William Henderson Email & Phone Number

Mebane, Nc, Us

Waterloo, On, Ca

Dallas, Texas, Us

Fort Worth, Tx, Us

Fort Worth, Tx, Us

Manage IT technical teams consisting of application support staff, business analysts, software engineers, and database design and engineering staff. Collaborate with the CIO, other IT directors, and agency management (including C-Suite personnel) to ensure cohesive IT and agency-wide management and strategic planning. Responsible for departmental budgeting and planning. Assist in the planning and execution of long term strategies for supporting agency goals and technology needs. Assist in the development and implementation of IT policies and procedures. Ensure adherence to agency, state, and federal rules and regulations.

Fort Worth, Tx, Us

Ensure high reliability and availability of both centralized and distributed multi user computer systems. Provide technical and systems expertise in support of the planning, implementation and utilization of the agency-wide multi-user computing resources. Responsible for optimum system utilization and for maintaining the operating systems at the approved version level. Develop and maintain operating records on system performance and production. This includes system upgrades, system documentation, and daily administration and problem resolution relating to hardware, software, and communication issues. Participate in the design, planning, and execution of infrastructure to support new applications and technologies.Supervise System Engineering staff of 4.

Fort Worth, Tx, Us

Primarily responsible for maintenance and availability of AIX Unix-based clinical system and all Linux systems. Conversion and consolidation of independent Unix authentication and authorization systems into centralized NIS-based environment. Develop and maintain operations related Windows Scripting Host, PowerShell, and command-line scripting. Implement and maintain Unix-based anti-spam engine. Deploy and maintain third-party applications for ERP and HRMS. Windows server deployment and maintenance. Install, configure, and maintain Windows infrastructure including Active Directory, DNS, DHCP, IIS, Configuration Management (SCCM), Email (MS Exchange), Collaboration (Office Communicator), and others. Work with IT management to design, cost, and execute infrastructure needs.

Design, Test, and Implement software solutions for secure financial transactions between banks, credit-card agencies, and other financial institutions using Windows PC, Unix (AIX and Solaris), Linux (Red Hat), HP NonStop (Tandem), and Mainframe hardware. Verification and Certification testing of COTS software for use in secured financial data transmissions. QA testing of DMBGroup’s DataExpress product including the reconfiguration of modems, routers, firewalls, and other communication equipment to facilitate the simulation of customer sites.

Falls Church, Va, Us

Provided hardware and software support and troubleshooting for PC, UNIX, and LINUX systems in a networked environment. Developed and implimented migration plan for site incorporation into the Northrop Grumman Global Netowrk (NGGN). Provided remote system administration and security support for Northrop Grumman’s NASA AMES Reasearch facility in California. On-call support for Northrop Grumman provided Air-Traffic Control system hardware and software in Southern California via remote connection on secure FAA network(s). Continued limited support for deployment of CTAS systems (see below) including on-site support in FAA Air-Traffic Control facilities. Continued support for CTAS research laboratory by providing system, software and scripting/automation support.

Falls Church, Va, Us

Provided hardware and software support and configuration for 8 sites nationwide. Troubleshot site specific and system-wide problems. Adapted, installed, supported, and maintained 10 plus live and delayed Data Feed systems on a daily basis. Adapted and executed architectural designs for 6 sites. Installed and configured interface software for FAA traffic management software tools. Developed and maintained procedures for the site's research laboratory connected to the Free Flight Research Data Network (FFRD Net). Hardware point of contact for software installation and change requests for the site's research laboratory. PC and Unix System administrator.

Falls Church, Va, Us

Provided Daily Use Support for the CTAS tools deployment at NASA’s Dallas/Fort Worth, North Texas (NTX) field research centers. Started, configured, monitored, and performed troubleshooting of the CTAS operational systems at the D/FW Airport and the ZFW Air Route Traffic Control Center (ARTCC). Installed and maintained configuration management of new NASA software releases and FAA airspace Chart Change Updates (CCUs). Identified and documented multiple software, airspace adaptation, system, or process anomalies associated with ZFW/DFW CTAS tool deployment. Supported CTAS research activities and in-house tool development. Actively facilitated positive interface among FAA, NASA, and Northrop Grumman personnel.US Government (DOT/FAA) Public Trust security clearance

Designed and implemented migration of all computer systems from an HP/UX coax network to Windows NT based Ethernet, including data conversion from out-dated media and software formats. Designed and implemented site-wide Paradox database system to facilitate tracking of design, equipment, and room finish schedules for $200 million plus architectural projects. Provided hardware/software support and database management for multi-user Paradox database systems. Maintained computer systems and managed 25 node network. Developed, implemented, and maintained 5 software programs, 2 corporate web sites, and 3 databases. Determined need and requirements for hardware and software purchases. Provided all hardware and software support for the site.

Designed, coded, and deployed multi-user databases using Paradox. Provided hardware support for 30 systems. Provided troubleshooting support for 30 systems.

Bachelor'S Degree, Computer Science

Computer Science