William Joyce Email & Phone Number

Florida, United States

A rapidly expanding $1.8+ billion publicly traded, vertically-integrated insurance holding company. The group consists of two Florida-domiciled insurance entities, Universal Property & Casualty Insurance Company and American Platinum Property and Casualty Insurance Company and numerous non-insurance affiliates. The groups' primary product line is homeowners insurance. Responsible for all aspects of statutory accounting and reporting including filing monthly, quarterly and annual financial reports with regulators and other internal and external parties. Led the transition from SunGard iWorks to SS&C Technology's CAMRA investment accounting solution and, several years later, from SS&C to Clearwater Analytics to improve the timeliness, accuracy and efficiency of the monthly investment management accounting and reporting processes. Recently acted as the primary Finance project lead in implementing Workday, a cloud-based HCM and Financial Accounting software solution.

A $65M privately-owned, niche P&C insurance company. Product line included non-standard private passenger and commercial automobile insurance as well as a small but growing book of artisan contractor's general liability.; Held authority for P&L while reporting directly to Chief Executive Officer. Orchestrated efforts of five professionals charged with company's monthly, quarterly and annual financial statements and administering various reinsurance programs. Worked closely with CIO to improve financial reporting processes, and operational metrics to better track profitability by product line, territory and agent. Improved internal controls in major areas including accounting, underwriting and claims.Enabled the company to grow revenue by more than 50% while reducing controllable expenses as a percentage of revenue by more than 15%. Eliminated redundant processes, streamlined accounting processes, cut overtime costs and automated information transmission to more than 250 agents in the field.Helped improve loss ratio results by roughly 7 points in 2010. Liaised with product managers to identify unprofitable territories and agents, redefine territories and eliminate agent "override" and bonus commissions on unprofitable products.Cut reinsurance costs by $600K. Renegotiated the Company's reinsurance to make terms more favorable to the Company while addressing risk transfer concerns.

Prior to its purchase by Farmers Insurance Group, Bristol West was an automobile writer in approximately 18 states with total annual premiums in excess of $600M. Rapidly promoted from Internal Audit Manager to Director of Accounting.Directed all aspects of the Company's GAAP accounting and financial statements. Worked in close collaboration with 22 Finance team members to prepare monthly, quarterly and annual statutory statements. Directed the efforts of 2 accounting managers, 2 senior accountants, 3 staff accountants, an A/P Supervisor and 2 A/P clerks tasked with providing accounting services that included Accounts Payable, Accounts Receivable, Collections, Purchasing and Fixed Assets. Played a pivotal role in enabling the company to pass its SOX certification reviews, go public in 2004 and raise $300M in its first day as a public company. Developed, tested and instituted 77 different internal control tests and processes related to the Accounting, Finance and Reporting functions in only 18 months while meeting accelerated filing deadlines in the organization's second year as a public company.Served as core member of an IPO team that successfully took the company public in less than 3 months. Worked closely with external auditors and lawyers to restate past company financials and present them in SEC approved formats. Improved reporting capabilities, enhanced its security controls, and promoted greater accountability for controllable expenses. Implemented Microsoft Dynamics GP, revamped the company's chart of accounts and instituted a systematic general ledger account numbering sequence in order to track revenues and expenses at a granular level.

Built the company's internal audit function from the ground up. Grew the department from a one-person operation to a robust service-oriented organization with an Internal Audit Director, Internal Audit Manager, 2 Staff Auditors and an IT Auditor.Developed the initial internal control framework that served as the Company's base for its Sarbanes-Oxley (SOX) compliance initiative. Laid the foundation for an effective Internal Audit organization committed to driving continuous improvement in operations and the strength of the company internal controls. Performed reviews that fueled improvement in disbursements and lowered the company's net claim costs. Dramatically improved accounting procedures. Streamlined chart of accounts, improved reporting processes, enhanced management reporting capabilities and significantly strengthened security controls based on a thorough review of the company's accounting procedures.

The National Council on Compensation Insurance (NCCI) is a not-for-profit organization funded by the workers compensation industry and tasked with setting rates and administering the assigned risk workers compensation plans in more than 20 jurisdictions. Director of Audit & Consulting Services/Director of Plan Administration; Worked in close collaboration with state regulators. Directed the efforts of two professionals in the Plan Administration area and over 15 professionals in the Audit & Consulting Services department while ensuring appropriate levels of risk management in areas including selection and oversight of servicing carriers as well as promulgation of plan requirements and servicing carrier performance standards. Markedly improved the servicing carrier selection process as well as service carrier performance. Standardized the request for proposal (RFP) process and instituted objective grading criteria. Drove development of a consulting services model that improved the efficiency and effectiveness of outside parties' workers compensation programs while generating $650K in revenue for the company.Spearheaded automation of the company's claim audit process while cutting associated labor costs by nearly 20%.