William Kang'U Email and Phone Number
Innovating and leading in the realm of technology sales and account management, I am dedicated to crafting bespoke tech solutions that drive meaningful business outcomes. With a robust background in IT support, network management, and customer relationship management, I thrive on developing and maintaining long-term client partnerships and negotiating high-value contracts.Currently excelling as a Team Leader in Direct Sales at Odoo, my journey has been marked by substantial achievements in driving key performance indicators, coaching teams for peak performance, and consistently surpassing sales targets. My expertise extends to technical engineering, where I've led critical implementations in the audio-visual and digital signage domain, and to roles in sales and marketing, fleet and logistics, and environment health and safety, showcasing a versatile skill set.My educational foundation in Information Systems Technology, coupled with professional training in Cyber Security Essentials and IoT, empowers me with a deep understanding of the tech landscape. I am particularly skilled in navigating complex IT environments, managing VLANs, troubleshooting networks, and executing hardware/software installations.I bring to the table a unique blend of technical acumen, sales prowess, and leadership skills, backed by a track record of fostering cross-departmental collaboration and business process improvement. My analytical abilities enable me to dissect complex situations, identify key issues, and devise strategic action plans.Specialties:- Tech Sales & Account Management- IT Support & Network Management- Customer Relationship Management- Vendor & Inventory Management- Software Proficiency: Active Directory, Odoo, Sales & Marketing Software- Leadership & Team Collaboration- Business Process Improvement- Analytical SkillsI am passionate about leveraging technology to create impactful business solutions and am always open to connecting with like-minded professionals. Feel free to contact me for networking, collaboration, or if you're interested in how my expertise can benefit your organization.
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Specialist - Emerging Market ExpansionZoho AfricaNairobi County, Kenya -
Channel Account ManagerEon Collective Aug 2024 - PresentNairobi County, KenyaEon Collective is all about turning your data into decisions. Using our secret sauce, ADEPT, supported by proven methodologies, we automate the mundane, tidy up the chaos, ensure seamless migrations, and govern your systems—so your data works smarter, not harder.As an Eonite, I am hired to do the following:➥Develop and maintain strong relationships with channel partners, including resellers, distributors, agents, and affiliates.➥Assist in the development and execution of channel strategies to expand market reach and drive sales growth.➥ Develop and implement metrics to measure the effectiveness of channel programs and initiatives.➥Act as a liaison between channel partners and internal teams, facilitating effective communication and collaboration.➥Coordinate joint sales efforts, including lead generation, pipeline management, and sales forecasting. -
Team Leader, Direct SalesOdoo Oct 2023 - Jul 2024Nairobi County, KenyaPromoted to Team Leader in Direct Sales to demonstrate advanced skills in leadership and sales effectiveness.➥ Pipeline Review Expertise: Conducting thorough reviews of team members' pipelines to optimize sales strategies and performance.➥ Driving KPI Success: Motivating team members to achieve and exceed daily, monthly, and quarterly Key Performance Indicators (KPIs) through effective leadership.➥ Client Call Assistance: Playing a pivotal role in closing client calls, contributing significantly to sales success.➥ Coaching for Enhanced Performance: Providing coaching to colleagues on price pitching, demo presentation, and sales follow-up, leading to improved team sales performance. -
Sales Consultant AfricaOdoo Oct 2022 - Oct 2023Nairobi, KenyaOdoo is an open-source enterprise resource planning (ERP) software that provides a wide range of business applications, including accounting, sales, inventory management, project management, CRM, and eCommerce. It was founded in 2005 by Fabien Pinckaers, and it has grown to become one of the most popular ERP solutions in the world, with over 5 million users from various industries and sectors.Handled lead generation, initial contact initiation, and potential client qualification to expand customer base. Maintained regular follow-ups with existing customers, ensuring seamless usage of the Odoo software and high customer satisfaction.Major Contributions:➥ Consistently exceeded sales targets with over 70% quarterly achievement in both Monthly Recurring Revenue (MRR) and Net Revenue Retention (NRR).➥ Negotiated contract terms and conditions, prepared customized quotes, and closed deals effectively.➥ Delivered Odoo software showcase demos in Lusaka and Harare, bolstering product awareness and interest.➥ Secured multi-year contracts with clients, fostering long-term partnerships and sustainable business growth.
