William Hannah
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William Hannah Email & Phone Number

Certified Scrum Master, Agile Coach, Scrum Facilitator, Agile Transformation Specialist, Certified Scrum Professional, Agile Project Manager, Servant Leader in Agile Teams at Custard Insurance Adjusters
Location: United States, United States, United States 5 work roles
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✓ Verified May 2026 2 data sources Profile completeness 71%

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Current company
Custard Insurance Adjusters
Role
Certified Scrum Master, Agile Coach, Scrum Facilitator, Agile Transformation Specialist, Certified Scrum Professional, Agile Project Manager, Servant Leader in Agile Teams
Location
United States, United States, United States
Company size
503 employees

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William Hannah is listed as Certified Scrum Master, Agile Coach, Scrum Facilitator, Agile Transformation Specialist, Certified Scrum Professional, Agile Project Manager, Servant Leader in Agile Teams at Custard Insurance Adjusters, a company with 503 employees, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for William Hannah.

William Hannah previously worked as Scrum Master at Custard Insurance Adjusters and Project Manager at Crawford & Company.

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Custard Insurance Adjusters

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Profile bio

About William Hannah

I am a dedicated and results-oriented Scrum Master with a strong passion for driving teams towards excellence in Agile project management. With a proven track record in fostering collaboration, streamlining processes, and achieving measurable improvements in productivity and project outcomes, I am committed to delivering value-driven results. My experience spans various industries, where I have successfully championed the adoption of Agile frameworks and practices, resulting in reduced project delivery times and increased customer satisfaction.As a Certified Scrum Master and Agile advocate, I excel in facilitating Agile ceremonies, coaching teams in Agile principles, and promoting continuous improvement. My expertise includes Agile methodologies such as Scrum, Kanban, and SAFe, along with proficiency in Agile tools like Jira and Miro. I thrive in dynamic environments where I can leverage my skills in team collaboration, stakeholder communication, and problem-solving to drive projects with precision and efficiency.If you're seeking a passionate and driven Scrum Master to lead your Agile initiatives and drive organizational success, let's connect and explore how I can contribute to your team's goals.

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William Hannah's current company

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Custard Insurance Adjusters
Custard Insurance Adjusters
Certified Scrum Master, Agile Coach, Scrum Facilitator, Agile Transformation Specialist, Certified Scrum Professional, Agile Project Manager, Servant Leader in Agile Teams
norcross, georgia, united states
Website
custard.com
Employees
503
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5 roles

William Hannah work experience

A career timeline built from the work history available for this profile.

Scrum Master

Current
Custard Insurance Adjusters
  • Collaborated with cross-functional teams on various projects, successfully gathering, documenting, and validating requirements to ensure alignment with business goals and objectives.
  • Facilitated Agile ceremonies, including Sprint Planning, Daily Stand-ups, Sprint Reviews, and Sprint Retrospectives, ensuring adherence to Scrum practices.
  • Implemented effective metrics tracking, leading to a 25% improvement in sprint velocity and enhanced predictability of project timelines.
  • Led… Show more
  • Led resolving claims for UPC (Uninsured/Underinsured Motorist Property Damage) cases that went insolvent, ensuring a fair and equitable outcome for all parties involved.
  • Successfully negotiated with Public Adjusters and Law Firms, demonstrating effective communication and mediation skills to bring claims to a successful closure and avoid protracted legal disputes.
May 2023 - Present

Project Manager

Crawford & Company
  • Championed the adoption of Agile frameworks and practices, resulting in a reduction in project delivery time and an increase in customer satisfaction.
  • Collaborated with Product Owners and stakeholders to prioritize and groom the product backlog, ensuring alignment with strategic business goals.
  • Facilitated effective communication between teams and stakeholders, resulting in a 20% improvement in project alignment with business priorities.
  • Coached and mentored cross-functional… Show more
  • Coached and mentored cross-functional teams in Agile principles, fostering a culture of self-organization, accountability, and transparency, resulting in an increase in team morale and collaboration.
  • Orchestrated the deployment of a virtual desk to manage property claims efficiently, streamlining processes for swift resolutions.
Dec 2020 - Feb 2023

