Will Nelson

Will Nelson Email and Phone Number

Information Security Engineer Sr. - Global Cybersecurity Services @ Starbucks
Will Nelson's Location
Seattle, Washington, United States, United States
Will Nelson's Contact Details
About Will Nelson

My passion is taking the strategic plans and transforming them into results. Years of expertise building, growing, or fixing companies, teams, projects, processes, and applications. Over 25 plus years’ experience in Information Technology and Telecommunications, driving me to help others grow in their careers. We all sail together or sink together – change the “I” to “WE” and make the entire adventure, a team effort. I can easily engage as a consultant, advisor, team member, or manager. Walking side by side with my direct reports while empowering them to be independent confident team members, supervisors, and leaders.

Will Nelson's Current Company Details
Starbucks

Starbucks

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Information Security Engineer Sr. - Global Cybersecurity Services
Will Nelson Work Experience Details
  • Starbucks
    Senior Information Security Engineer - Global Cybersecurity Sre
    Starbucks Oct 2021 - Present
    Seattle, Wa, Us
  • Starbucks
    Sr. Sre - Global Cyber Security
    Starbucks Feb 2021 - Oct 2021
    Seattle, Wa, Us
    Office 365, Azure, Cyber Security, DLP oh this is going to be fun...Making sure data is protected at rest, in-flight, everywhere! Reporting on how data is being moved, treated. DLP is just a very small piece to an organization's control of its data, its customer data, its employee data.
  • City Of Kent, Washington
    Special Projects Technical Engineer
    City Of Kent, Washington Jan 2021 - Present
    Kent, Wa, Us
  • City Of Kent, Washington
    Senior Information Technology Consultant
    City Of Kent, Washington Jan 2020 - Jan 2021
    Kent, Wa, Us
    • Provided Consultation on Office 365• Enabled Email Encryption using O365 OME Service and Azure RMS• Reviewed and Advised on several other In-Flight Initiatives such as OneDrive, Teams, SharePoint, ArcGIS, Docusign• Workday HCMA implementation• O365 Intune Endpoint Security• Conditional Access Policies for O365 DLP• Always On VPN (AOVPN)• OnPrem Containerized Applications (ZeroTrust) Discuss/Design
  • Divergent Technology Group Llc.
    Information Technology Sr. Consultant
    Divergent Technology Group Llc. Jun 2016 - Present
    Everett, Wa, Us
    • Engaged in Information Technology Initiatives as a Consultant• IT Strategy, Tactical, and Operational engagements• Listening to business needs and requirements, then turning them into IT Initiatives• Engaged as Interim Information Technology Manager• Led projects around Software Transformation Initiatives• Led projects around Infrastructure Transformation Initiatives• Led projects around GDPR assessments, review, and implementation• Managed Vendor relationships translating between the business and technology staff both internal staff and external consultants
  • Becu
    Project Consultant
    Becu Sep 2020 - Feb 2021
    Tukwila, Wa, Us
  • 3D Corporation
    Director Of Operations
    3D Corporation Jan 2019 - Jan 2020
    Bellingham, Washington, Us
    Traveled between Bellingham and Kent Washington building bridges and breaking down silos, being a sounding board for both sides as we prepared and pushed through the changes to become a single organization on the same path, using the same model• Managed a team of 15 people in Bellingham and 4 people in Kent• Led the adoption of the Managed Services methodology over IT Consulting• Led the transformation of systems and services consolidation efforts• Captured a 36% increase in revenue during the first 9 months post-merger• Member of leadership team driving a new organizational strategy• Standardized tools and procedures by working with peers, direct reports, vendors, customers, and leadership• Identified duplicated resources from suppliers, partners, and staff, discussed 
and led the discussions and implementation of removing the duplication • Introduced DevOps concepts
  • Palador
    Sr. Business Consultant
    Palador May 2017 - May 2018
    Seattle, Washington, Us
    • Led Cybersecurity Initiatives• Led Identity and Access Management discussions proposals• Participated in O365/Azure migration project working to move forward and get back on track• Built documentation and Diagram of Infrastructure• Providing Consulting in various disciplines on an as needed basis• Assisted with sourcing the Director of Business Development
  • Lululemon
    Information Technology Project Manager
    Lululemon Nov 2017 - Feb 2018
    Vancouver, Bc, Ca
