William Keyes Email & Phone Number

United States

United States

In my role an Uber Partner Driver, I performed day-to-day duties of driver by comprehending use of Uber software and extensively utilizing its functions and features to attain bottom-line results. I ensured customers arrived safely and timely to the respective destination while maintaining customer satisfaction. Also, I worked with the software to ensure the truncation of rides, at the end of each ride, according to the specifics of established protocols. I reroute passages to destinations in… Show more In my role an Uber Partner Driver, I performed day-to-day duties of driver by comprehending use of Uber software and extensively utilizing its functions and features to attain bottom-line results. I ensured customers arrived safely and timely to the respective destination while maintaining customer satisfaction. Also, I worked with the software to ensure the truncation of rides, at the end of each ride, according to the specifics of established protocols. I reroute passages to destinations in cases of high traffic, or road diversions, due to construction work. I responded to calls and pings from passengers according to the protocols established by the company. I successfully performed both preventative and regular maintenance on cars ensuring that they remained in good working order. I assured the maintenance of vehicle in excellent condition and clean regularly.Key Accomplishments: • Maintained COVID-19 safety requirements while transporting passengers.• Delivered outstanding performance by completing 9,500 safe trips in 4 years of driving.• Maintained a 4.95 customer rating out of 5.00 with 94% acceptance rate.• Demonstrated ability to deal peacefully with unforeseen circumstances or delays and use advanced driving techniques to better improve time management and safety. Show less

United States

At Thomas Edison State University, I leveraged exceptional expertise and served as national coordinator of ancillary resources for Thomas Edison State University Veteran and military affiliated students as well as spokesperson on veteran re-integration issues at local, state, and national level. Here I conducted effective staff training on psychology of veteran re-integration. I provided outreach support to Veteran service organizations, including Veterans of Foreign Wars and Fleet Reserve… Show more At Thomas Edison State University, I leveraged exceptional expertise and served as national coordinator of ancillary resources for Thomas Edison State University Veteran and military affiliated students as well as spokesperson on veteran re-integration issues at local, state, and national level. Here I conducted effective staff training on psychology of veteran re-integration. I provided outreach support to Veteran service organizations, including Veterans of Foreign Wars and Fleet Reserve Association desiring to take a larger role in the holistic support of current and perspective student Veterans' post-secondary education. Also, I maintained monthly, 445+quarterly, and annual reports on perspective and current Veteran student direct contact as well as Veteran service organization and regional community college direct contact.Key Accomplishments: • Devised effective marketing strategies and attended public relations activities as directed.• Recognized for assisting 23 Veteran students enroll in College.• Assisted 7 homeless Veterans obtain permanent housing throughout the State of New Jersey and Pennsylvania.• Counseled 18 student Veterans and 31 perspective student Veterans on additional ancillary resources including, but not limited to Veteran Health (VHA) and Veteran Benefit (VBA) Administrations. Show less

In this position as Deputy Director, I spearheaded wide range of operations, such as conducting research to prepare, gather, and proof briefing materials, agendas, and training for all executive-level meetings with a keen focus on accomplishing optimal results. Here I coordinated and implemented granted proposals regionally and nationally. I provided exceptional assistance with team building initiatives and overall support for maintenance of organizational culture and work-study student morale.… Show more In this position as Deputy Director, I spearheaded wide range of operations, such as conducting research to prepare, gather, and proof briefing materials, agendas, and training for all executive-level meetings with a keen focus on accomplishing optimal results. Here I coordinated and implemented granted proposals regionally and nationally. I provided exceptional assistance with team building initiatives and overall support for maintenance of organizational culture and work-study student morale. I also upheld and rationalized database of power-point presentations submitted by CVSP facilitators and guest speakers. I served as primary point of contact for facilitators prior to, during and upon completion of Operation College Promises' signature 3-day Certificate for Veteran Service Providers (CVSP) training program, that trained over 140 educators and Veteran service providers annually.Key Accomplishments: • Planned and organized 5 Certificate for Veteran Service Providers (CVSP) 3 day seminar.• Researched, developed, and facilitated 'The Psychology of Veteran Re-integration' to over 100 college administrators and Veteran service providers. Show less

Certificate Of Completion, Drug And Alcohol Counseling, Pass

Activities and Societies: CADC Reciprocal certification Director, Substance Abuse Rehabilitation Program (SARP), Substance Abuse Counselor.

Psychology (60+ Credits)

Activities and Societies: Student Veteran Association