Leading a team of 8 members.2nd level Escalations and customers requests.Customer Chat Support.Training team members and newly hired staff.Maintaining the daily work data.Build a data base of requirements.Creating and handling bookings for the interested customers.Backend clerical responsibility like - responding to customer emails and team management.

Team Captain--Leading a team of 8 members.Training/refresher of the team members and new joiners.Maintaining day to day work data.Rectifying customers query and request on call and creating a booking if required, handling corporate bookings, taking care of backend such as responding to customer emails, handling team.Customer Service Executive--Rectifying customers query and request on call and creating a booking if required, handling chat.

Call the victim's and pitching them lawkonect and schedule a meeting with the professional lawyer.Maintain Excels of Empanelment of lawyers and send the completion report to the reporting manager at the end of the day.

File complaints and prepare reports against the brands on behalf of the client/customer before presenting them to the court.

Call Customers/Passengers and verify their details and provide them trip related services.Update the seniors with the work for the day

Gather Details of the Builder's Projects.Consolidating information on Spreadsheets.