William Hoban Email and Phone Number

Developed new prospects and maintained contacts with established customers for the purpose of selling company products; primarily interacted with prospects and customers by telephone or other electronic means of communication, with occasional in person visits to customer's place of business. • Handle customer complaints promptly, effectively and report potential claims• Keep management informed of local competition and market conditions• Carry out sales and merchandise programs as directed and recommend new items for stock• Maintain up-to-date customer record/file and reports of business transactions• Participate in training sessions, trade shows, and sales meetings as requested• Demonstrate products after sale when necessary

Assist Sales Representatives, Customer Service Representatives and other employees by providing customer quotations that result in profitable sales revenue to the company. Support the overall branch sales strategy through efficient and timely responses to internal and external customers.•Prepare cost estimates of materials requested by Sales, Customer Service Representatives, Stock Maintenance, and others.•Compile/organize bills of material, utilizing knowledge of products to be manufactured and available service solutions; compare competing manufacturers' bills of material to determine the best solution for a customer.•Itemize fixtures or equipment to be manufactured by the company or purchased from outside sources.•Contact manufacturers directly or through local representatives to obtain best cost information.•Compute cost and price estimates for materials using a variety of criteria, such as inventory availability, competitive position, price validity, and other logistical considerations (freight, handling, staging, etc); compute cost estimates for price escalation or abnormal freight charges.•Maintain accurate paperwork and job files to facilitate smooth transition to other departments.•Correlate all cost information within time frame of bid date and time needed by contractors and sales employees.•Maintain department files.

Developed new prospects and maintained contacts with established customers for the purpose of selling company products; primarily interacted with prospects and customers by telephone or other electronic means of communication, with occasional in person visits to customer's place of business. • Handle customer complaints promptly, effectively and report potential claims• Keep management informed of local competition and market conditions• Carry out sales and merchandise programs as directed and recommend new items for stock• Maintain up-to-date customer record/file and reports of business transactions• Participate in training sessions, trade shows, and sales meetings as requested• Demonstrate products after sale when necessary

Purchasing goods at optimal prices and delivery cycle while maintaining lowest possible inventory levels• Expedite all purchase orders placed with suppliers based on established policy• Key all supplier return purchase orders• Ensure all shipping instructions and return requirements are properly communicated