William Clark Email & Phone Number

Hamilton, Ontario, Canada

• Showcased administrative skills by processing policy endorsements and billing statements forclients and emailed out the appropriate documents in a timely manner, which helped tomaintain a dependable relationship between NFP and their clients• Transferred relevant client information from outdated files into a custom excel workbook toprovide client managers with a seamless and integrated document to send out to insurancecarriers for remarketing & policy renewals• Lead… Show more • Showcased administrative skills by processing policy endorsements and billing statements forclients and emailed out the appropriate documents in a timely manner, which helped tomaintain a dependable relationship between NFP and their clients• Transferred relevant client information from outdated files into a custom excel workbook toprovide client managers with a seamless and integrated document to send out to insurancecarriers for remarketing & policy renewals• Lead training sessions on the Applied CSR24 platform to teach new employees the properworkflows for creating certificates of insurance (COI), issuing policy renewal batches ofcertificates, create client profiles, and the creation of COI templates allowing NFP to provideclients with quicker response times for urgent COI requests Show less

Ancaster, Ontario, Canada

• Completed urgent requests for certificates of insurance in a 15 minute timeframe over 100 timesper day which allowed clients to conduct business by securing loads for transportation• Aided in transferring data for 350 clients from outdated platforms into the Applied Epic platformwhich minimized the work required for Client Managers to locate pertinent client informationand improved workflow efficiencies• Monitored the Transportation Support mailbox on outlook to print and… Show more • Completed urgent requests for certificates of insurance in a 15 minute timeframe over 100 timesper day which allowed clients to conduct business by securing loads for transportation• Aided in transferring data for 350 clients from outdated platforms into the Applied Epic platformwhich minimized the work required for Client Managers to locate pertinent client informationand improved workflow efficiencies• Monitored the Transportation Support mailbox on outlook to print and mail out policy relateddocuments in a timely manner to ensure uninterrupted business for the clients Show less

Hamilton, Ontario, Canada

• Compiled detailed meeting minutes for the executive board during weekly meetings to create an efficient and streamlined experience for all members in attendance• Summarized the weekly chapter meetings in a convenient and easily accessible manner to provide all active members and alumni with updates on current news which encouraged a higher attendance• Developed a system on Google Drive to give members access to study material for various courses, empowering them to succeed in their… Show more • Compiled detailed meeting minutes for the executive board during weekly meetings to create an efficient and streamlined experience for all members in attendance• Summarized the weekly chapter meetings in a convenient and easily accessible manner to provide all active members and alumni with updates on current news which encouraged a higher attendance• Developed a system on Google Drive to give members access to study material for various courses, empowering them to succeed in their education• Organized private study rooms in the university library during the examination periods, which supported members in their studies and aided them in achieving higher grades Show less

Hamilton, Ontario, Canada

• I utilized communication and planning skills to organize a social fundraiser alongside ten other members to create awareness and we successfully motivated people to donate a total of $1000 to the Relay for Life Foundation• I demonstrated my leadership skills by organizing events for the fraternity while working with a budget of $1000, which led to improved interpersonal relationships between the members of the organization

Whitchurch-Stouffville, Ontario, Canada

• Took preemptive action in a 50 pool per week schedule to ensure that the water chemistry was safe and guarantee that customers had use of their pool for the entire season• Displayed strong organizational skills by gathering detailed information about a pool’s health, which aided in providing superior customer service and creating transparency with management• Fostered a cooperative work environment by assisting coworkers with their work whenever possible, which helped to ensure all… Show more • Took preemptive action in a 50 pool per week schedule to ensure that the water chemistry was safe and guarantee that customers had use of their pool for the entire season• Displayed strong organizational skills by gathering detailed information about a pool’s health, which aided in providing superior customer service and creating transparency with management• Fostered a cooperative work environment by assisting coworkers with their work whenever possible, which helped to ensure all work was completed on time• Mentored recently hired employees on the proper pool maintenance procedures, which resulted in a quicker on-boarding time Show less

Uxbridge, Ontario, Canada

• Exercised proper time management in a two-person crew to open and start up 60 pools, and provided exceptional service which prompted repeated business with customers• Applied knowledge with water chemistry to advise customers on product use and provided customers with expert knowledge to make sure the pool water was safe and comfortable to use • Independently managed 28 pools on a weekly basis, provided superior cleaning, and balanced water chemistry for: pools, spas, and pool decks;… Show more • Exercised proper time management in a two-person crew to open and start up 60 pools, and provided exceptional service which prompted repeated business with customers• Applied knowledge with water chemistry to advise customers on product use and provided customers with expert knowledge to make sure the pool water was safe and comfortable to use • Independently managed 28 pools on a weekly basis, provided superior cleaning, and balanced water chemistry for: pools, spas, and pool decks; which led to continuously satisfied customers• Cooperated with the service technician regularly, and fixed common issues with pool/spa equipment; communicated with customers, which ensured that customers were well educated on the issue and were satisfied with the work Show less

Uxbridge, Ontario, Canada

• Trained seven newly hired crew members in several roles in the restaurant including front cash, drive through, cook and pack line; to a level where they could work with the team at full speed and make minimal mistakes which increased food delivery time and decreased product waste• Performed well under pressure by being a team player and communicating with co-workers, which lowered the amount of order backups that occurred during peak hours• Coordinated with the service team to… Show more • Trained seven newly hired crew members in several roles in the restaurant including front cash, drive through, cook and pack line; to a level where they could work with the team at full speed and make minimal mistakes which increased food delivery time and decreased product waste• Performed well under pressure by being a team player and communicating with co-workers, which lowered the amount of order backups that occurred during peak hours• Coordinated with the service team to create roles and objectives to run the store which resulted in handing out orders to the customers in a timely manner• Delegated tasks to co-workers using strong communication skills near the restaurants’ closing time that ensured all cleaning and end of day procedures met all food safety regulations for a successful opening the following day Show less

Uxbridge, Ontario, Canada

• Collaborated with others to make sure shelves were fully stocked and updated promotional displays which created a seamless shopping experience for customers• Displayed initiative by providing assistance to customers and recommended additional products to them that were related to what they were looking for, which helped to increase the stores sales• Operated the store-run hotdog cart, adhering to all food safety policies which generated an additional revenue stream for the store