workABILITY, Providence, RISupported Employment Coordinator July 2023 – October 2024• Advised on personalized Supported Employment services, empowering individuals to overcome employment barriers and achieve meaningful career success• Provided comprehensive job coaching, including resume building, interview preparation, and ongoing support for all candidates

Named for its focus on Ability, the team at proAbility, a division of The Arc of Bristol County, continually challenges themselves to meet the needs of Rhode Island children, families, and adults through a wide array of services. Unlike other organizations that provide similar services, proAbility does not fit the individual to the service, but designs the service around the individual. We take great pride in working directly with individuals, families, our funders, and the Rhode Island community to provide creative supports even if it requires us to redesign our service delivery model. In each program, we will assist in the evaluation of current skill levels, goals, and areas of need to design a program that fits best for YOU.Oversee the on-going development and expansion of the Rhode Island Employment Supports function.Network with business leaders across Rhode Island to secure short-term work experiences and long term careers for individuals with proAbility who are seeking employment.Support and mentor a team of Career Support Direct Support Professionals

Work Opportunities Unlimited (WOU) is an innovative, progressive organization dedicated to employment outcomes for job seekers and employers. With an emphasis on the training and professional development WOU fosters a fun yet disciplined work experience for Clients and internal Team Members that results in services of the highest quality. Armed with an experienced and diverse workforce of dedicated professionals, the team at WOU has been producing successful employment outcomes for those with barriers to employment since the company’s inception in 1982. As a Career Resource Specialist, the focus is bringing the mission of coaching WOU job seekers in finding and securing paid employment / volunteer community roles.• In partnership with Clients, define career goals and create a Customized Service Plan• Administer and interpret Client Career and Skill Assessments• Coach clients on resume development, the application process and completion of applications• Conduct mock interviews and provide feedback to improve the interview experience for both the client and employer with the goal of increasing the Client success rate of securing the position• On the job training with Clients, as needed, to ensure ongoing success• Develop and maintain relationships with local businesses• Contribute to a positive impact in the community and changing the world of work

Crescent Credit Union has been open since 1919 with assets totaling $456.91 Million and providing banking services to more than 47,000 members. The credit union is a member-owned financial cooperative providing banking services including savings, loans, and other financial services to members. Crescent Credit Union is in the process of merging with Sharon Credit Union.The new entity, Sharon & Crescent United, creates the eighth largest credit union in Massachusetts with over $1 billion in assets and over 80,000 members.Consultant on the Merger Integration team focused on the integration, design and communication of all employee policies, procedures and benefits.

South Bay Community Services is a community-based, behavioral health care organization offering a continuum of services including adult behavioral health, substance abuse counseling, children’s behavioral health, day services, autism services and early childhood services. South Bay services more than 35,000 individuals and families annually and offers 47 programs in 23 locations across Massachusetts, Connecticut and Rhode Island.Provide consultation and support to all levels of the organization in the areas of employee relations, benefits and talent acquisition.

• Strategic thought partner with Liberty’s Compensation, Benefits and Global Mobility leadership teams.• Coached and trained leaders and front line employees in Lean methodology, including talent coaching and problem solving methodology to influence organizational culture shift in approach to work to achieve efficiencies and cost savings. • Counseled leaders on how to create alignment between department objectives and organizational strategic goals within teams.• Developed and lead problem solving activities to optimize daily processes, organizational structure and talent and close identified performance gaps and eliminate waste.• Designed and facilitated various workshops on Problem Solving, Change Management, Understanding the System and Capacity Planning.

• Provided consultative support in the utilization of Liberty Management System tools and methodologies • Assessed employee learning needs and developed recommendations to address those needs, designed training materials and delivered training.• Coached managers and employees on problem solving activities including: defining problems, assessing current state root causes and designing and testing of solutions.

• Provided internal consultative support to leaders in the areas of organizational design, employee relations, talent identification and development, selection, retention and performance management.

Assistant Vice President, Human Resources, 2010 – January 2012 Progressive record of positions with increasing responsibility leading the strategic and operational HR business partnership for the SLF Service Center, a 1,100-employee, multi-site international IT and Operations organization. Effectively partnered with Executive Team to solve complex global business and talent issues, including operations in Canada, Ireland and India. Led a HR team of four in Lethbridge, Canada and a team of five in Waterford, Ireland. Consulted with all levels of management on organizational and role redesigns as well as compensation planning. Investigated escalated employee relations matters and collaborated with the HR Client Delivery Team during the annual Year End Performance Management and Merit Cycle. • Developed employee programs that fully supported the Service Center People and Culture initiatives• Created and updated role-specific competency models in partnership with managers.• Instituted the VP, AVP, Director and Associate Director talent review assessment process and created individual development plans for each participant, coaching each member on a monthly basis. • Designed and implemented a Service Center Associate Director Talent Review program.Director, Human Resources, 2009 - 2010Associate Director, Human Resources Sun Life Financial Distributors, 2008 - 2009

Actively collaborated with members of senior management to create more effective strategic business partnerships, including projects covering Organizational Redesign, Human Capital Review - Talent Watch, Succession Planning and Turnover Analysis, Incentive Plan Design and Colleague Annual Survey.

Earned fast-track promotions through a series of increasingly responsible positions based on strong performance in process optimization, productivity improvement and quality management, culminating as Marketing Director. • Wrote and designed new collateral pieces to attract and retain new financial consultants and tax advisors• Hand-selected to support Sales through participation in national and regional sales meetings

Director - US Employee Relations and Workforce Diversity, 2005 – 2006Manager - US Employee Relations, 2001 - 2005HR Consultant – US Employee Relations, 2000 - 2001HR Associate – US Employee Relations, 1999 - 2000 Human Resources Associate – Recruiter, 1998