William Horton Email & Phone Number

United Kingdom

Ashford, Gb

Milton Keynes, England, United Kingdom

As a retail assistant store manager, my main responsibility was to support the store manager in ensuring the smooth and efficient operation of the store. This included managing the day-to-day activities of the store, overseeing the work of other team members, and providing excellent customer service. I was also responsible for ensuring that the store meets its sales targets, interviewing new members of staff, and compiling performance reports for my district manager.In my role, I worked… Show more As a retail assistant store manager, my main responsibility was to support the store manager in ensuring the smooth and efficient operation of the store. This included managing the day-to-day activities of the store, overseeing the work of other team members, and providing excellent customer service. I was also responsible for ensuring that the store meets its sales targets, interviewing new members of staff, and compiling performance reports for my district manager.In my role, I worked closely with other members of the management team to develop and implement strategies that will help the store meet its goals. I showcased experience in coaching and developing team members, ensuring that they have the skills and knowledge they need to provide outstanding customer service to achieve the stores targets as well as their own professional goals.I became familiar with a range of retail management systems and became experienced in using these systems to manage inventory, track sales, and analyse data to identify trends and opportunities for growth specific to my store. Additionally, I highlighted my ability to work effectively under pressure, prioritise tasks, and manage multiple tasks simultaneously.Overall, my tenure at Abercrombie displayed that I was a highly motivated and experienced retail assistant store manager with a track record of delivering results. I was committed to providing excellent customer service, developing and coaching team members, and working collaboratively with other members of the management team to drive the success of the store. Show less

After successfully securing my position as a Graduate Manager in training, I endured an intensive and extensive three month training programme in which I was taught the ins and outs of being an assistant store manager for Abercrombie & Fitch.The main competencies I learnt included:Leadership skills: Effective retail managers need to be able to lead and motivate their teams. I developed skills including delegation, communication, coaching, and decision-making.Sales and… Show more After successfully securing my position as a Graduate Manager in training, I endured an intensive and extensive three month training programme in which I was taught the ins and outs of being an assistant store manager for Abercrombie & Fitch.The main competencies I learnt included:Leadership skills: Effective retail managers need to be able to lead and motivate their teams. I developed skills including delegation, communication, coaching, and decision-making.Sales and customer service: Retail managers need to be able to drive sales and provide excellent customer service. I learnt how to analyse sales data, create effective merchandising strategies, and develop and enhance customer service standards.Operations management: Retail managers need to be able to manage the day-to-day operations of a store, including inventory management, staffing, and cash handling. I was taught how to effectively manage store operations to ensure efficiency and profitability.Financial management: Retail managers need to understand the financial concepts of budgeting and forecasting. This training scheme allowed me to develop these skills and learn how to use financial data to make strategic decisions to boost overall performance.Compliance and legal requirements: Retail managers need to be aware of compliance and legal requirements related to areas such as employment law, health and safety, and data protection. A training scheme can teach individuals about these requirements and how to ensure that their store is compliant.Overall, my three month graduate training programme allowed me to become the motivational and determined manager I am today. Show less

Ba And Bsc, Business Management With Geography

Education record