William Herwig Email & Phone Number

United States

Coral Springs, Florida, United States

• Strategic Program Guidance: Collaborate closely with the Director of Operations and department managers to provide strategic guidance for program execution. • Customer Partnership: Foster strong customer partnerships through regular communication, addressing requirements, and enhancing satisfaction.• Program Oversight: Lead procurement efforts for the program, managing supplier relationships, negotiating contracts, and ensuring timely and cost-effective acquisition of necessary materials.• Efficient Inventory Management: Established an efficient inventory department, enhancing material management and inventory control processes.• Process Enhancement: Innovated new processes to track component flow through the shop, leading to improved transparency, efficiency, and project accountability. • Custom Reporting Solutions: Personally coded and developed a comprehensive daily status report that provides real-time updates on interior components in work to both our internal team and customers. • Facility Relocation: Successfully managed the transition to a larger facility, ensuring operational scalability and growth potential.• High-Level Stakeholder Meetings: Conduct daily high-level meetings with multiple customer sites, providing program updates and addressing concerns.• Technical Oversight: Oversee the technical aspects of interior component modifications, collaborating closely with engineering teams to address and resolve engineering challenges that arise during program execution.

Deerfield Beach, Florida, United States

• Complex Labor Model Development: Created intricate labor models for accurate resource projections in cabin interior programs, utilizing data analysis and predictive modeling to optimize efficiency.• SQL Report Development: Established SQL-based reporting systems providing critical insights for procurement, labor, and workflow optimizations, enabling data-driven decisions• Stakeholder Engagement: Collaborated closely with customers to comprehend their unique program requirements and scope. This active communication ensured that program outcomes aligned with customer expectations.• Program Execution Planning: Developed comprehensive program execution plans that outlined program objectives, milestones, and resource allocation strategies. I presented these plans to high-level leadership, promoting transparency, alignment, and buy-in from key decision-makers.• Risk Identification and Mitigation: Proactively identified potential bottlenecks, challenges, and risks in the program implementation. By evaluating mitigation strategies, I preemptively addressed obstacles, ensuring a smooth program flow and adherence to program timelines.• Facility Expansion: Recognizing the need for additional capacity, I played a pivotal role in identifying and opening an additional facility to accommodate increased workload demands. This expansion enabled the organization to efficiently manage concurrent programs and meet growing customer demands.

• Production Workflow Planning: Managed production floor workload distribution, optimizing productivity and resource allocation.• Work Order Generation: Translated complex customer purchase orders into detailed work orders, providing clear instructions to the production team. • Engineering Collaboration: Fostered a strong relationship with the engineering team, regularly interfacing with engineering drawings to ensure accurate execution of production plans. This synergy between departments significantly contributed to maintaining product quality and adherence to specifications.• Material and Labor Planning: Strategically planned material procurement, labor allocation, and production capacity needs using historical data and personal experience. This proactive approach reduced downtime due to material shortages, identified potential bottlenecks, and facilitated a smoother production process with timely raw materials acquisition.• Team Coordination: Organized and led daily meetings with the production team, fostering clear communication and alignment on production goals.

Deerfield Beach, Florida, United States

• Operated Advanced Machinery: Managed Pathfinder and LT Machines’ HVA 3, efficiently handling aircraft carpet cutting and interior component lamination tasks for manufacturing and repair orders.• Process Enhancement: Developed an innovative lamination process, reducing FOD-related lamination failures by 15%.• Traceability Management: Ensured precision by tracking stock and orders in Quantum Control.• Efficiency Improvement: Streamlined preliminary inspections, reducing labor hours required by 30%.• Repair and Lamination: Expertly repaired and laminated aircraft interior components.• Innovative Storage Solution: Created efficient hardware and piece part storage solutions, saving assembly time and preventing parts losses.• Quality Assurance: Conducted thorough preliminary component inspections, documenting issues in accordance with FAA standards.• Global Shipping: Coordinated domestic and international shipments, handling all required paperwork.• Versatile Expertise: Cross-trained in both the manufacturing and interior MRO departments, as well as quality inspection and shipping/receiving.

Lakewood, Colorado, United States

• Efficient Shop Management: Designed and managed a shared Excel spreadsheet for tracking shop consumables inventory, coordinated tasks for fellow technicians, and ensured adherence to local and federal safety standards.• Precise Diagnostics and Repairs: Executed accurate inspections and in-depth diagnostics that led to successful repairs on the first attempt. This approach reduced vehicle downtime and elevated customer satisfaction.• Enhanced Shop Organization: Led weekly shop-wide cleanings, complementing daily practices to maintain an organized and professional work environment.• Skill Development Leadership: Developed training procedures to equip team members with advanced diagnostic skills and techniques for handling complex repairs.• High-Level Repairs: Proficiently performed intricate repairs, including engine and transmission overhauls, with exceptional speed and attention to detail.

Ames, Iowa, United States

• Founded and Managed Performance Automotive Repair Business: Established and oversaw an automotive repair shop that specialized in VW, Audi, and Porsche vehicles.• Customer-Centric Approach: Leveraged exceptional interpersonal skills to cultivate strong customer relationships, fostering a loyal clientele. This dedication to customer satisfaction propelled lead generation and referrals, contributing to the shop's success.• Hands-On Repair Expertise: Executed intricate repairs by meticulously adhering to repair manual procedures, ensuring precise replacement of parts. Paid meticulous attention to crucial details such as torque and fluid specifications.• End-to-End Customer Management: Personally managed customer interactions, from initial inquiries to service completion, ensuring a seamless and positive experience for every client.• Entrepreneurial Vision: Founded and nurtured the business, overseeing its growth from inception to a thriving establishment, and creating a reputable presence in the performance automotive repair industry.

Aerospace, Aeronautical And Astronautical Engineering

Associate Of Arts - Aa, Mechanical Engineering