William Grau Email & Phone Number

San Francisco, California, US

San Francisco, California, US

- Persistently prospected leads in Medical, Veterinarian, Lifestyle, and Auto verticals that turned into deals.- Identified qualified prospects and navigate company structures to identify decision makers- Sparked interest, discovered pain points, consulted, set up further appointment with Account Executive if fit, established trust and follow through to.

San Francisco, CA, US

• Project managed grant reporting requirements. Collaborated cross-departmentally in order to submit a total of 60 grant reports in a timely and accurate manner
• Managed invoicing and utilized Salesforce.com to track monthly revenues of individual donors, foundations, and corporate partners
• Provided administrative support to the CEO. Actively managed email, calendar events, as well as organized and attended SaverLife’s quarterly board meetings
• Researched prospective grant opportunities and compiled information on funders’ areas of interest and regional impact
• Coordinated year-end direct mail and online fundraising campaigns

Avalon, US

• Utilized strong interpersonal skills to unsure an overall positive customer experience
• Communicated constantly with the team in order to ensure the safety and overall well being of the customer with a 100% injury free success rate

Paris, FR

• Actively listened and solved VIP guest complaints, followed up with guest routinely throughout their stay resulting in our team being rated number one in the region
• Coordinated with housekeeping and maintenance in order to ensure that special requests are met and problems resolved promptly
• Increased sales of over $2,000 by promoting added hotel services such as; spa treatments, jet skiing, and premium wines.

San Mateo, CA, US

• Handled payment questions from internal and external customers regarding account status, account history, payment method, and payment schedule.
• Educated 700+ borrowers on available temporary hardship plans and/or provided payment solutions to help account recovery
• Analyzed 5,000+ borrower accounts and provided in-depth solutions to better service their loan
• Communicated with 250+ borrowers on a daily basis exceeding call goal quota

Washington D.C., DC, US

• Advised on the event setup for the 23rd Annual World Trade Conference; which received 2,000 attendees
• Initiated conversation and secured 10 new clients who needed assistance in exporting their products internationally
• Utilized Salesforce.com to input over 200+ different client information

• Benchmarked 400+ barter companies using excel spreadsheets to further facilitate business partnerships
• Evaluated barter companies using SWOT analysis to enhance the Trading-Links business plan for future growth
• Utilized LinkedIn to contact and create sales for 140+ hotels to grow Trading-Links initial startup client base of zero