William Greene Email & Phone Number

Pullman, Washington, United States

Software EngineerDesign, develop and implement test automation for testing protocols using Python.

Pullman, Wa

Software Engineer lead for Microsoft Dynamics GP and Deltek Vision• Implement and support Dynamics GP and Deltek Vision for international subsidiaries and local finance team• Manage user roles and access• Customize windows, forms and reports to meet user needs and streamline workflow• Localize product for language and to meet country regulatory requirements• Create and update SQL and Smartlist reports• Perform system maintenance and upgrades• Implement and support Fastpath third party add-on• Support and update eSmartConnect for new implementations, currency exchange rate updates and system information transfer

• Continual development of an automated test framework for the AcSELerator RTAC software application using TestComplete to perform functional and performance testing.• Identify, measure and improve test tools and processes to better meet project requirements.• Participate in the creation and review of software specifications.• Hire, mentor and supervise junior engineers as well as interns.• Manage multiple test projects as test lead.• Attend customer conferences to better understand customer usage and discern software enhancments.• Design and imlement enhancements to AcSELerator RTAC software using Visual Studio.• Create unit tests using NUnit.• ISTQB Certified Tester Foundation LevelFunctionally test software applications as assigned. Act as test lead creating software test estimates, test plans, and automated and manual tests to efficiently and effectively test software applications. Performed automated and manual tests and reported test results using spreadsheets, database programs and automated test software.

Moscow, Id

Perform all functions relating to operating a small business including project management, personnel management, customer relations, advertising and sales, business planning and development, computer/network management and performing all other tasks as necessary. Create repair estimates and negotiate with insurance companies. Working knowledge of automotive electrical components and diagnostic equipment as well as I-CAR certification.

Phone agent at Customer Care Call Center troubleshooting issues with Hewlett Packard Designjet, Deskjet, All in One, and Fax products. Responsible for creating and maintaining product documentation, research and testing. Trained new agents on products and prepared them for consultant responsibilities. Extensive work with serial RS232 hardware peripheral communications.