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Information Communication Technology SpecialistHsc Systems Limited Feb 2022 - Oct 2022Nairobi County, KenyaHSC Systems Limited was founded in the year 2000 to provide complete guest entertainment and communication solutions to the hospitality industry in Africa.Hired to lead the technical implementation and support of clients across Audio-Visual and Digital Signage SolutionsMajor Contributions:➥ Led IPTV installation and provided support to the East and Central African region using Otrum technology, enhancing the media infrastructure of the area.➥ Executed network installations, including structured cabling and configuration, bolstering the client's digital connectivity.➥ Integrated audio-visual systems, ensuring high-quality multimedia performance for clients.➥ Installed digital signage using Otrum and LG WebOS technology, elevating customer engagement and communication effectiveness.➥ Implemented Chromecast installation at Gran Melia Arusha Hotel, improving guest entertainment services.➥ Spearheaded Otrum IPTV installation at Dar Es Salaam Serena Hotel, contributing to the hotel's modern amenity offerings. -
Sales And Marketing SpecialistSoteria Solutions Ltd Africa May 2021 - Jan 2022Coordinated Sales Operations and Sales Planning to drive business development and optimize client relations.➥ Spearheaded new business initiatives targeting corporates and individuals, driving sales and expanding the customer base.➥ Ensured client satisfaction by maintaining and nurturing existing customer relationships, securing customer loyalty and repeat business.➥ Conducted demonstrations of services offered to potential clients adhering to management standards, effectively translating features into benefits.➥ Managed the scheduling of essential meetings and appointments, ensuring effective time management and opportunity maximization.➥ Pioneered the sales and marketing software, improving sales efficiency and tracking capabilities.➥ Expanded reach to corporate clients, significantly increasing business volume and profitability.
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Fleet And Logistics ManagerNetis Group Oct 2020 - May 2021Nairobi County, KenyaNETIS is a global leader in the telecommunication Industry, with over 12 years of experience in the design and development of high-performance network communications solutions.Coordinated comprehensive Vehicle Maintenance and Fleet Management, Inventory and Warehouse Management, Supplier Invoicing and Payment Tracking, and Logistics Planning to enhance fleet efficiency and lifespan, effective cash flow management, and ensure timely and secure deliveries.Major Contributions:➥ Secured a cost-effective warehouse space for the company, reducing storage costs.➥ Negotiated favorable credit terms from fleet and maintenance suppliers, enhancing financial flexibility.➥ Implemented stringent measures to control the company vehicle fuel budget, reducing operational costs.➥ Ensured a 100% tracking rate for company vehicles, improving fleet security and efficiency. -
Environmental Health Safety SpecialistNetis Group Nov 2019 - Oct 2020NairobiChampioned safety by ensuring technicians were equipped with appropriate Personal Protective Equipment (PPE), conducting site audits for Environment Health and Safety (EHS) compliance, and leading investigations into onsite accidents.Major Contributions:➥ Vetted subcontractors for EHS compliance and conducted fuel audits to maintain operational efficiency and cost control.➥ Developed and implemented a strict Job Safety Analysis procedure, providing guidelines for safe work practices and reducing safety incidents.➥ Introduced a comprehensive Job Safety Analysis procedure and ensured the company's associations with EHS-compliant subcontractors, raising the company's overall safety standards.
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Information Technology InternKempinski Hotels Sep 2019 - Nov 2019Nairobi, KenyaStrengthened IT service delivery through active team collaboration and facilitated external audits by digitalizing IT documents. Also, executed a comprehensive update of the IT inventory database.Major Contributions:➥ Managed and troubleshoot network and hardware issues, including VLAN configuration and desktop/laptop issues.➥ Conducted hardware and software upgrades and installations to ensure smooth IT operations.➥ Handled office paperwork for IT audits, ensuring compliance and readiness for external reviews.➥ Administered Opera and Micros systems, ensuring seamless operations. -
Information Technology InternWindsor Golf Hotel & Country Club May 2019 - Sep 2019Nairobi, KenyaEnhanced functionality and coordination of the IT department and established effective communication channels between the IT and Sales & Marketing departments, fostering cross-functional collaboration.Major Contributions:➥ Managed VLAN and Active Directory, providing a secure and organized network environment.➥ Conducted troubleshooting for office desktops, laptops, and software installations, ensuring minimal disruption to business operations.➥ Oversaw network troubleshooting and management, facilitating smooth intra-office communications.
William Kang'U Education Details
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Computer Systems Networking And Telecommunications
Frequently Asked Questions about William Kang'U
What company does William Kang'U work for?
William Kang'U works for Zoho Africa
What is William Kang'U's role at the current company?
William Kang'U's current role is Specialist - Emerging Market Expansion.
What schools did William Kang'U attend?
William Kang'U attended United States International University.
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