William Kephart, Mba Email and Phone Number

• Primary focus on prospecting and conducting discovery/Intro calls to potential new customers.• Growing accounts while building relationships at multiple levels/departments within the account.• Working with pricing analysts internally to provide solutions with customer specific data (RFPs)• Achieve financial, volume, and service performance goals while continually improving efficiencies.• Conduct difficult conversations with the customers in a professional and respectful manner.

• Managed portfolio of top 100 accounts in our strategic segment with a primary focus on building out 3-by-3 customer relationships.• Conducted annual business reviews, QBRS, market update slide decks while driving results of customer data collection, identifying trends, uncovering new opportunities, and presenting strategic plans to the customer.• Mentored and advised account managers/customer account specialists within my accounts.• Utilized strategic negotiation and sales strategies at the management level.• Shared customer specific data with specialized internal teams to achieve solutions (RFPs)• Focused on driving YOY TCNR growth while maximizing market share volume growth.• Planned annual account budgets and strategic account plans to achieve desired goal.• Drive success with capacity/supply teams, account coordinators, and operation teams to provide the optimal execution of service through SOPs and best in class practices.• Conducted difficult conversations with the customers in a professional and respectful manner.