    • Coordinate technical efforts and Change Management for global Privacy compliance activities driven by European Union's Global Data Protection Regulation (GDPR)• Engaged several vendors to assist with the GDPR compliance initiative narrowing the vendors down to three then bringing them onsite to perform an assessment; Worked with stakeholders to select a vendor and move forward with the project• Engage with external counsel and internal legal teams to create and refine global User Stories and Acceptance Criteria for use by dozens of systems across the portfolio; Worked with a technical writer to translate our objectives into documentation• Engage marketing teams both internal and external to align with the GDPR requirements on how we collect data, leverage data, present data• Engaged C-Level executives to push the narrative of creating a Chief Data Officer (CDO) role• Engaged Cybersecurity and Legal to discuss methods to continue fraud mitigation based on the requirement of deleting user data completely vs. maintaining data for fraud detection; User data is broad which creates a challenge; User data can be classified as Name, Address, IP Address, Telephone Number, etc.; Implement plans for managing risk, readiness, and integrated Quality Assurance across enterprise systems
  • Premera Blue Cross
    Sr. Cybersecurity Engineer / Technical Pm
    Premera Blue Cross May 2017 - Nov 2017
    Mountlake Terrace, Washington, Us
    • Consult with Cybersecurity Department Leadership to assess IAM environment. • Engage internal and external customers to determine current state experience and provide feedback on methods and implementation to increase adoption of the new technology, while repairing and generating new relationships with service customers to improve the Single-Sign On solution.• Stabilized current SecureAuth Single Sign On environment, providing immediate relief to struggling service operations team.• Spearhead the design and implementation of a new SecureAuth topology adding salability, resiliency and disaster recovery for continuous uptime and availability.• Trained Assigned Application Engineers to manage and operate the new SecureAuth environment• Participate in discussion planning, implementation and migration of over 1000 internal and external applications and/or services to SecureAuth providing employees and customers with a single identity throughout the enterprise environment and service available to them.• Assist with migration and testing plans for Premera’s goal of migrating from On-Premise to Office365/Azure. Worked with the assigned Project Managers and System Engineers to identify customer requirements, and provide insight into the implementation
  • Guidacent, Inc.
    Senior Business Consultant
    Guidacent, Inc. May 2017 - Oct 2017
    Bellevue, Washington, Us
  • Oki Golf
    Information Technology Consultant / Interim Information Technology Manager
    Oki Golf Oct 2016 - Mar 2017
    Bellevue, Wa, Us
    • Reviewed current IT infrastructure at all OKI Properties• Interviewed OKI IT Staff• Sourced Managed Services Company to assume management of OKI IT Infrastructure• Reviewed Information Technology & Communication Expenses• Architect new Company-Wide Layer 2 Point to Point Network• Architect, Plan, Proposed, and implemented migration from On-Premise to Cloud• Remaining On-Premise servers migrated to Colocation Facility which became the hub for the Company-WideNetwork with each location being a spoke• Sourced current and new vendor proposal’s through RFP’s• Reviewed RFP responses and worked on matching existing and new technologies to illustrate to board members the advantages and enhancements available with the various solutions• Managed remaining onsite IT staff on new technologies, provided guidance, worked on• goals, discussed transition, and created metrics for success• Designed and implemented a migration plan from all On-Premise systems to O365/Azure and other cloud services• Renewed all expired service contracts with Cisco and WatchGuard.• Architect, oversaw the creation of new Monitoring and Logging Service• Documented and Diagrammed Infrastructure
  • Pilchuck Veterinary Hospital
    Information Technology Consultant
    Pilchuck Veterinary Hospital Sep 2016 - Jan 2017
    • Assisted with Complete Campus Network failure resulting in sporadic outages and downtime leaving the hospital without access to the EMR during critical events such as surgeries.• Led the complete audit/review of their IT and Communication systems.• Review and participate in conversations with EMR provider• Interview alternative EMR providers both On-Premise and cloud• Consult in migration plan from On-Premise to Office365 for Exchange, Skype, and• other O365 offerings to replace the current GMAIL and Legacy On-Premise solutions• Architect, and deploy complete Campus Wide Meshed Wireless Access Point solution• providing connectivity to Dr. Laptop’s and Medical Devices as well as networks for• Employees and Guests. This covered 18 acres• Consult for Automation Solutions• Engage with Electrical Company to validate and verify Generator functionality including• appropriate devices and systems had uninterrupted power in the event of power failure• Consult on upgrading all On-Premise servers to Windows 2012 R2• Consult on upgrading onsite systems to Windows 10• Consult on upgrading Terminal Services to Windows Remote Desktop Services• Replace end-of-life Firewall’s with new Firewall’s and purchased support/service• subscriptions• Work with Service Providers to reduce cost and eliminate unnecessary services reducing• communication expenses by 70 percent
  • Kanobe Inc.
    President/Ceo
    Kanobe Inc. Jan 2005 - Jul 2016
    Everett, Washington, Us
