SOFTWARE INFRASTRUCTURE DEVOPS ENGINEER & SAFE SCRUM MASTER• Identified and resolved data infrastructure manual tasks and 1Desk automation flaws for SQL Server, Oracle, UDB and MongoDB Database DBA tasks.• Designed Azure DevOps work item hierarchy layout, Azure Dashboards, Teams, and Projects for the Security Cyber Threat and Endpoint Protection teams. • Coached and assisted Scrum Masters, Product Owners, Product Managers with Azure DevOps tools and applying Scaled Agile Framework best practices. SENIOR SOFTWARE INFRASTRUCTURE ENGINEER – AZURE DevOps PaaS CLOUD ENGINEER• Performed and documented Azure PaaS Admin tasks manually and via automation pipelines to configure Azure PaaS resources for Dev/Prod environments.• Participated implementing, validating, and documenting new on-boarding service requests for access to Azure PaaS Cloud resources.• Facilitated meetings with ITRS Security, PaaS Engineers, and Operations team to produce RACI document for new Azure features and resources requested.SENIOR SOFTWARE ENGINEER – AGILE SCRUM MASTER AND DATABASE INFRASTRUCTURE AUTOMATION ENGINEER FOR SQL SERVER, ORACLE, UDB AND MONGODB DATABASES• Provided SAFe Agile and Azure DevOps tool training, facilitated Daily Standup meetings, developed, and configured Azure DevOps dashboards and projects.• Implemented and validated CHEF automation for SQL Server provisioning, database backups and patching automation via PowerShell/Batch/Ruby scripting.

• Performed manual and automated maintenance tasks, such as patches, code updates and software deployments for InfoVista and Vista-Mart applications. • Troubleshoot customer reported data content inaccuracies and code issues related to InfoVista application, JVM Containers, and/or MySQL Database.

SOFTWARE INFRASTRUCTURE ENGINEER AND SUPPORT – ARTIFICIAL INTELLIGENCE INFRASTRUCTURE AND SYSTEM ADMINISTRATOR• Provide System Admin and Technical Support to the Content and Knowledge Base Developers, Artificial Intelligence Engineers with Data Analytics software. • Setup, deploy, configure and test Watson Explorer Analytical and Content Integrator on Red hat Linux Servers for DEV, SIT, QA, and Prod environments. • Provide daily infrastructure testing and technical support to aid Developers with Application Navigation via Big Data Analytics and Document processing. • Responsible for automation of application deployments, creating technical procedures and documenting best practices and troubleshooting techniques.

Recently completed a Engineering Architectural Infrastructural Assignment at MetLife Company where the topology design, implementation and testing of WebSphere Extreme Scale middleware feature was implemented into DEV, INT, QA , DR and Production environments. I provided diagrams, technical and procedural documentation, including testing and automation scripts to aid the Devops, Operations and Engineering teams with daily tasks to integrate code, manage, monitor and maintain their updated software and infrastructure.

Performed IIS (Riposte) server and administrator tasks to successful test and integrate Point of Sale Retail solutions in production environments.Execute automated PowerShell scripts to prepare and convert POS to Retail Software Solutions terminals for United States Postal Service clients.Perform Point of Sale end user tasks and administrator tasks to identify deployment procedure errors in HPE Retail Software Solution on servers.Test, analyze and recover deployment failures of software preparation and conversion of production POS terminals being updated at customer sites.

Travel weekly to customer’s site to interact with customers, developers and business partners to aid in POS integration and customer requirements.Execute weekly preliminary Point of Sale QA testing of new ACE/4690, TCxGravity or IBM Sterling code releases in test lab and at customer sites. Participate in daily defect triage meetings at customer sites with Developers, Project Managers, and Vendors to understand problems and resolution.Provide onsite testing, engineering support and open defects during the integration of ACE/4690, TCxGravity and IBM WebSphere Sterling products.Perform daily middleware deployments and hardware configurations to test and validate POS products in Development and at Customer sites. Test and reproduce customer’s scenario issues, and interact with Development, QA Test, and Level 2/3 support teams to aid timely code resolutions.Test, manage and validate middleware code flaws and design issues to assist in the recreation, isolation and to identify correct defects assignments.

Responsible for coordinating, developing, debugging and executing function verification testing for large system networking interfaces, including IBM Sysplex devices, TCPIP and routing protocols for IBM z/OS Communication Server code. Tested IPv4 and IPv6 network designs , SIP, RIP and OSPF routing protocols.Coordinate, plan, test, debug, and verify IBM WebSphere Application Server editions and projects for functional designs, product reliability and security. Perform system administration tasks and verifications on Window's, Linux, Solaris, IBM zSeries and pSeries platforms. Responsible for testing voice over IP via Session Initiation Protocol (SIP).Provide short term emergency service support to debug and resolve IBM WebSphere Application Server performance and service issues on-site and remotely. Interact with development and service support groups in Level-2 support, Level-3 support, and serviceability teams to aid in timely joint problem determinations and resolutions.Manage small test teams and projects, develop test plans, execute tests and debug software, server, I/O, networking, and backend storage devices.Develop and execute test procedures to validate new software, microcode and WebSphere Application Server releases on Linux / Mainframe servers.Define servers, memory, backend resources within a virtual or IaaS environment to test and validate WebSphere Application Server and applications. Perform hardware and software product reliability, performance validation and fault recovery for Servers, Network Adapters and IaaS Datacenters.Develop Linux automation shell scripts to configure client/server environments, security authentication and authorization on distributive servers.Modify, debug and execute Jython/Python automation scripts to setup and validate middleware products on Unix, Linux, zOS, zVM and AIX platforms.

Responsible for coordinating, developing, debugging and executing System end to end verification and testing for s390/zSeries mainframe systems and networking interfaces, including IBM Sysplex devices. Validated hardware and software fault recovery and serviceability practices and procedures for zSeries mainframe computers. Validated maniframe I/O interfaces and dasdi devices during end to end customer lab testing. Networking adapter reliability testing. Ensuring fault tolerance and network reliability testing for ethernet and token ring LAN adapters. Coordinated the validation and improvement of Serviceability processes and procedures with Top gun service representatives from the field.