Developed an AML quality assurance framework to ensure compliance with regulatory requirements and internal policies and procedures, including escalated Level 2 and Level 3 execution work.Led a team of financial crime analysts to perform quality assurance reviews of transactions and other processes to identify potential issues or gaps, through the whole QA lifecycle from sampling through to MI generation and distribution to senior leadership.Conducted root cause analysis of issues identified through quality assurance reviews and developed recommendations to enhance processes. Technical knowledge in under-lying financial crime monitoring systems, along with knowledge of key areas in AML and Sanctions.Ensured that quality assurance reviews were performed in a timely and effective manner, and that issues were escalated to senior management.Collaborated seamlessly with Compliance Officers to ensure regulatory adherence, fostering an environment of transparency, accountability, challenges, and proactive communication.Executed comprehensive site visits abroad, actively addressing audit findings and swiftly closing Compliance gaps, demonstrating adaptability and problem-solving skills in diverse environments.Travelled to MGS India office to conduct hands-on training sessions, empowering staff with proficient knowledge of a new process, fostering team cohesion and enhancing operational efficiencies across borders.Drafting Working Group slides for distribution to stakeholders, along with contributing to further discussions and challenges within the corresponding meeting. Following the Working Group, drafting and distributing the Working Group minutes for senior stakeholders to review.Continually supporting Head of EMEA QA with Ad-hoc requests such as; Issue Closure Forms, Change Request Forms, FTE calculations, Creation of KYC QA Workbooks, Oversight activities, Governance activities.

Nationwide Building Society - MDC R23 Project:Total finding 277 valid defects in 9 months including 95 Critical & High Defects. After 9 months, I was already picking up lead activities such as coordinating the setup of Master Test Condition sheets on Excel to allow the team to track test condition statuses and ensure traceability. In addition, I quickly built my understanding of HP ALM where work packages and corresponding defects were stored. Towards the end of this project, I was given full responsibility of the Browser and Device testing where I had to plan resources, testing schedules and test outcome reports.Nationwide Building Society - Mortgage Modeller Project:I then moved onto an AGILE project to help develop a new mortgage website for internal bank use by Mortgage Consultants. I progressed this project from Release 1 through to Release 3 which is now being used by over 500 Mortgage Consultants within Branches across the country. During the Warranty phase, I became the sole-tester on this project and was assigned responsibilities such as producing Weekly Summary Reports, carrying out Quality Assurance, System Integration Testing and CTC testing, along with producing Test Outcome Reports to be approved by the business. I have picked up skills on the AGILE ways of working and Microsoft VSTS as a way of tracking User Stories, Test Scripts and Defects Identified.Nationwide Building Society - Agile @ Scale Re-Mortgage Project:I have picked up the User Acceptance Testing (UAT) for this project using the Acceptance Criteria and previous knowledge of Mortgages. This project was shortlisted for Team of the Year at Nationwide due to their Agile practises and collaborative work. I have recently been helping to pick up more Test Manager responsibilities in this team including being Sole Responsibility for Defect Re-tests on JIRA and produce Test Outcome Reports for each AGILE release.