William Howlett Email & Phone Number

Atlanta, Ga, Us

-Conduct internal conflicts research and comprehensive corporate research on all potential new clients and cases using various electronic databases- Document processes and maintain records of conflicts related information from the conflicts reporting analysis, follow-up responses received and other relevant data from conversations with firm attorneys- Review and resolve any legal or business conflicts including resolving any actual or potential conflicts identified- Work collaboratively with firm attorneys and the Conflicts Team aiding in conflicts resolution; provide excellent customer service to legal assistants and firm attorneys- Submit new matters for the opening new clients and affiliated matters in firm software system- Enter and update all matter-related information and firm contacts- Enter client maintenance and matter maintenance requests, as needed- Run conflicts on potential lateral matters and business development for the firm

Philadelphia, Pennsylvania, Us

• Reviews and/or provides guidance in the preparation of contracts, agreements, amendments andchange orders.• Assists in pre-bid meetings.• Assists in negotiating and executing contracts.• Verification that all contractual clauses are included in documents (as are appropriate).• Manage vendor/supplier performance in relation to contractual agreements.• Ensuring compliance to terms and conditions of contracts.• Manage contract closeout procedures.• Track payments to vendors as per contract.• Assist in debriefings, resolving disputes, claims• Research and develop vendors and suppliers with priority given to suppliers and vendors.• Provide ongoing assistance to staff in the administration of contractual agreements.• Assist with the development and execution of service contracts and manage the renewals ofthose agreements.• Maintains contract files and records; prepares status reports; and, reconciles differences withFinance and the Project Manager.

Louisville, Co, Us

• Negotiate automated contract pricing for key account base via Contract Management Software, Salesforce, and Microsoft Office.• Track price exceptions at the contract level for customer orders • Manage client metrics in My Exchange system - Provide Pricing Support (EDI)• Provide scalable solution and ongoing communication with suppliers• Identify and update contract prices and aligns with client item master• Generates contract match analysis reports, key performance measurements and metrics• Manage multiple accounts; develop positive working relationships with all customers • Drive client retention, renewals, upsells and client satisfaction • Create and Manage Team KPI • Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed • Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign • Coaching and Development

Bellevue, Wa, Us

• National Top Performer - InList Winner - Recognized for exceptional Customer Service/ Sales• Met or exceeded up-selling, and sign-up targets on consistent basis by leveraging excellent communication and interpersonal strengths. • Develops and expands a portfolio of corporate clients by networking and marketing • Schedule cadence calls with clients, as well as handle inbound and outbound client calls• Assesses client IT needs and makes recommendations, including IT equipment and service packages • Prepares sales visits and presentations to pitch product, service, and combination packages to clients • Demonstrates IT equipment to highlight product benefits • Negotiates sales, package discounts, and long-term contracts with clients • Provides technical advice after sales, along with troubleshooting • Answers questions, describes benefits, and discusses pros and cons of various competing products or services • Gains familiarity with the IT industry, and stays updated on trends and innovative products • Creates marketing literature and web-based features to promote products and time-sensitive sales • Manage Escalations and Troubleshooting• Coaching and Development Peers

• Coordinate internal resources and third parties/vendors for the flawless execution of projects • Manage team and handle escalations • Ensure that all projects are delivered on-time, within scope and within budget • Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility • Develop a detailed project plan to monitor and track progress • Manage changes to the project scope, project schedule and project costs using appropriate verification techniques • Measure project performance using appropriate tools and techniques • Manage the relationship with the client and all stakeholders • Perform risk management to minimize project risks • Create and maintain comprehensive project documentation • Track project performance, specifically to analyze the successful completion of short- and long-term goals • Meet budgetary objectives and adjust project constraints based on financial analysis • Use and continually develop leadership skills • Develop spreadsheets, diagrams, and process maps to document needs