Will Kaser

Will Kaser Email and Phone Number

Founder and Principal @ TCG | The Catalyst Group LLC
Gilbert, AZ, US
About Will Kaser

Well-rounded, versatile, and hands-on executive with progressive career success in Technology, Operations, Customer Experience, Data, and Risk Management. My focus and value are derived from helping companies: * Respond to changing market demands, scale and manage growth * Explore and define new frontiers, chart clear and compelling direction * Manage ambiguity and lead transformation across the business * Address organizational improvements to unlock capacity and revenue * Identify areas of opportunity to improve the customer experience and accelerate time-to-market * Galvanize cross-functional stakeholders and drive change in a unified way * Jumpstart impactful growth strategy projects that strengthen core principles and goals * Optimize processes to increase efficiency, productivity, and profitability * Mitigate risk, and bolster agility and resilienceStrategic thinker and achiever, accustomed to fast-paced environments, with deep understanding of the importance of customer-centric products and services to drive company success, a reputation for high-value delivery, and taking on new opportunities and tough issues with energy and enthusiasm. My leadership orientation is collaborative and grounded in agile ways of working, employee engagement, and client feedback. I am highly effective at synthesizing data and creating compelling customer stories for C-Suite and boardroom communications.Exceptional talent for strategy development, translating concepts into brands and visions into actionable insights and goals, large-scale program management, stakeholder engagement, influencing culture, pacing operating rhythm, team management, partnership development, and creating customer-centric solutions. Areas of expertise: * Strategy Development * Digital Transformation * Enterprise Governance * Cultivating Innovation * Operational Excellence * Strategic Change Leadership * Strategic Partnerships * Technology Management * Risk Management * Portfolio and Program Management * Process Optimization * Agile Practices * Customer Experience Management * High Performing TeamsCore competencies: * Strategic leadership, driving change and organizational performance * Highly effective communications that influence behaviors and outcomes * Global perspective, strong analytical and strategic thinking * Robust business and technical acumen * Collaborative leadership orientation that yields quality relationships * Building high performing teams that cultivate innovation and growth * Accountability and Self-Awareness

Will Kaser's Current Company Details
TCG | The Catalyst Group LLC

Tcg | The Catalyst Group Llc

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Founder and Principal
Gilbert, AZ, US
Employees:
1
Will Kaser Work Experience Details
  • Tcg | The Catalyst Group Llc
    Founder And Principal
    Tcg | The Catalyst Group Llc
    Gilbert, Az, Us
  • Tcg | The Catalyst Group Llc
    Founder
    Tcg | The Catalyst Group Llc Feb 2024 - Present
    Independent management consultant collaborating with multiple clients in the areas of strategic planning, organizational transformation, data excellence, product management, process maturity, and digital delivery capabilities. Head of Transformation and DataSep 2024-PresentSteering strategic initiatives and ensuring data excellence across all segments of Global Operations at leading global investment solutions partner. Working closely with Chief Operating and Chief Technology Officers to enable premiere technology solutions for the core business and its clients.Digital Engagement Lead (contract via Headstorm LLC)Feb 2024-Oct 2024Driving recommendations to improve annual planning and investments with senior management at one of the largest AgTech companies including product management, engineering process maturity and enhanced digital delivery capabilities.
  • Silicon Valley Bank
    Chief Data Officer & Head Of Operations Transformation
    Silicon Valley Bank Sep 2022 - Jun 2023
    Santa Clara, Ca, Us
    Defined, built, and reinvigorated data transformation, strategy and solutions, data science, governance and initiatives for innovative use of data assets. Developed and executed plans to significantly improve data management and governance capabilities that ensured compliance with regulatory requirements and industry standards.
  • Silicon Valley Bank
    Head Of Operations Transformation
    Silicon Valley Bank Jan 2022 - Jun 2023
    Santa Clara, Ca, Us
    Streamlined and standardized bank-wide sales, product, service and technology processes and platforms that improved end-to-end client experience and operating efficiency, created a more scalable and agile organization that empowered the business to retain and win more clients.
  • Silicon Valley Bank
    Head Of Strategy & Transformation
    Silicon Valley Bank Mar 2020 - Jan 2022
    Santa Clara, Ca, Us
    Defined and launched strategic initiatives aimed at bank-wide transformation, including digital transformation, risk management frameworks, vendor and process optimization, and new product development that created new capabilities to drive business growth and market expansion.
  • Silicon Valley Bank
    Chief Controls Officer (Interim)
    Silicon Valley Bank Mar 2021 - Jun 2021
    Santa Clara, Ca, Us
    Provided interim executive leadership during search for permanent officer. Defined the First Line Of Defense Risk Management Program for Operational, Compliance, Strategic and Reputation Risk across the global footprint including the establishment of Risk and Control Self Assessments, Testing and Monitoring and Risk Reporting.
  • Silicon Valley Bank
    Executive Advisor To Chief Operating Officer
    Silicon Valley Bank Nov 2019 - Mar 2020
    Santa Clara, Ca, Us
    Consulted on business growth initiatives and executive management routines that supported mission-critical priorities and implementation efforts. Provided executive committee and board updates.
  • Your Cbd Store | Sunmed
    Business Owner | Operator
    Your Cbd Store | Sunmed Oct 2020 - Sep 2021
    Palmetto, Florida, Us
    Franchise owner of America’s largest brick-and-mortar CBD chain, providing premium, hemp-based line of wellness products.
  • Mufg
    Managing Director, Chief Of Staff | Office Of Chief Technology Officer
    Mufg May 2013 - Aug 2019
    Chiyoda-Ku, Tokyo, Jp
    Head of Software Development and Quality Engineering, Agile Transformation, First Line Risk Management.
  • Union Bank
    Senior Vice President | Customer Services Division
    Union Bank May 2009 - May 2013
    San Francisco, Ca, Us
    Managed client experience for Retail, Commercial, Global Treasury Management, Wealth, and Pacific Rim lines of business. Ensured efficient and effective delivery of services to customers, while also identifying opportunities for process improvement and cost reduction.
  • E*Trade Financial
    Vice President | Customer Service Operations
    E*Trade Financial Sep 2006 - May 2009
    Us
    Managed brokerage and banking lines of business across North America, Europe, and Asia. Developed and executed comprehensive retail service delivery strategy to support business objectives aligned with industry best practices. Collaborated with cross-functional teams to design and implement new processes and systems that improved service delivery and reduced costs.
  • Suntrust Bank
    Senior Vice President | Information Systems
    Suntrust Bank Dec 2003 - Sep 2006
    Charlotte, Nc, Us
    Strategic Program Lead and Architect responsible for technology and innovation transformation initiatives across ATM, Branch, Contact Center, and Internet channels. Led development and execution of new technology and engineering initiatives that supported business lines and improved customer experience.

Will Kaser Education Details

  • University Of Phoenix
    University Of Phoenix
    Technology Management
  • Ohio University
    Ohio University
    International Studies

Frequently Asked Questions about Will Kaser

What company does Will Kaser work for?

Will Kaser works for Tcg | The Catalyst Group Llc

What is Will Kaser's role at the current company?

Will Kaser's current role is Founder and Principal.

What is Will Kaser's email address?

Will Kaser's email address is wi****@****ank.com

What is Will Kaser's direct phone number?

Will Kaser's direct phone number is +167891*****

What schools did Will Kaser attend?

Will Kaser attended University Of Phoenix, Ohio University.

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