William Harper Email & Phone Number

Summerside, PE, CA

Summerside, Prince Edward Island, Canada

Charlottetown, Prince Edward Island, Canada

Montague, Prince Edward Island, Canada

Canada

Charlottetown PE

Atlantic District

--Oversee the implementation of programs and practices in stores to build a culture that promotes associate engagement and service excellence in order to drive store profitability and customer loyalty. --Direct, coach and mentor store leaders/teams in support of service standards, operational excellence and scorecard metrics to deliver a positive customer.

New Minas, NS / Fredericton, NB

Primarily responsible for maximizing profitable revenue growth through customer loyalty and associate engagement, market growth and operational excellence. A strong leader who can develop and energize a high performance management team to achieve excellent business results.Directing the execution of plans (e.g., financial, operating, human resources.

Moncton, NB

Develop associate productivity behaviors by identifying coaching/training needs of staffProvide leadership/direction to associates reporting including, recruitment, assigning work, scheduling and monitoring workflow, conducting performance assessments, responding to associate relations issues, participating in succession planning.Leverage Value Added Sales.

Charlottetown, PEI

• Creates and develops a selling obsessed culture where each member of my team instinctively engages each customer with the intent to sell.
• Drives business by demonstrating visible leadership.
• Follows up consistently on the daily sales plan including recognition for achievement, and action plans to address performance gaps.
• Provides leadership to sales teams and leads, including recruitment, coaching for success /training, performance assessments & scheduling work.
• Accountable for inventory shrink results, and responsible to ensure in-stock items

Corner Brook, NL

• Provided support for the orientation and training of all new hires
• Used empowerment to solve customer issues in a prompt and friendly manner.
• Involved with consistent training on product knowledge.
• Greeted, assisted and accommodated customers in all aspects of customer service
• Driven sales results by demonstrating visible leadership
• Supporting the process of maintaining adequate in stock inventory by informing peers of current or upcoming inventory issues.

Charlottetown, PEI

• Keeping up to date on product knowledge to ensure that fellow associates and customers have the most current information.
• Promoting add-on accessory sales and other products/services to fully address customers’ needs.
• Responsible for sales development throughout the store on a regular basis
• Coordinated the allocation of displays of sale & new merchandise for the weekly flyer in order to properly provide the needed visual details to market the product.
• Prepared the proper signage & advertising strategies for sale and clearance merchandise.
• Provided support for the orientation and training of all new hires

Charlottetown, PEI

• Inputting data for designated records and files usually using computerized systems
• Tabulating and compiling data in a standard format, performing simple calculations, and completing job-related forms
• Communicating with other departments and outside sources in response to queries, distribution of information, etc.
• Calling customer for additional account information when required
• Performed other general office duties will include filing, answering telephones, responding to routine inquiries and operating various office equipment.

Diploma Of Business Administration

Education record

Completed Grade 12 education