William Deering Email & Phone Number

Anchorage, Alaska, United States

Arranged work schedules for employees for the season/each week, communicated with customers to schedule individual jobs, and cooperated with property managers to update quotes and make work plans. Made estimates and met frequently with new customers to grow our services. Facilitated discussions regarding customer complaints in order to bring about a favorable outcome for both parties.Worked closely with the company owner on business/operations strategies, as well as personnel/payroll issues. Ran prospective employee interviews, and led the training of all new hires. Supervised crew leads in order to ensure quality and efficiency among the crews. Personally led individual crews on difficult/important projects, and worked as a crew lead frequently during the work season to maintain good relations with our employees.Handled a number of office responsibilities, such as invoicing and billing, and used a number of QuickBooks products. Supervised all equipment and materials procurement/maintenance, including heavy machinery rentals.Was always looking for ways to grow our business, my largest contribution being the development and implementation of our residential window-screen repair and construction service. Saw growth in company profits over each year as operations manager, as well as a significantly higher employee retention.

Anchorage, Ak

Was in charge of managing a crew of up to 5 members while on the jobsite. Assisted with crew scheduling and dealt with personnel needs, and acted as quality control for each worker. Maintained OSHA compliance and made sure all operations were done as safely and efficiently as possible, and performed training sessions for new hires.Interacted frequently with property managers/private individuals for a variety of customer service responsibilities. Met often with the company owner to brainstorm new management practices and policy changes. Was consistently on-time/ahead of time with regard to project assignments, and continued to perform all of the general responsibilities of a crew member.In 2021, developed and presented a business plan for a screen repair service, trained employees, and implemented it as a part of AK Window Cleaners.

Anchorage Ak

General responsibilities included (but were not limited to) residential, commercial, and high-rise window cleaning, moss removal, and gutter cleaning. Was trained on and frequently used ladders, window cleaning equipment, waterfed pole/filtration systems, high-pressure washers, and chemical applications (such as zinc sulphate).Was experienced in the use of descending gear and safety equipment, and was well-versed in emergency rescue techniques and OSHA regulations. Was also well-trained in the use of roof tie-off procedures, and traffic cone/signage placement. Maintained a valid man-lift operators certification card, and frequently operated scissor lifts and boom lifts (both articulating and non-articulating) up to 180'.Drove company vehicles and interacted with customers on a frequent basis.

Santa Paula, California, United States

Supervised campus prefects and worked closely with the Assistant Dean to maintain social and disciplinary order on campus. Organized and conducted various weekly/monthly meetings, and was on-call to oversee serious cases of student discipline, student health risks, campus security risks, etc. Was responsible for keeping a running log of student rule infractions.Assisted in organizing all-college events, and ran emergency procedure training and drills. Was in charge of a dorm housing around 40 male students, and communicated with all residents to ensure their needs were being met. Acted as a uncertified advisor regarding minor student issues, and facilitated dorm events.

Santa Paula, California, United States

Enforced campus rules and worked closely with the head prefect to maintain dorm/campus security. Worked a rotating schedule to lock up campus buildings each night, and ran campus safety procedures such as fire drills. Was continuously on-call to respond to cases of student discipline or health emergencies.Was in charge of a dorm housing around 40 male students. Planned and put on dorm social events, and was constantly on-call to assist students with personal/academic issues. Organized dorm meetings regarding campus rules/policies/procedures, and assisted in putting on all-campus events.

Santa Paula, California, United States

Called and emailed college donors requesting donations, organized call lists, completed various standard data entry tasks. Worked with supervisor on fundraising strategies and facilitating outreach.

Santa Paula, California, United States

Cleaned and maintained the science building on campus, performed regular tasks with basic custodial tools and chemicals, and occasionally made minor repairs. Was also frequently on call for other tasks around campus, particularly emergency clean-up/repairs.

Anchorage, Alaska, United States

Called and emailed customers regarding subscription information and renewals, took orders, and completed data entry tasks. Was responsible for own work-schedule and worked closely with the company owners to facilitate subscription renewals.