- Manage Production Support Teams locally and Offshore- Scan resumes and Interview Candidates and member of final approval process- Provide KAKT Sessions- Face ot Escalated issues to both the Business and Senior Management- Disaster Recovery- 1:1 Readiness- Project Management(PM) managing all lifecycle aspects of a Project ranging from simple to complex in scope- From 11/2006 - 5/2015 completed 347 Projects, utilizing the SDLC, as the PM either with a Team or as myself - System Analysis(SA) in support of Project Management- Very Knowledgeable in areas related to Insurance such as Referrals, Encounters, Dental Office Maintenance, Providers, Eligibility, Underwriting, Capitation, Billing and MLR- Lots of exposure to Regulatory requirements such as Mediciad Eligibility and APCD(All Payers Claim Database). I worte all the original and still standing State Medicaid files- Very experienced across DDM, ODR and ODS environments- Thorough understanding of Application Access Control- Production Support - Support users in the US and Offshore in 15 International Countries- Development - coded/developed/tested 100's of SQR based reports and PLSQL packages. Many of the coded SQRs still in Production today

- Developed process to read in scanned serial numbers for pieces of Art via Telxon device and to provide the truck drivers a report of all Art pieces they had to deliver to 33 Stores from FL to MO- Refined Commissions Reporting for all the Store Employees across the 33 StoresSupported DBA Activities for Performance Tuning, Daily back ups

- Managed FORTRAN programs in Support of Industrial Engineering initiatives and Time Studies- Attended ORACLE Demonstration in 1985 and advocated for use in the Industrial Engineering Department- Developed and coded original process to emulate Level Load Process to support Manufacturing - this process read files from the IBM Mainframe to create files that were processed via SQLPlus into tables for reporting- Developed process to analyze time spent on tasks in manufacturing to determine bottlenecks on the assembly line