William Hoppe

William Hoppe Email and Phone Number

EVP @ Teleperformance | Innovate, Optimize, and Simplify your Health support operations @ Teleperformance
6/8 Rue Firmin Gillot, 75737 Paris Cedex 15 Paris, Paris 75737 France
William Hoppe's Location
Horace, North Dakota, United States, United States
William Hoppe's Contact Details

William Hoppe personal email

William Hoppe phone numbers

About William Hoppe

Executive Vice President at Teleperformance | CX and Digital Transformation ExpertDriving Business Transformation for Health OrganizationsWith over 15 years of experience in the business services industry, I am a seasoned executive who leads the global customer experience (CX) and digital transformation strategies for health organizations at Teleperformance, a leading group in digital integrated business services.My mission is to help health clients, including payers, providers, DME/HealthTech, and hospitals, optimize their business processes, enhance their customer interactions, and leverage cutting-edge technology solutions, such as RPA, AI, NLP, analytics, and big data. I also offer compelling "smart" shoring options, including multi-geo work from home solutions, that deliver on our "Simpler, Faster, Safer" approach. I have a proven track record of delivering efficient, creative, and elegant solutions that generate value, growth, and innovation for our clients and partners.

William Hoppe's Current Company Details
Teleperformance

Teleperformance

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EVP @ Teleperformance | Innovate, Optimize, and Simplify your Health support operations
6/8 Rue Firmin Gillot, 75737 Paris Cedex 15 Paris, Paris 75737 France
Website:
teleperformance.com
Employees:
10
William Hoppe Work Experience Details
  • Teleperformance
    Executive Vice President
    Teleperformance Nov 2015 - Present
    Paris, Île-De-France, Fr
    Teleperformance, a leading global group in digital integrated business services, is astrategic partner to the world’s largest companies in many industries. It offers a One Officesupport services model combining three wide, high-value solution families: customer experience management, backoffice services and business process knowledge services. These end-to-end digital solutions guarantee successful customer interaction and optimized business processes, anchored in a unique comprehensive high tech, high touch approach that delivers on our “Simpler, Faster, Safer” approach.
    View
  • Intelenet Global Services
    Vice President Operations And Business Development
    Intelenet Global Services 2007 - Oct 2015
    Responsible for Operational Performance, Client Relations, and Business Development for operations in the Americas spanning 2000+ FTE across mulitple sites in the US and LATAM as well as At Home Agent programs.
  • Rosenbluth/Upstream Llc
    General Manager
    Rosenbluth/Upstream Llc 2001 - 2007
    Manage performance, deliverables and client relationships while providing strategic direction for Upstream’s contact center operations across the Americas for approximately 1500 FTE.
  • Communication Service For The Deaf
    Center Manager
    Communication Service For The Deaf Mar 1998 - Mar 2001
  • Us Bank
    Operations Manager
    Us Bank 1995 - 1998
    Minneapolis, Mn, Us
    View

William Hoppe Skills

Crm Outsourcing Workforce Management Vendor Management Call Centers Offshoring Process Improvement Service Delivery Change Management Leadership Transition Management Strategy Performance Management Bpo Business Analysis Team Building Business Strategy Project Management Analytics Employee Engagement Business Development Customer Relationship Management Program Management Strategic Planning Call Center Customer Experience Operations Management Management Customer Satisfaction Contact Centers Contact Center Operations Social Media Robotic Process Automation Digital Transformation Consulting Logistics Sales Management

William Hoppe Education Details

  • Minnesota State University Moorhead
    Minnesota State University Moorhead
    Energy Management

Frequently Asked Questions about William Hoppe

What company does William Hoppe work for?

William Hoppe works for Teleperformance

What is William Hoppe's role at the current company?

William Hoppe's current role is EVP @ Teleperformance | Innovate, Optimize, and Simplify your Health support operations.

What is William Hoppe's email address?

William Hoppe's email address is wi****@****bal.com

What is William Hoppe's direct phone number?

William Hoppe's direct phone number is +151621*****

What schools did William Hoppe attend?

William Hoppe attended Minnesota State University Moorhead.

What skills is William Hoppe known for?

William Hoppe has skills like Crm, Outsourcing, Workforce Management, Vendor Management, Call Centers, Offshoring, Process Improvement, Service Delivery, Change Management, Leadership, Transition Management, Strategy.

Who are William Hoppe's colleagues?

William Hoppe's colleagues are Pushkarini Potunuru, Nandini Borah, Reemi Raza, No Copy Right Videos, Shuvam Pandey, Paolo Marcantonio, Pooja Bains.

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