William Jackson Email & Phone Number

North Carolina, United States

• Develop and implement lesson plans that fulfill the requirements of district's curriculum program andshow written evidence of preparation as required.• Served as a SME with the curriculum Manager (CM) and conducted professional development programs;accomplished administrative tasks, prepared plans and standard operating procedures.• Responsible for 110-120 cadets during all semesters• Mentored and coached the Color Guards, Drill and Raider teams• Mentored and Coached the JAB team that placed 1st nationally in Washington, DC• Drill team placed 1st in the County out of 10 schools• Color guard Placed 1st in the County out of 10 schools• Raider team placed 1st in the county out of 10 schools• Cadet essay got selected to be one of the essays to be judged nationally• Placed 1st in every LET board except 2 under my supervision• Currently hold the Commanders Cup for the Best JROTC program in the County

Charlotte, North Carolina, United States

• Providing an efficient pick- up/delivery service, support customers issues regarding features of serviceand maximizing customer satisfaction• Successfully avoid time delivery delays by carefully planning best routes• Demonstrate procedures and processes with the objective of meeting service commitments• Sort packages in accordance to drop off points Communicate and demonstrate a customer care

Fort Stewart, Georgia, United States

Serves as First Sergeant for the Headquarters and Headquarters Battery of a newly formed Fires Brigade; responsible for the health, welfare, and professional development of 190 Soldiers and their Families; responsible for the maintenance and combat readiness of the 42nd Fires Brigade headquarters, service and support sections, and the Battery headquarters element; responsible for planning and directing Battery maintenance and supply operations; monitors the Battery individual training program; executes the Battery physical training program and enforces the Battery weight control program; serves as the Senior Enlisted Advisor to the Battery Commander.

Oahu, Hawaii

• Reviews and evaluates intelligence reports; develop and project data; and develop conclusions,assessments and probabilities to facilitate the exchange of information/ intelligence• Oversaw the management of 286 employees security clearances resulting in less than 1% being expiredat anytime• Developed a security inspection program that resulted in multiple company weapons room receivinghighest ratings

Oahu, Hawaii

** Successfully oversaw complete operations managing a staff of over 20 employees for a headquarters consisting of over 190 service members.** Analyzed operations, business and staff performance, and workflow processes; conceived and initiated new management and operational systems that improved communication, performance measurements and job satisfaction that resulted in increased productivity of over 65%.** Directed equal opportunity, sexual assault & substance abuse programs dedicated to supporting service members including strategic planning, financial management, member services, communications, events, and public/community relations.** Helped develop and implement family readiness group program, working closely with project team members to select and refine services offered, monitor effectiveness, and streamline project completion.