Technical Sales Specialist
Momentive Specialty Chemicals
MOMENTIVE SPECIALTY CHEMICALS (formerly owned by Apollo Mngt. Group) | Louisville, KY 8/2006-9/2009Technical Sales Specialist: Electronics, Composites and FoamsDeveloped new and existing customers, maintained strong customer relationships through quick and proactive responses, and coordinated customer and company focused initiatives with Plant, R&D, and Supply Chain personnel. Worked with aerospace defense markets, major applications are interiors, honeycomb dip, and ballistic armor protection.• Led Six Sigma Greenbelt project designed around decreasing slow moving inventory. Led team in utilizing tools associated with DMAIC (Define, Measure, Analyze, Improve and Control) process, and successfully implemented Focus Team for sustainable and controlled maintenance of inventory. Developed strategies to quantify reduction success.• Directed several customer growth initiatives involving new and existing products, and increased market share by 35% into electronics, composites and foams phenolic markets.• Built relationships working closely with major domestic and foreign customers orchestrating projects to successful completion. Collaborated with customers and Momentive personnel to resolve key concerns surrounding supply, specifications, and changes encompassing all product lines.• Developed strategies for growth and improvement and directed 6-week review meetings to update Momentive personnel of Specialty Resins business outlook, customer projects, R&D efforts.• Implemented strategy designed to increase sales growth and success, such as Value Selling, Negotiation Skills training, Six Sigma Greenbelt, Six Sigma for Growth.• Targeted profitable and sustainable growth projects by developing Key Account Management Plans and relationships by understanding key players and influencers, obtaining VOCs, and relating customer’s Critical to Quality (CTQ’s) issues to Momentive’s products and services.