William Gladden Email & Phone Number

Dumfries Virginia

Observed visitors VIA CCTV and foot patrolsResponded to emergencies as they arise Closed and secured property at the end of business hoursEscorted employees to vehicles Conducted investigations when theft or disturbences occurs

Fdic Arlington

• SOC Operator: CCTV, familiarized with Pegasus systems and C-Cure systems, inputting information into the daily log, badge verifications, coordinating with officers during emergency situations, pass on information to the shift commander, site captain, client, and relaying information to officers and supervisors.• Conducted parking inspections• Conducted foot patrols of property with Deggy wand systems• Performed screening duties such as, but not limited to, X-ray machine, Magnetometer, and Hand Magnetometer to screen visitors and visitors belongings• Responded to emergencies as outlined by training and Post Orders• Other assigned duties as required by supervisors and/or the client

Fdic Arlington

• SOC Operator: CCTV, familiarized with Pegasus, inputting information into the daily log, badge verifications, coordinating with officers during emergency situations, pass on information to the shift commander, site captain, client, and relaying information to officers and supervisors.• Conducted foot patrol of property• Conducted inspection of Parking Garage • Screened visitors as they arrive via X-ray machine, Magnetometer, and Hand Magnetometer • Checked in visitors using Easy Lobby system• Other assigned duties as required by supervisors, site captain, or the client

North Virginia

• Performed foot and vehicle patrols of property• Performed building checks, and secured designated areas of buildings at designated times• Responded to issues and/or emergencies on the property• Conducted video surveillance to ensure client’s property was not damaged or stolen and client’s customers on the property remained safe. • Performed overnight duties at retail stores, including but not limited to, ensuring construction crews did not take any items, access point remained secured and safe