within a six-month timeframe.
• Technology Integration: Introduced innovative technology solutions to improve operational performance.

Singapore, Singapore

• Specializing in Food Services, Culinary, Kitchen and Restaurant Designs, with end-to-end solutions that enhance operational efficiency and elevate employee satisfaction. With expertise in strategic planning, F&B.
• My End Goal was to Prioritizes and Deliver: Quality, Consistency, and Efficiency, leveraging cutting-edge technology and sustainability practices to drive long-term value.
• Delivered Seamless Food & Beverage: Led the development and mobilization of diverse food service models, including marketplace cafés, coffee bars, micro-markets, pop-ups, pantries, vending services, and fitness.
• Stakeholder Collaboration & Results: Engaged with key stakeholders and vendors to assess program performance, customer satisfaction, and staff engagement, ensuring alignment with client goals and expectations.CLIENTS.

Singapore

• Provide executive-level leadership with full accountability for the Delivery of Hospitality & Food Service Solutions across 9 countries throughout Asia. Specializing in Food Services, Culinary, Kitchen and Restaurant.
• Conceptualized initiated foodservice solutions: In Singapore, India, China, Philippines, Thailand, Australia, and the USA with state of art food concepts and menus for their marketplace cafe, food court, coffee bars.
• Mobilized hospitality & food service solutions: For HPE, HPI, Barclays Bank, Lego, Capgemini, Novartis, and Rolls-Royce.
• Rolled out the Operational Excellence programs: To improve the front-of-house services, customer satisfaction, and awareness of all accounts.
• Technology Integration: Introduced cutting-edge technology solutions to streamline operations, improve performance, and drive efficiencies across all food service channels.

Singapore

• Directed day-to-day operations for all food and beverage services, from deli coffee bar, International marketplace cafe, executive dining restaurant, Italian restaurant bar, room service, and events
• Managing all aspects of the full kitchen services and banquet facility, developing menus, and maintaining exceptional profitability, by focusing on improving efficiencies, quality of product, and sustainability to.
• Re-organized kitchen structure, introduced new food concepts for all 7 outlets, continuously trained all staff to reach their professional goals, and maintained high standards of quality throughout the operation

Changi Village Hotel

• Responsibilities
• Direct and lead all food and beverage operations for market cafe, lounge bar, Vue outdoor dining, function rooms & room service.Key Achievements
• Success launched new outlet menus throughout the operation and increased revenue by 17%
• Developed culinary & food service career plan and updated all SOPs
• Upgraded banqueting menus, pricing and service training, resulting in 15% growth
• Effectively facilitated and managed weekly weddings for up to 800 customers / different venues

Singapore

• Responsibilities
• Assisted recruitment in hospitality and culinary for Marina Bay Sands and Sentosa Resort World.
• Partnered with directors to develop competency-based training infrastructures by job title; delivered consultative recruitment services.
• Managed and organised hiring processes from start-to-finish - recruiting candidates, assessing resumes, interviewing candidates to join MBS and SRW.

Singapore Central District

• To oversee and direct club operations including upgrading all restaurants and re-positioning the team to deliver annual sales of more than SG$14,000,000
• Implemented operational improvements, maximising the value of the asset base line, while ensuring a tight control on operational costs
• Accountable for monitoring and continually improving standards of performance, quality of service & food within the operation
• Re-structured culinary & food service teams for all outlets, reducing labor costs by 10%
• Upgraded all SOPs, health, and food safety manuals, and training initiatives
• Implemented departmental strategies and maximized the financial performance to reduce operating costs by 12%

Advanced City & Guilds Diploma, Hot Kitchen, Larder And Pastry, Distinction & Credit

Activities and Societies: Member of the Scottish Culinary and British Culinary TeamFull time course specialising in advanced culinary.

Certified Lead Auditor, Iso 22000 / 2018, Distinction

Diiploma, Health & Nutrition, Results

Activities and Societies: IIN associate memberFundamentals of Health and Nutrition Health History Coaching skills Holistic life and good.

Diploma, Culinary, Hospitality And Hotel Management,, Distinction

Activities and Societies: Ambassador for Scottish Federation of Chefs 2020Graduated with distinction in culinary and housekeeping.

Diploma, Intregated Nutrition, Distinction

Certificate, Scrum Master Certified And Project Management Professional