    Architected and Created an Acquisition plan for National LightNET, LLC’s purchase of Kanobe in 2016• Creation and Management of a $3M annual bookings self-funded company• Hired, Trained and Managed a resource team of 50• Built, Owned, and Operated Colocation/Datacenter Facility• Built, Owned, and Operated West Coast WAN/LAN/ISP backbone• Built, Owned, and Operated VoIP platform providing telecommunication and video services to clients throughout North America• Established new go-to-market strategy, while maintaining 95% customer retention rate and increasing sales to existing customer base leading to an average of 20% increase in sales during renewal process• Creation of Customer Success program for Warner Brothers, EL-GAUCHO, Integra Telecom, Wave Broadband, to name a few• Creation of all compensation and hiring plans• Identified and signed Wholesale Carrier and Reseller deals with Comcast, Electric Lightwave, Onvoy, WaveBroadband, Charter, and Microsoft• Architected, implemented and owned/operated all infrastructure• Created Financial Services Application credit card PII data governance• Program Management of VoIP Services Portal• Managed the team building VoIP Servers leveraging Linux, Asterisk, MySQL, Microsoft SQL, PHP, Pearl, and Curl
  • Total It Solutions, Llc.
    Ceo/Founder
    Total It Solutions, Llc. 2004 - 2005
    IT Consultancy bridging the gap between IT Consultants, Business Staff and Company Owners/Executives.Provided subject matter expertise on ROI and Total Cost of Ownership for IT, Data and Voice TechnologiesSuccessfully deployed Microsoft Technologies leveraging the Microsoft PlatformDeveloped VoIP (Private Branch Exchange) for Small Businesses leveraging Linux and Asterisk.Sold book of business to another IT Consulting entity in Rancho Cucamonga CA.
  • Microsoft
    Software Engineer / Program Manager
    Microsoft 1998 - 2004
    Redmond, Washington, Us
    Held various roles within the Microsoft Corporation, moving within the organization to assist multiple teams in need of executional strategy. Microsoft has a strong belief in knowledge transfer between divisions, departments, and teams. I had the fortune of participating in this internal endeavor through my time at Microsoft.Program Manager – Asset & Procurements • Worked with all teams within MSN & Windows Divisions • Created Hardware Buying Desk enabling as much as 34% savings for intra-Microsoft buying programs. • Identified a need for and implemented new technology resulting in 12% power consumption reduction in Microsoft Datacenters.Product Development Manager • Created Customer Trend and Market Technology Analytics process • Core Research & Development (R&D) team member, developing prioritized list of projects Software Engineer – Microsoft Dynamics CRM • Relocated to Findlay Ohio after MSFT acquisition of Great Plains Solomon Software Team • Participated in efforts to transition Solomon Software to align with Microsoft Principals for its applications Lab Manager - Microsoft Business Solutions / PSS • Managed a team of 16 System Engineers overseeing the Dev, Test, and Pre-Production Labs for Microsoft CRM, MSN Shopping, MSN Home Advisor, Office Publisher, and PSS Systems Internal Systems in Bellevue Court and Downtown Bellevue facilities.Software Engineer – Windows Division • Software Development Engineer working in the Windows division on the following products: Microsoft Windows ME, Windows 2000, Windows XP. • Developed in Microsoft Visual Studio • Worked in Raid to manage bugs within Windows Code Base • Staged build code after build lab completed the compilation of latest check-ins • Used Visual Source Safe
  • Larson Long Term Care
    Sr. Systems Administrator
    Larson Long Term Care 1996 - 1998
    Hired as a consultant to Architect and build the Infrastructure for a 1000+ employee business with branch offices throughout the United States. The organization sold Long Term Care Insurance Products to individuals.• Architect NT4 Server & Workstation Environment (NT4 Server, Exchange 5.5, SQL Server, MS Proxy Server to name a few)• Architect and built onsite Datacenter• Architect and procured all hardware leverage Compaq Computer Brand now HP.• Hired on Full Time as the Sr. Systems Engineer reporting directly to CIO• Hired and managed the helpdesk staff• Oversaw operations for the corporate office (Building Access, Parking, Office Allocation)• Led the efforts to deploy T1 Circuits to branch offices throughout USA• Led the efforts to Install, Deploy, and train users in the Nortel Phone System
  • Hightek Communications
    Business Owner
    Hightek Communications 1992 - 1996
    While in High School, I started a Paging and Cellphone business which grew into two locations and 20 employees. One location was in a mall while the other location was on a busy street.Provided Pagers and Pager Service locally, regionally, and nationally.Provided Cellular service through CellularOne and AirTouch CellularRecrystallized Pagers for our clients and then established a relationship with The Beeper Company a subsidiary of Pacific Bell to recrystallize their pagers with a 48 hour turn around.Sold pager and cellphone accessories with 100 to 300 percent markup.Split the business up selling the retail space and cellular business to one party and the paging and recrystallizing business to another party.