Project Manager

Wardlaw Claims Services Llp ,
  • Championed the adoption of Agile frameworks and practices, resulting in a reduction in project delivery time and an increase in customer satisfaction.
  • Proactively cleared impediments faced by the Scrum team and addressed blockers promptly, resulting in a 30% reduction in project delays and improved overall team efficiency.
  • Fostered effective communication and clear user stories, reducing project defects and misses, measured through decreased post-release issues and a higher rate of… Show more
  • Fostered effective communication and clear user stories, reducing project defects and misses, measured through decreased post-release issues and a higher rate of user story acceptance.
  • Promoted continuous improvement within the team by utilizing retrospectives and planning meetings to introduce best practices, contributing to increased team morale
  • Spearheaded the deployment of a virtual desk for handling American Family and Homesite claims, utilizing the Guidewire claims center.platform to streamline processes and ensure efficient claims management.
Jul 2020 - Oct 2020

Project Manager

Provencher & Company, Llc
  • Conducted comprehensive residential and commercial field property inspections, leveraging Xactimate software to assess damages and determine liability.
  • Proactively monitored and mitigated project risks, resulting in a substantial reduction in project risks and consistent achievement of milestones.
  • Utilized Earned Value Management (EVM) techniques to track project performance against baseline plans, providing accurate and timely reporting on project progress and financial… Show more
  • Utilized Earned Value Management (EVM) techniques to track project performance against baseline plans, providing accurate and timely reporting on project progress and financial metrics.
  • Successfully managed and controlled project scope, utilizing effective change management processes, resulting in a reduction in scope creep and project deviations.
  • Maintained acceptable product quality through strict compliance with established Best Practices of the client and Provencher & Company, ensuring consistency and accuracy in claims processing.
Nov 2016 - Apr 2020

Independent Adjuster – Property Claims Adjuster & Trainer

William Hannah
  • Deployment of virtual desk to handle property claims.
  • TRAINER & DESK ADJUSTER & FIELD
  • Wrote & reviewing estimates for fire, water, vandalism, and burglary damage.
  • Analyzed information gathered by investigations and reported findings and recommendations.
  • Negotiating with contractors to complete supplements.
  • Examined documents to determine degree of risk from such factors as applicant financial standing to value and condition of property.
Jan 2009 - Jun 2016
Team & coworkers

Colleagues at Custard Insurance Adjusters

Other employees you can reach at custard.com. View company contacts for 503 employees →

DS Dan Skiba Dan Skiba Colleague at Custard Insurance Adjusters Houston, Texas, United States, United States View → JB Jeff Buxton Jeff Buxton Colleague at Custard Insurance Adjusters Atlanta, Georgia, United States, United States View → HH Hoang Hh Hoang Hh Colleague at Custard Insurance Adjusters Vietnam, Viet Nam View → EG Ellis George Ellis George Colleague at Custard Insurance Adjusters Metairie, Louisiana, United States, United States View → CR Celeste Rodriguez Celeste Rodriguez Colleague at Custard Insurance Adjusters Elsa, Texas, United States, United States View → JG Jim Gorske Jim Gorske Colleague at Custard Insurance Adjusters Greater Hartford, United States View → DC Debbie Conover Debbie Conover Colleague at Custard Insurance Adjusters Mount Juliet, Tennessee, United States, United States View → KM Kara Mulinix Kara Mulinix Colleague at Custard Insurance Adjusters York, Nebraska, United States, United States View → DM Dennis Mcdade Dennis Mcdade Colleague at Custard Insurance Adjusters Abilene, Texas, United States, United States View → MS Maya Smith Maya Smith Colleague at Custard Insurance Adjusters Atlanta Metropolitan Area, United States View →
FAQ

Frequently asked questions about William Hannah

Quick answers generated from the profile data available on this page.

What company does William Hannah work for?

William Hannah works for Custard Insurance Adjusters.

What is William Hannah's role at Custard Insurance Adjusters?

William Hannah is listed as Certified Scrum Master, Agile Coach, Scrum Facilitator, Agile Transformation Specialist, Certified Scrum Professional, Agile Project Manager, Servant Leader in Agile Teams at Custard Insurance Adjusters.

Where is William Hannah based?

William Hannah is based in United States, United States, United States while working with Custard Insurance Adjusters.

What companies has William Hannah worked for?

William Hannah has worked for Custard Insurance Adjusters, Crawford & Company, Wardlaw Claims Services Llp ,, Provencher & Company, Llc, and William Hannah.

Who are William Hannah's colleagues at Custard Insurance Adjusters?

William Hannah's colleagues at Custard Insurance Adjusters include Dan Skiba, Jeff Buxton, Hoang Hh, Ellis George, and Celeste Rodriguez.

How can I contact William Hannah?

You can use AeroLeads to view verified contact signals for William Hannah at Custard Insurance Adjusters, including work email, phone, and LinkedIn data when available.

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