John Cook Email & Phone Number

Fountain Valley, Ca, Us

Fountain Valley, California, United States

Fountain Valley, California

Fountain Valley, Ca

Currently tasked with building Hyundai Motor America's Market Representation strategies and policies, with a primary focus on dealer profitability, building in practices that respect and protect our dealers investments, increasing sales per outlet, and encouraging improvement in our poor performing dealers.

Central Region - Aurora, Illinois

Fountain Valley, Ca

Team lead for and Allocation System Development, Implementation and continuing design of Hyundai's new OTD (Order to Dealer) Allocation and Production Ordering System.Responsible for production ordering, allocation, Regional Liaison and communications on a National basis for Hyundai Motor America's 700,000+ vehicle volume.Management of Hyundai’s National Distribution Operations Department.• Launched a completely new dealer ordering and allocation system in one year from inception and design to implementation. System has received high dealer and company praise.• Personnel responsibility for multiple department staff.• Daily liaison to worldwide Plants and Regions.Continuing design and enhancement of Hyundai's new, in-house, custom, ground up, SAP based Allocation/Production Order System.

Fountain Valley, California

• Worked on the development of the Hyundai Facility program including both interior and exterior designs and renovations.• Incorporate Hyundai Korea design elements. Incorporate the new signs into our facility changes. Over 160 new sign installations and 200+ facility renovations have been completed.• Work with multiple vendors to complete the facility surveys, interior installations and modifications, and exterior recommendations.

Los Angeles (09/08 to Present)• Responsible for Hyundai’s most critical growth market in the United States. • Supported rapid changes to the dealer group, replacing weakened stores with high quality operations. • Improved dealer business practices and established processes to ease doing business with Hyundai and remove roadblocks for dealer volume increases resulting in a 100+ sales increase in 2010. • Profitability and dealer stability have been restored. • Overall sales are up consistently and are substantially above the Regional and National average every month.

San Francisco (09/07 to 08/08) • Reversed an aborted exclusive ownership plan by re-engaging the current dealer group, placing and replacing some stores as required, and reversed a multi-year sales decline to a positive sales improvement in six months. • Hyundai President J. E. Kim identified this dealer group as the most engaged in the United States only one year after all these dealers had planned to resign or sell their stores.

Vacation Ownership sales with Hilton.

Region Director, Rocky Mountain Region 2000-2005.• Sales and After Sales – Complete Responsibility for all business operations.• 11 Western States. 67 Dealers. Region was expanded to include 164 dealers when consolidated with the Western Region during my tenure.• 64 Personnel - 12 Executive Direct Reports• Represented 45% of U.S. Volume • 25% Sales Growth over five years during a flat period for VW overall.• Increased regions share of U.S market by 2% overall.• Consistent high growth of parts sales, service volume and capacity, and customer satisfaction.• Upgraded 80% of dealers to Marketplace facilities, increased dealer exclusivity by 30%.• Achieved highest dealer satisfaction survey results in the United States.• Outperformed all U.S. and Canadian Regions in all critical targets measured by VW.• Member of Volkswagen’s Brand Leadership Team. • Founding member and leader of our corporate diversity council.

Oversaw area encompassing Houston, Texas, East Texas dealers, and Louisiana. Managed operations for Houston market, directing area team that included After Sales Manager and Vehicle Sales Manager. Prepared and presented area plan for sales, customer loyalty, parts, customer service, and profitability objectives to region management for input and approval. Developed high quality dealer organization to meet/exceed customer expectations in line with operating standards. Designed, developed and implemented action plans to consistently achieve franchise goals and objectives.Monitored and evaluated local sales trends and general market developments, taking action to achieve business plan objectives. Provided forecast, ordering and allocating vehicles to dealers in their areas. Secured effective and authorized use of all Volkswagen brand trademarks and corporate identity plans. Successfully turned around Houston market performance.

Overall management of field operations within Baltimore and Central Pennsylvania markets. Developed/implemented marketing, advertising, and promotions. Coordinated service and parts field management. Maximized dealer profitability and identified harmful financial trends. Controlled dealer development to improve representation.

Led ordering, distribution, allocation, and shipment to 160 retailers. Led/developed distribution department. Implemented district product committees and vehicle ordering retailer surveys. Served on national distribution process improvement team.

Managed sales for southwest zone's largest district. Redeveloped Dallas-Fort Worth dealer body and ensured proper implementation of factory programs.

Responsible for all field operations and coordination between sales, service, and parts divisions. Assisted dealers with their Porsche operations.

Directed field operations within south central region. Distributed vehicles and developed marketing, advertising, and promotions.

Planned, developed procedures and conducted extensive market research for all major metropolitan areas. Defined dealer primary market areas. Developed reports to improve market penetration and dealer network.Based in Reno, Nevada

Washington D.C. Metro Area

Minneapolis MN Based

Fort Bragg, North Carolina

Enlisted member of the U.S. Army - Infantryman within the 82nd Airborne Division, Then Supply Specialist with the 307th Engineers, within the same Division.

Bba, Marketing, Management, Economics

Received an AA majoring in Automotive Marketing, and a BBA with majors in Management, Marketing, and Economics.

General Education, General, Grades 11 - 12

General Education, Grades 9 Through 11

General Education, General Studies, Grades 5 Through 8

General Education, General Studies, Grades 2 Through 5

General Education, Kindergarten Through 1St Grades