Will Nelson Skills

Voip Managed Services Cloud Computing Data Center Telecommunications Saas Unified Communications Solution Selling Networking Linux Microsoft Exchange Strategic Partnerships Network Architecture Network Security Co Location Virtualization Servers Cisco Technologies Firewalls Outsourcing Network Design Vpn Tcp/ip Ceos Colocation Voice Over Ip Program Management Executive Management Information Technology Software As A Service Management Vendor Management It Strategy It Business Strategy It Business Management Leadership Enterprise Software Project Management Technology Evangelism Active Directory Micros Cross Functional Team Leadership Vendors Office 365 Administration Microsoft Azure Hyper V General Data Protection Regulation Cybersecurity Identity And Access Management

Will Nelson Education Details

  • California State University-Sacramento
    California State University-Sacramento
    Information Technology
  • Bellevue College
    Bellevue College
    It Certifications

Frequently Asked Questions about Will Nelson

What company does Will Nelson work for?

Will Nelson works for Starbucks

What is Will Nelson's role at the current company?

Will Nelson's current role is Information Security Engineer Sr. - Global Cybersecurity Services.

What is Will Nelson's email address?

Will Nelson's email address is j.****@****era.com

What is Will Nelson's direct phone number?

Will Nelson's direct phone number is +142531*****

What schools did Will Nelson attend?

Will Nelson attended California State University-Sacramento, Bellevue College.

What are some of Will Nelson's interests?

Will Nelson has interest in Computers Both Apple, Hiking, Camping, Linux.

What skills is Will Nelson known for?

Will Nelson has skills like Voip, Managed Services, Cloud Computing, Data Center, Telecommunications, Saas, Unified Communications, Solution Selling, Networking, Linux, Microsoft Exchange, Strategic Partnerships.

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