William, Gregory Field Email & Phone Number

Canada

As the National Sales Call Center Manager for Sleep Country Canada, I lead a dynamic team spanning across Canada dedicated to enhancing the online sales experience for our esteemed clientele. In this pivotal role, we provide invaluable support to Sleep Country Canada and its diverse brands by seamlessly integrating our services with the online self-serve tools. Our commitment lies in offering customers a personalized and expert touch, allowing them to connect with our knowledgeable team for… Show more As the National Sales Call Center Manager for Sleep Country Canada, I lead a dynamic team spanning across Canada dedicated to enhancing the online sales experience for our esteemed clientele. In this pivotal role, we provide invaluable support to Sleep Country Canada and its diverse brands by seamlessly integrating our services with the online self-serve tools. Our commitment lies in offering customers a personalized and expert touch, allowing them to connect with our knowledgeable team for unparalleled support, advice, and a superior online shopping journey.Navigating the intricacies of this unique and evolving role has proven to be both challenging and rewarding. As we continue to grow and learn, we encounter and address nuances that contribute to the refinement of our processes and services. Embodying a junior executive-level position, I am dedicated to spearheading initiatives that not only meet but exceed customer expectations, ultimately ensuring a seamless and exceptional online experience for Sleep Country Canada's clientele. Show less

Cobourg, Ontario, Canada

This role saw an expansion of my territory which included 12 stores that stretched from Toronto, to Kingston servicing GTA East, Durham, Kawartha Lakes, Northumberland, Hastings, Prince Edwards County, Lennox and Addington and Markam-Stoufville areas.

North America

The Regional Sales Manager (RSM) is a senior level management role within the Sales Department. The primary function of the RSM position is that of Implementation and Support for the Executive Sales Team. The role of the RSM can be defined by two separate yet equally important components; these are the Key Sales Drivers and the Key Business Drivers. The key drivers of our business include: Direct Coaching, Technique Sessions, Workshops, Store Visits, Special Projects, Sales Meetings… Show more The Regional Sales Manager (RSM) is a senior level management role within the Sales Department. The primary function of the RSM position is that of Implementation and Support for the Executive Sales Team. The role of the RSM can be defined by two separate yet equally important components; these are the Key Sales Drivers and the Key Business Drivers. The key drivers of our business include: Direct Coaching, Technique Sessions, Workshops, Store Visits, Special Projects, Sales Meetings, Contests, Mobile Stores and Paragon. The Key Business Drivers aspect includes: Succession Planning, New Hire Training, Recruiting, Interviewing, Store Inspection, Annual Reviews, Quarterly Reviews, Budget Planning, Expenses, Targets, Local Business Team Meetings, Staffing, Management Development, Min/Max Stocking, Inventory, Customer Service, Reviews, Health/Safety and Human Resources Show less

Directly - Ontario / Indirectly - Canada

Steadily drive new business through key accounts and establishing strategic partnerships and vendor relationships to increase channel revenue and departmental functionality. Research, develop and coordinate company-wide sales and training programs and initiatives. Actively involved in all aspects of successful business operations including marketing, advertising, inventory control and property maintenance. Customer Service correspondence and follow up. Conflict resolution, policy… Show more Steadily drive new business through key accounts and establishing strategic partnerships and vendor relationships to increase channel revenue and departmental functionality. Research, develop and coordinate company-wide sales and training programs and initiatives. Actively involved in all aspects of successful business operations including marketing, advertising, inventory control and property maintenance. Customer Service correspondence and follow up. Conflict resolution, policy clarification and mediation and quality standards implementation. Show less

Ottawa, Canada Area

Corrodinator, research, summarize and produce competitive shopping information as it relates to our industry.

Ottawa, Canada Area

Rotorua New Zealand

Overseeing the daily operations of a privately owned small business demands a multifaceted approach and a keen eye for detail. Within this realm, my responsibilities extend across a spectrum of vital domains.Within the realm of training, I prioritize the development of comprehensive guides aimed at fostering mastery in fundamental boating techniques, refining whitewater skills to an art form, honing team management prowess, nurturing group leadership capabilities, and instilling… Show more Overseeing the daily operations of a privately owned small business demands a multifaceted approach and a keen eye for detail. Within this realm, my responsibilities extend across a spectrum of vital domains.Within the realm of training, I prioritize the development of comprehensive guides aimed at fostering mastery in fundamental boating techniques, refining whitewater skills to an art form, honing team management prowess, nurturing group leadership capabilities, and instilling proficiency in rescue techniques, including SRT I, II, and III. Additionally, a focal point of our training regimen encompasses emergency evacuation procedures, equipping team members with the essential knowledge to navigate unexpected crises effectively. Complementing these skills, an in-depth understanding of hydrology and hydrodynamics is imparted, alongside a rigorous examination of safety equipment and emergency protocols, ensuring that our team is prepared for any eventuality.Beyond the realm of training, the operational purview extends to the core functions of business management. This includes strategic staffing to cultivate a dynamic and harmonious team, meticulous budgeting to optimize resource allocation, astute accounting practices to ensure financial integrity, innovative marketing strategies to amplify our reach and resonance, curated entertainment offerings to enhance customer experiences, artful merchandising initiatives to captivate clientele, and attentive retail management to ensure seamless transactions and customer satisfaction.In essence, my role as overseer of day-to-day operations encapsulates a commitment to excellence across every facet of business management, from cultivating talent to optimizing efficiency, all in service of delivering unparalleled experiences within the realm of recreational boating. Show less

Keelung, Taiwan

Keelung is the second largest port city in Taiwan. I taught Kindergarten from ages 2-4. I relocated to Taipei and taught kindergarten and middle school ages 2-12. One of the most fulfilling experiences of my life.

Senior National Raft Guide, White Water Rafting, River Grade 4&5

Formally known as SFRITO (Sports, Fitness, Recreation, Industry Training Organization)

Minor, Sociology

Diplma, Law & Security