William Conley Email & Phone Number

Atlanta, Georgia, United States

• Oversaw post-sales engineering support, collaborating directly with customer/customer vendor to gather all relevant technical information needed for implementation. • Led technical review of network design and order to ensure clean order enrichment and installation. • Served as essential technical resource between sales/sales engineering, order entry, engineering, and project management to achieve common goals.• Facilitated and led weekly training and best practices calls for peers.

• Designed, sold, and supported solutions to Mid Market and Enterprise customers utilizing the entire suite of ATT products to drive, maintain, and increase profitable revenue. • Drove sales of equipment, data, and IP products, which involved multiple locations and/or multi-product solutions to account base consisting of Fortune 500, small business, and government, educational, and medical accounts. • Provided pre- and post-sales technical support as technical team lead to sales team of ten to 12 account executives. • Supported account team with proposal generation for all ATT solutions, including but not limited to pricing assistance, equipment design, and Visio and technical documentation related to the solution.• Assisted sales manager in coaching and mentoring new and experienced team members by modeling sales techniques and objection handling on sales calls. • Created and developed ongoing technical training seminars for the sales team and the Mid-Market Sales Channel.

Managed account base of 250 to 500 accounts, identifying business needs, challenges, and short- and long-term goals to develop tailored solutions. Built customer relationships at all organizational levels. Career