Created 326 courses in Docebo LMS.Directed the Docebo Learning Management System for the development of our people.Managed budgeting decisions for vendors of curricula and software.Administrated LinkedIn Learning for entire company, seeing 60%+ activation and engagement rates.Analyzed learning trends across learning stack using Google Sheets and Tableau.Designed storyboards and UX wireframes using Figma.Rating candidates for hire across several cross-functional positions.Collaborating across enablement, education, and talent teams in the delivery of learning experiences.Designing engaging, SCORM learning experiences using Articulate Rise & Storyline 360, Adobe Premiere Pro, TechSmith Snagit, PowerPoint, Google Slides, and any other media as needed.Produced weekly productivity tips delivered company-wide and at organization "All Hands" to promote improved use of our tech stack.

The HiTech Podcast exists to elevate the conversation around educational technology in Higher Education.Each episode focuses on a theory, philosophy, or movement in education and an EdTech tool that might help our listeners.The podcast is hosted on Anchor.fm; it is recorded on Zencastr.com; it is edited and produced on Audacityteam.org & TechSmith's Camtasia; the website is built and hosted on Notion.so; all of our planning and coordination takes place on Discord.com.

Working alongside non-profits and educational institutions to revitalize their systems practices. Providing training, development, project management, and design leadership to distributed teams.Integrated educational technologies in non-profits and educational institutions.Coordinated and developed the relaunch of non-profit websites.Implemented non-profit Microsoft 365 to drive strategic improvements during and post-pandemic instruction.Developed and delivered training programs for learning platforms in K12 districts.Researched and analyzed the market to launch a new product line in EdTech.Co-created the HiTech Podcast, launched April, 2021.Presented at the Pennsylvania College of Art & Design's 2020 Teaching and Learning Series on "Universal Design & Accessibility for Online Learning."Presented at the Pennsylvania College of Art & Design's 2021 Teaching and Learning Series on "Inviting Our Students Back with Engagement Practices."

Designed online and residential courses to meet curriculum and accreditation standards.Evaluated and elevated the learning objectives for online and residential courses.Assisted in the hiring of several team member and faculty.Served on the Diversity and Educational Equity Committee under the Academic Engagement Subcommittee.Built a program's mapped objective system into Learning Management System for reporting to local, state, and national accrediting bodies.Researched the impact of educational technologies on student engagement in the classroom alongside three separate research teams.Trained faculty and peers on educational technologies and learning theories in one-on-one, small group, and webinar style trainings.Represented the Harrisburg campus on the Canvas Advisory Group, Accessibility Users Group, Design, Media, and Technology subcommittee, and the Digital Pedagogy subcommittee.Accounted for my time using task tracking software allowing for rapid collaboration with local and remote team members on the delivery of online courses.Presented to peers and collaborating units on productivity tools in the Microsoft 365 suite like Forms and Power Automate (formerly Flow) to improve workflows and reduce paper consumption.Coordinated the annual event titled “Adobe Day” to raise awareness for the Adobe Creative Cloud.Supported faculty in the classroom by presenting technology solutions for learning experiences according to the learning objectives.Observed faculty in the classroom to identify methods and techniques that could improve the teaching and learning experience.Initiated a video series titled EdTech Tips to present an educational theory paired with a technological tool.Mentored students through Chancellor's Leadership Access Student Program by discussing their career goals and offering strategies to develop their method for securing a job.

Served other clients of Schoology through customized training for either new users or professional development for veteran users. Trainings ranged from navigation and basic course creation to advanced features in monitoring student mastery and learning objectives. On-site training took place over one or more days, while webinar trainings were hosted over GoToMeeting. Ranked as a Level 3 trainer with over 120 hours of completed trainings while maintaining high marks on all evaluations.

Products used include Microsoft Word, PowerPoint, Publisher, Excel; Adobe Premiere Pro, AfterEffects, Audition, Acrobat DC, Captivate 9, Dreamweaver; Office 365, Schoology, Camtasia, IOTASolution's MyClassEvaluation, Blue by eXplorance, TechSmith Relay, and more.Responsibilities include maintaining the learning management system Schoology, creating support documentation for faculty training, writing reports on recommended technology use, identifying tools and techniques that fit course learning objectives, reviewing software for utilization in teaching, implementing new SaaS teaching solutions, managing vendors from budgeting to procurement to implementation, developing systems to track department, program, and course objectives, troubleshooting tech breakdowns in the digital and physical classroom, and supporting faculty in their use of technology en masse.

Serving the distanced undergraduate and graduate students for Lancaster Bible College, Capital Seminary & Graduate School, and the Centers for Urban and Theological Studies by tutoring on written assignments. From brainstorming to proofreading, the Writing Center exists to serve students by providing them the opportunities to improve their writing and formatting skills and not just the letter grade on their papers. Appointments take place synchronously using Microsoft Word online through Office 365.

My daily responsibilities involved maintaining the standard functions of our Learning Management System in support of our instructional designers, faculty, and students. This maintenance required regular troubleshooting of access discrepancies, coordinating support with our LMS provider, and collaborating across academic and service departments at the institution. Implemented two major SaaS solutions: Schoology and IOTA Solution's MyClassEvaluation. Products used include Microsoft Office Suite, Adobe Creative Cloud, Office 365, Moodle hosted by Moodlerooms, Schoology, Camtasia, and more.

Served for two summers and a winter as full-time seasonal support staff. Primary responsibility required making the first contact with customers: introducing the product, confirming company credibility, and ensuring excellence with every call. Coordinated service technicians' schedules with customer scheduling needs. Utilized Microsoft Outlook, internal phone systems, and a proprietary industry CRM.

Assisted in the production of the Wawa Welcome America events hosted throughout Philadelphia for the Fourth of July celebrations. Served as a Key Production Assistant in 2013, which entailed coordinating and managing production assistants at event sites per the Site Coordinator's directions for event setup. Teams consisted of diverse employees across areas of expertise and background.