• Teach three recurring five-day professional development workshops for more advanced DCFS staff • Provide individual consultation with new workers and assist DCFS supervisors and area managers in meeting the workers’ training needs• Manage the evaluation of new workers’ performance in training content and skills mastery• Assist with ongoing curricula revisions and the development of new curricula

• Taught a recurring six-week professional development workshop for more than 100 newly hired DCFS staff • Provided individual consultation with new workers and assisted DCFS supervisors and area managers in meeting the workers’ training needs• Assisted with ongoing curricula revisions and the development of new curricula

• Maintained relationships with over 50 schools from the greater US recruitment territory • Oversaw and directed the daily campus tour program • Supervised the 10 student Admissions Ambassadors • Collaborated with other campus departments and offices regarding recruiting activities and events • Evaluated data and trends associated with high schools and college attendance

• Maintained relationships with over 100 high school counselors and community colleges throughout southwest Arkansas, Texas, and Louisiana • Cross-trained as an admissions counselor and an admissions customer service representative• Assisted more than 400 prospective students with the UA Little Rock application process for admission, financial aid, and the BOSS student database system each year• Provided campus tours to prospective students and their families

Provided one-on-one instruction and coordinated with teachers to enhance instruction and lesson planning

Provided one-to-one tutoring services in the TRIO Department for 5-20 students per semester