Responsible for software/services delivery leadership and account management for a national health plan customer generating more than 20% of total corporate revenue over the past three years. Key accomplishments include the following:- Successful implementation of three lines of business incorporating the full suite of HealthEdge software products (core administration, care management, data analytics, Medicare enrollment/billing/reconciliation estimated Q4 2018 initial production… Show more Responsible for software/services delivery leadership and account management for a national health plan customer generating more than 20% of total corporate revenue over the past three years. Key accomplishments include the following:- Successful implementation of three lines of business incorporating the full suite of HealthEdge software products (core administration, care management, data analytics, Medicare enrollment/billing/reconciliation estimated Q4 2018 initial production transition target.- Implementation of more 200 major incremental product/custom integration features over the past two years- Optimization of existing software support, software deployment, application management and capacity management processes to support enterprise-level customer requirements- Successful focus on building/maintaining strong customer satisfaction and executive level relationships Show less

Responsible for leadership of consulting/implementation services delivery and services business development. Specific responsibilities and key accomplishments include: - Management of all aspects of services/support delivery for assigned clients to ensure satisfaction and referenceability, including delivery quality assurance, issue resolution and service optimization. Delivery management accomplishments include oversight of five successful core system replacement programs… Show more Responsible for leadership of consulting/implementation services delivery and services business development. Specific responsibilities and key accomplishments include: - Management of all aspects of services/support delivery for assigned clients to ensure satisfaction and referenceability, including delivery quality assurance, issue resolution and service optimization. Delivery management accomplishments include oversight of five successful core system replacement programs encompassing 4.5 million members. - Responsibility for incremental product and services sales at established clients - Leadership of implementation assessment/strategy and services business development components of core system replacement sales pursuits. New business development accomplishments include support for seven successful core solution sales encompassing 6 million members. - Coordination with sales teams to optimize implementation services solution offerings Show less

Program manager and practice leader for a health care IT consulting organization, with specialization in the areas of large-scale systems implementation, application development, IT strategy/planning and IT outsourcing. Specific project and practice leadership roles included the following: - Led health plan IT assessment, IT strategy and web strategy engagements- Managed packaged software assessment, selection, design and implementation projects across a wide range of business… Show more Program manager and practice leader for a health care IT consulting organization, with specialization in the areas of large-scale systems implementation, application development, IT strategy/planning and IT outsourcing. Specific project and practice leadership roles included the following: - Led health plan IT assessment, IT strategy and web strategy engagements- Managed packaged software assessment, selection, design and implementation projects across a wide range of business solutions, including e-commerce solutions, health plan core administrative systems and clinical applications - Led onshore/offshore custom development projects, including requirements analysis functional/technical design, code development, testing and transition planning - Led outsourcing assessment and implementation initiatives, including vendor selection, contract development/negotiation and transition management- Served as a member of the Health Plan Services Operating Committee with responsibility for oversight of technology services business development activities within Health Plan market segment Show less

Lead international project manager for a $35 billion multinational energy and financial services organization. Responsibilities included the design and implementation of a regional IT infrastructure and support capability for the Europe/Africa/Middle East business regions, as well as the refinement of corporate IT strategy to more effectively meet international business requirements. Performed business assessment and needs analysis relating to IT infrastructure, business applications and… Show more Lead international project manager for a $35 billion multinational energy and financial services organization. Responsibilities included the design and implementation of a regional IT infrastructure and support capability for the Europe/Africa/Middle East business regions, as well as the refinement of corporate IT strategy to more effectively meet international business requirements. Performed business assessment and needs analysis relating to IT infrastructure, business applications and support services and developed short and long term business systems strategy options Show less

Responsible for leading IT security reviews and overseeing information technology projects for domestic and international subsidiaries. Management responsibilities encompassed leadership of general information system reviews and program management assessments on behalf of the corporate information systems organization for several enterprise application implementation initiatives

Served as a financial systems consultant and project leader for the middle market practice of a management consulting organization. Project and practice related responsibilities included strategic planning engagements, financial modeling and custom financial system design and development.