William Conley Email & Phone Number

Atlanta, Georgia, United States

• Oversaw post-sales engineering support, collaborating directly with customer/customer vendor to gather all relevant technical information needed for implementation.
• Led technical review of network design and order to ensure clean order enrichment and installation.
• Served as essential technical resource between sales/sales engineering, order entry, engineering, and project management to achieve common goals.
• Facilitated and led weekly training and best practices calls for peers.

• Designed, sold, and supported solutions to Mid Market and Enterprise customers utilizing the entire suite of ATT products to drive, maintain, and increase profitable revenue.
• Drove sales of equipment, data, and IP products, which involved multiple locations and/or multi-product solutions to account base consisting of Fortune 500, small business, and government, educational, and medical.
• Provided pre- and post-sales technical support as technical team lead to sales team of ten to 12 account executives.
• Supported account team with proposal generation for all ATT solutions, including but not limited to pricing assistance, equipment design, and Visio and technical documentation related to the solution.
• Assisted sales manager in coaching and mentoring new and experienced team members by modeling sales techniques and objection handling on sales calls.
• Created and developed ongoing technical training seminars for the sales team and the Mid-Market Sales Channel.

Managed account base of 250 to 500 accounts, identifying business needs, challenges, and short- and long-term goals to develop tailored solutions. Built customer relationships at all organizational levels. Career