William Hervin Email & Phone Number

Providence, Ri, Us

Assist management in developing long term and sustainable workflows and business processes. Provide Management with analyses of strengths and weaknesses to assist in process improvementAct as mentor to other department analysts to help them develop in their role.Recommend process improvements within Master Data Management, Global Data Sync and other platforms to improve data quality for the organization.Lead cross functional projects including large customer onboardings and major system conversions; serve as the SME on all necessary calls and project meetings.Responsible for making independent decisions using individual discretion and judgement that result in long term issue resolution.Conduct analysis, generate reports, detailing daily activities to support the customer and business inquires.Generate and create system reports as required. Recommend enhancements and design improvements for reporting and system tools. Prepare, monitor, and interpret data analytics and recommend business opportunity action.Identify opportunities within Master Data Management systems to streamline item and vendor set up, maintenance, costing, workflows, remediate attribute gaps.Lead end to end user testing for updates to all related business systems and processes.Prepare and distribute key department metrics as identified by leadershipManage special projects assignedActs as an onsite dedicated service expert on a wide range of data issues. Researches and resolves issues including:Cost, freight, marginSupplier set upProduct attributes, image contentCreate and maintain a weekly dashboard for department work performedAssist with department training, SOP updates and daily questions as needed

Providence, Ri, Us

UNFI acquired Supervalu October 2018. Evaluates business requirements for enterprise application integration, service activation, and delivers new or modified software systems enhancements and/or integration solutions. Participates in systems requirements, definition, testing, training, implementation and support.Solicits client requirements through interviews, workshops, and/or existing system documentation or procedures. Uses industry standard analysis techniques to uncover client requirements. Uses prototyping to solidify client requirements. Conducts and analyzes preliminary business and information technology processes and prepare groundwork. Identifies customer requirements, develop test schedules, review testing plans, and track and document development/results. Creates, modifies and maintains and schedules procedures and reports using various report writing tools.

Eden Prairie, Mn, Us

Responsible for executing specialized support tasks for the seasonal merchandising department. Keeping the information related to assortment and shelf accurate in the appropriate systems. Communicating pricing guidelines and recommendations to the appropriate banners and regions; responsible for accurate input of pricing information. Provide needed support to the Department Manager and Department Director related to promotions, plan-o-grams and sales reports. Assisting in gathering appropriate information, record keeping and filing related to vendor contracts, item selections, and planning. Provide consistent feedback to banner and regional staffs. Acts as a point of contact for banner requests or questions and keeping broker/vendor relations. Review information/data and make decisions within well defined guidelines, parameters, and instruction. Examines and prioritizes documents to determine work to be completed and the best course of action.

Cincinnati, Ohio, Us

Audit and analyze spreadsheets, running and interpreting macros, ensuring that columns are filled in correctly to make for steady set-up time for items, acting as the middleman for communication between set up teams and Business Support Specialists. Routing new item submissions, predominantly for general merchandise and seasonal programs, and aiding to standardize the setup process for the fresh department. Currently participating in a test pilot, which implements an Oracle application to streamline the item setup process. Look up codes, prices, divisions, vendors in three different formatted data systems, which are cross referenced with the buying system. Identified and reported on aged submissions as to why the submissions had missed the terms of the service agreement for that particular type of submission.

placing and receiving phone calls of prospective, current, and past employees and clients; used Tempworks and Mystro databases to manage employee and client files; conducted interviews of prospective employees; customer service. Worked directly with supervisors with managing employee timecards, attendance, performance, injuries, and many other misc HR issues. Microsoft office experience with word, PowerPoint, excel, and outlook. Creating/managing spreadsheets of candidates and employees. Worked specifically recruiting for medical assembly, and warehouse positions as well as worked indirectly recruiting for fabrication, CNC, janitorial, and line assembly work. Worked directly with a medical assembly client (150+ EE’s) and a warehouse client (10+ EE’s) accounts. Conducted orientations for starting employees.

database training, answer phones and perform phone screenings, training in conducting interviews, completing highering paperwork (W4, i9, EEO forms, etc...)

Bachelors, Business Management

Education record