William Higginbotham, Cissp, Itil Email & Phone Number

Austin, Texas, United States

AT&T Managed Security Services Provider (MSSP) for State of Texas. Leader of 100 person team delivering SOC, SIEM, EDR, NDR, Firewall, WAF, VM, GRC audit & assessments, Penetration testing, Incident response, and Digital forensics services to state agencies, organizations, counties, municipalities, and independent school districts.

Austin, Texas Area

Consulted on Enterprise IT Operations, and Government Access.

Scott Afb, Illinois

● Recruited by CIO to bridge gaps in regional enterprise network operations and technologies. Primary advisor on organization's strategic plan. Created strategic goals aligned to vision● Planned/executed $32 million enterprise operations (OPEX) budget. Ensured global core services.● Conducted risk mitigation through NIST 800-53/ISO 27002 on 10 enterprise core services.● Led agile development/SaaS of virtual Enterprise Service Desk (vESD). Auto-resolved 60% tickets● Managed change/configuration and Tier 3/incident and problem management teams. Provided guidance for proper configuration and resolution of enterprise issues elevated from Tier 2.● Oversaw $76 million project to migrate 700,000 enterprise email users to Microsoft Office 365 cloud mail service...largest enterprise Office 365 cloud deployment in the world.● Air Force Lead for Blackberry Unified Endpoint Management; 59,000 mobile devices and electronic flight bags deployed. Realized $15 million/year in jet fuel savings.● Fielded world’s largest Microsoft Systems Center Configuration Manager patching solution. Secured 750,000 clients against malware & advanced threats. Deployed as PaaS to 2 enclaves● Oversaw Air Force Network Architectures division. Completed architectures for 6 of the 7 Air Force cyber weapons systems, and the Air Force Cyberspace Superiority Architecture.● Led revival of workforce development program; Increased training throughput 80% with no budget increase. Improved teamwork and expanded digital skills 20% across 6 divisions.● Directed human resources functions and talent management program. Led professional development, morale, and team building efforts; re-aligned specialties to fit cloud and digital tech.● Conducted research on current and leading-edge technologies to determine future capabilities

Joint Region Marianas, Guam

● Senior Director for 148 person communications and cyber service provider. Direct report and primary advisor/consultant to CIO.● Led 12 functional work centers: plans and programs; quality assurance; information assurance and cyber security; client systems; training and deployment management; spectrum management; network control center; network management and long-haul communications; telephone systemsoperations; cable and antenna systems; radio frequency transmission systems; and help desk/communications focal point.● Directed Cyber Readiness Inspection preparation. Ensured network vulnerability management of 5,000+ systems adhered to industry standards and best practices.● Strategically focused advocate. Penned business continuity plan. Won $160 million capital expenditure (CAPEX) investment from Department of Defense CIO for assured network resiliency.● Led increase of communications and cyber capabilities for 4,000 additional surge personnel to Base populace. Connected 70 new facilities, and 35 orgs to Air Force Network in just 1 month

Osan Air Force Base, South Korea

● Senior Director for 280 person communications and cyber service provider to United States Forces in South Korea. Direct report and primary advisor/consultant to CIO.● Led 13 functional work centers: plans and programs; quality assurance; information assurance and cyber security; client systems; training and deployment management; spectrum management; network control center; network management/long-haul communications; telephone systems operations; cable and antenna systems; radio frequency transmission systems; help desk/communications focal point; and logistics/supply.● Drove 30 Base/City IT projects with $32 million (CAPEX) value. Enhanced $164 million infrastructure and Republic of Korea command, control, comm, and computer capabilities.● Organized contingency communications package and 25 personnel. Relocated Osan Air Base operations during emergent critical runway repairs. Executed/proved business continuity plan● Led Command Cyber Readiness Teams. Coordinated 8,000 tasks and removed 1+ million vulnerabilities from the network. Achieved “Excellent” inspection ratings on 2 enclaves.

Mountain Home Air Force Base, Idaho

● Senior Director for 400-person command, control, communications and computer operations organization responsible for control and reporting of aircraft operations in contested areas. (Afghanistan and Iraq) ● Direct Report to regional COO. Managed 20 operations, medical, cyber, and maintenance career fields. ● Leader for operations, maintenance and sustainment of $84 million weapons system. Managed personnel, training, budget, and resource allocation programs. ● Managed 10 Divisions, and 23 work centers; Directed priorities on $98 million/779 resources. Led completion of 10,000 equipment maintenance actions, and 13,000 maintenance hours. ● COO for $48 million forward deployed radar and communications complex; connected 2 sectors with missile defense capabilities covering 415,000 square miles ● Organized, trained, and equipped 160 person teams to deploy at 2 overseas locations; Setup remote satellite radio and computer communications to carry out air control operations in Afghanistan● Director for culture, morale, welfare, and workforce development of the organization.

Classified Location

Mission Director for flight test operations with $3 Billion dollars of mission systems.● Led 50 military, civilian, and contractor personnel. ● Operational test and evaluation project officer for prototype and unique systems. Sustained $3 billion in electronic combat infrastructure across a 12,000 square mile test range. ● Delivered major weapons system initial operational capability six months early for U.S. President’s #1 overseas contingency operation; Validated key tactics; proved capability before first combat use!● Focused visionary balancing people and mission; Developed cohesive team of analysts, engineers, and project managers. Increased planning efficiency 20% and range throughput 200%

Classified Location

● Leader of communications and information systems plans & resources. Oversaw, planning, programming, and execution of $6 million budget for unique electronic, computer & comm assets. ● Coordinated $41 million infrastructure for Secretary of Defense & POTUS directed test programs.● Managed 1,840 comm system requirements, 78 IT projects, and 356 FCC frequency assignments● Led 45-person infrastructure installation team for $30 million facility; completed on time/on budget.● Founded 4-person engineering cell to close gaps in strategic planning and capability growth; saved $400,000 in expenses, 20% manpower waste, and enabled rapid technology onboarding● Led communications blueprint development. Gathered $21 million in requirements. Solidified 5 year budget plan for future capabilities

Classified Location

● Led 100 person O&M Division. Managed $4 million budget. Oversaw $20 million in IT projects● Planned $7 million site overhaul. Upgraded infrastructure to 100+ facilities. Resolved 5-year security issue

Classified Location

● Consolidated range communication. Collapsed 6 networks into 1. Reduced annual support costs $60K/year● Managed 80+ comm assets. Supported US and Allied combat exercises. Completed 14 tests of prototype systems

Classified Location

Macdill Afb, Florida

Engineering and Installation Project Manager

Lajes Field, Azores

Yakota Air Base, Japan

Master Of Science, Cyber Security, 4.0

Bs/Bm, Business Management, Summa Cum Laude

Associate Of Science - As, Electronic Systems Technology